Ochatbot – AI Chatbot for eCommerce & Support for WordPress Plugin Directory
Ochatbot – AI Chatbot for eCommerce & Support is a WordPress app, with a 5.0 average rating from 7 reviews, as of July 9, 2026.
Ochatbot – AI Chatbot for eCommerce & Support is a WordPress Plugin Directory app by Ometrics, LLC. With a rating of 5.0★ from 7 reviews.
AppRanks data: Ochatbot – AI Chatbot for eCommerce & Support ranks #0 in AI Chatbot on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Ochatbot – AI Chatbot for eCommerce & Support is a category-leading WordPress app with a limited review volume. It is listed in the chatbot category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Ometrics, LLC — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
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How Ochatbot – AI Chatbot for eCommerce & Support works
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What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement.
Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products.
Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more.
When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot.
eCommerce features include:
Abandoned cart recovery
Product upsells and cross-sells
Feature product images, videos, and text
Add-to-cart shopping directly from the chatbot window.
5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase
25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer.
Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance.
We Guarantee a Positive ROI or We Work for Free
That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More
HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases:
User wants…
to look for an exact product
to look for a product for a particular use
to ask additional questions to determine the best product fit
to look for customer support or service
to look for order status and tracking.
to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc.
to switch to live chat. If a support person is not available, Ochatbot sends in a ticket.
receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system.
After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided.
Each week a report is sent to you with the top KPIs such as:
Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate.
Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot.
Total number of sales generated by Ochatbot, number of support tickets, and more.
FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business.
Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys.
Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions.
Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts.
Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking.
Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation.
Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need.
Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more.
The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly.
Page Targeting Engage visitors with the right questions at the right time in their sales journey.
Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection.
9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more.
Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free.
Usage
If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site.
You can create your free account at Ometrics.com.
Create your Ochatbot and adjust your configuration at Ometrics.com.
Category rankings
As of Jul 9, 2026- AI Chatbot#0of 96Top 1%
- chatbot#0of 588Top 1%
- Chat bot#0of 22Top 1%
- Woocommerce bot#0of 1Top 1%
- Woocommerce chatbot#0of 10Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Ochatbot – AI Chatbot for eCommerce & Support ranks for 9 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
Ochatbot – AI Chatbot for eCommerce & Supportdoesn't have curated competitor matchups yet. Other tracked chatbot apps on WordPress:
Frequently asked questions
What is Ochatbot – AI Chatbot for eCommerce & Support?
Ochatbot – AI Chatbot for eCommerce & Support is an app for WordPress. It currently holds a 5.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the chatbot category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Ometrics, LLC.
Who uses Ochatbot – AI Chatbot for eCommerce & Support?
Currently around 60 active stores have installed Ochatbot – AI Chatbot for eCommerce & Support. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the chatbot category on WordPress.