Chatra Live Chat + ChatBot + Cart Saver
Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver. Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better. Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS/Android apps. Distinctive Features: Real-time visitor list. View the list of visitors who are currently online on your website and start a conversation manually. ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team. Unique exit-intent feature. Catch visitors who are about to leave! Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats. Facebook integration. Send and receive chats directly from your Facebook visitors Intelligent form bot. Add your own custom fields (like company name, address or order number) to the contact form and dialogs. Live typing insights. See what customers type before they hit “send”. Save time on preparing an answer. Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service. Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store. Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app. Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site. Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance. Correct typos. Correct answers after sending the message. Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone. Looks & feels as a messenger app. Smooth animations, avatars, beautiful design. Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions. Full Ecwid support. Full WooCommerce support. Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered! Free forever plan. Simple, straightforward pricing: Free forever plan, or $15 per agent/month Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download! For the full feature list and additional information check https://chatra.com
Top keywords
- customers7×1.52%
- visitors7×1.52%
- chat5×1.08%
- even5×1.08%
- chats4×0.87%
- contact4×0.87%
- windows4×0.87%
- android3×0.65%
- chatra3×0.65%
- collect3×0.65%
- conversation3×0.65%
- conversations3×0.65%
Customer Support Ticket System & Helpdesk
WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required. Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams. See WP Ticket in Action Who is this for? * Businesses that want to handle customer inquiries from their own website * Agencies managing support for multiple clients * IT teams running an internal helpdesk * WooCommerce or Easy Digital Downloads store owners Free Features * Frontend ticket submission form (shortcode or block) * Assign tickets to support agents * Set ticket priority and status * Email notifications for customers and agents * Agent management with dedicated agent pages * Role-based access (Agent and Manager roles) * Responsive design — works on all devices * Spam protection with CAPTCHA support * Restrict ticket submission to logged-in users only * Customizable form fields from plugin settings * No coding required Premium Features (Pro & Enterprise) * File attachments on tickets * Canned responses for faster replies * Departments for organizing support teams * Custom fields for tickets * Advanced search and filtering * SLA tracking and automation rules * WooCommerce integration * Easy Digital Downloads integration * MailChimp integration * CSV import/export * Real-time helpdesk dashboard with stats and charts * And much more View Live Demo | Documentation
Top keywords
- support5×2.40%
- ticket5×2.40%
- tickets4×1.92%
- agent3×1.44%
- form3×1.44%
- helpdesk3×1.44%
- integration3×
