Ochatbot – AI Chatbot for eCommerce & Support vs WhatAlead Integration for Setlyy

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.

WhatAlead Integration for Setlyy connects your WordPress website to Setlyy, your AI-powered WhatsApp sales assistant. Once connected, the plugin can automatically add the Setlyy WhatsApp widget to your public pages. Visitors can start a WhatsApp conversation with your Setlyy assistant, which is configured from your Setlyy account to welcome visitors, ask qualifying questions, explain your offers, collect useful information, trigger follow-ups, and route qualified leads to your team or booking flow. The integration is managed directly from the WordPress admin: secure one-click connection between WordPress and Setlyy; automatic synchronization of your WhatsApp number and widget configuration; one-click toggle to enable or disable the widget on public pages; tracked campaign links for WordPress buttons and page builders; shortcodes for campaign links and CTA buttons; support for Setlyy website CTA formats such as floating WhatsApp buttons, QR code CTAs, and banners when configured in Setlyy; campaign links for organic, social, and website CTAs; tracking-friendly links so Setlyy can attribute conversations to campaigns; configuration updates managed from Setlyy without editing WordPress theme code. Setlyy is designed for businesses that use WhatsApp to qualify leads, answer website visitors, track CTA performance, run follow-ups, and improve conversion from organic, social, and website traffic. Setlyy is a SaaS product. You need an active Setlyy account to use this plugin. How it works Install and activate WhatAlead Integration for Setlyy on your WordPress site. Click Connect Setlyy inside Settings > Setlyy. You are redirected to Setlyy to authorize the connection. Setlyy returns a secure installation code to WordPress. The plugin exchanges that code with Setlyy and stores the connection settings. WordPress can then load the Setlyy widget script and fetch the latest widget and campaign link configuration. You can copy tracked campaign links into WordPress buttons, page builders, menus, landing pages, or shortcodes. Features Secure Setlyy connection flow from the WordPress admin. WhatsApp AI widget embedded on public pages. AI sales assistant configured inside your Setlyy account. Floating WhatsApp button, QR code CTA, and banner CTA support through Setlyy widget configuration. Campaign and social CTA links synchronized from Setlyy. Tracking links for organic and social campaigns. Refresh data button to pull the latest campaign links. Simple on/off toggle for the website widget. Shortcodes for campaign URLs and buttons. No manual API token, endpoint, or technical ID entry required. External service This plugin connects to the external SaaS service Setlyy. The plugin may request data from: https://agent.setlyy.com The Setlyy service provides: the OAuth-style connection flow used to connect WordPress to your Setlyy account; the JavaScript widget loaded on your public pages; the widget configuration for your Setlyy assistant; your WhatsApp number and CTA display settings; tracked campaign links for website, organic, and social CTAs. When you connect or refresh the plugin, WordPress sends the connection code, the connected agent ID, and the site URL to Setlyy so Setlyy can identify the correct workspace and return the current widget and campaign configuration. Conversation handling, WhatsApp assistant behavior, lead qualification, tracking, and follow-ups are managed by your Setlyy account. To use this plugin, you must accept Setlyy’s Terms of Service and Privacy Policy. Terms of Service: https://setlyy.com/cgu Privacy Policy: https://setlyy.com/politique-confidentialite Data handling and privacy What data is stored in WordPress? The plugin stores connection and display settings in the WordPress options table, including: the connected Setlyy agent ID; Setlyy endpoint URLs used by the plugin; campaign links synchronized from Setlyy; the latest sync timestamp and sync error message, if any; the widget enabled/disabled setting. The plugin does not store visitor conversations in WordPress. Conversations, AI configuration, qualification logic, follow-ups, and lead data are handled in Setlyy. What data is sent to Setlyy? During connection and synchronization, the plugin sends data needed to identify the Setlyy workspace and return the correct configuration, such as: the temporary connection code returned by Setlyy; the connected Setlyy agent ID; your WordPress site URL; plugin synchronization requests for widget and campaign link data.