Zendesk Support for WordPress for WordPress Plugin Directory
Zendesk Support for WordPress is a WordPress app, with a 2.0 average rating from 7 reviews, as of Aug 31, 2026.
Zendesk Support for WordPress is a WordPress Plugin Directory app by zendesk_official. With a rating of 2.0★ from 7 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zendesk Support for WordPress is a mixed-rating WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by zendesk_official — established developer track record
Cons
- −Average rating below 4.0 (2.0★) — read recent low-star reviews before committing
- −Limited review base (7) — ratings can shift significantly with new feedback
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How Zendesk Support for WordPress works
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Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:
Single sign on with Zendesk’s Remote Authentication
Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.
When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!
Turn your blog comments straight into Zendesk Support tickets, with one click
Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.
The Zendesk Support Web Widget
Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.
The Zendesk Support Feedback Tab
Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.
Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.
Access your tickets from your dashboard
Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.
A simple contact form, on the dashboard
Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.
Like the sound of this plugin but don’t have a Zendesk account yet? Sign up in just 30 seconds for a 30 day free help desk software trial with no credit card needed.
Publishing a new version of the plugin on wordpress.org If you are a developer looking to release a new version of the plugin
See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org
Keyword rankings
Zendesk Support for WordPress ranks for 1 keywords across WordPress Plugin Directory. Here are the top 1:
- 1.helpdeskRank #165
Competitors & alternatives
AppRanks tracks competitor sets per category. For Zendesk Support for WordPress, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Zendesk Support for WordPress?
Zendesk Support for WordPress is an app for WordPress. It currently holds a 2.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by zendesk_official.