Order Cancellation & Returns for WooCommerce vs PDF Invoices & Packing Slips for WooCommerce

Order Cancellation & Returns for WooCommerce helps store owners add a clear customer self-service workflow for WooCommerce order cancellation and return requests. Customers can request to cancel an eligible order or submit a whole-order return request from their account/order details page, while store managers control allowed statuses, request reasons, time limits, approvals, and email notifications. Use this plugin when you want fewer manual support messages and a more organized way to handle cancellation requests, return requests, refund review steps, and request history inside WooCommerce. Premium upgrade | Documentation | Support | Demo Key features Add a WooCommerce cancel order button for eligible customer orders. Add a WooCommerce return request button for eligible customer orders. Collect preset cancellation and return reasons. Let customers type an “Other reason” when preset reasons do not fit. Choose which WooCommerce order statuses allow cancellation requests. Choose which WooCommerce order status allows return requests. Set cancellation and return time limits. Require admin approval before a cancellation or return is processed. Register pending cancellation and pending return request statuses. Send store manager email notifications for new requests. Send customer email notifications when requests are approved or rejected. Save request notes and reasons in the WooCommerce order timeline. Configure settings under WooCommerce > Settings > Orders. How it works The store owner enables cancellation, returns, or both from WooCommerce settings. The store owner selects eligible order statuses, reasons, time limits, and approval rules. Customers see a cancel or return button only when the order matches those rules. Customers submit a request with a reason. The plugin saves the request, updates the order status, adds an order note, and sends the configured email notification. Store managers can approve or reject requests from the WooCommerce order screen. Best fit for the free version The free version is designed for stores that need whole-order cancellation requests and whole-order return requests. It is a good fit when you want to collect reasons, review requests before changing order status, and notify customers without building a custom WooCommerce workflow. Premium upgrade: WooCommerce Advanced Order Manager WooCommerce Advanced Order Manager extends the free cancellation and return workflow into a broader order management toolkit. Premium features include: Customer-facing cancellation and return notices. Cancel order and return items buttons inside customer emails. Configurable approval and rejection statuses. Shop manager permissions for cancellation and return request handling. Item-level return requests with product and quantity selection. Return resolution choices such as refund, exchange, or store credit. Return attachment uploads with file count, file type, and required-file controls. Rules to disable returns for orders containing only virtual products. Reorder / Order Again availability controls beyond the default Completed status. Custom WooCommerce order statuses with labels, colors, ordering, emails, and bulk actions. Popup appearance customization for borders, radius, shadows, colors, and buttons. Premium functionality is delivered by the separate WooCommerce Advanced Order Manager plugin. The free plugin shows contextual upgrade links inside its settings; premium controls are not fetched remotely or displayed as disabled settings. Explore the premium version Privacy and external services The core cancellation and return features run on your WordPress/WooCommerce site. This plugin does not automatically send store, order, customer, or site data to an external service for cancellation or return processing. On first plugin activation, the plugin sends the site admin email, WooCommerce order notification recipients, site URL, store country, plugin name, and plugin version once to https://yoexpress.top/wp-json/yo-pr/v1/email-subscriptions. This service is used by YoOhw Studio for product updates and support follow-up. The settings screen and readme include links to documentation, support, demo, and premium upgrade pages. Those links are opened only when an administrator clicks them.

This WooCommerce extension automatically adds a PDF or XML invoice (e-invoicing) to the order confirmation emails sent out to your customers. Includes a basic template (additional templates are available from WP Overnight) as well as the possibility to modify/create your own templates. In addition, you can choose to download or print invoices and packing slips from the WooCommerce order admin. Main features Automatically attach invoice PDF or XML to WooCommerce emails of your choice Download the PDF or XML Invoice / PDF Packing Slip from the order admin page Choose from a range of e‑document formats: UBL 2.1, Peppol BIS 3.0, CII D16B, Factur‑X 1.0, ZUGFeRD 1.0, and ZUGFeRD 2.0. Generate PDF invoices / packing slips in bulk Fully customizable HTML/CSS invoice templates Download invoices from the My Account page Sequential invoice numbers Available in: Czech, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese (see FAQ for adding custom fonts!), Norwegian, Portuguese, Polish, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish & Ukrainian Free extensions The following free extensions are available to add additional features to the plugin: PDF Invoices & Packing Slips for WooCommerce – mPDF: Adds support for RTL layout and Arabic script. PDF Invoices & Packing Slips for WooCommerce – mPDF CJK: Provides support for Chinese, Japanese, and Korean (CJK) fonts for the mPDF extension. PDF Invoices & Packing Slips for WooCommerce – Unicode Language Pack: Adds support for Chinese, Japanese, and Korean scripts. PDF Invoices & Packing Slips for WooCommerce – Taxes Summary: Adds a taxes summary table after the order details. Premium extensions In addition to this, we offer several premium extensions: Create/email PDF Proforma Invoices, Credit Notes (for Refunds), email Packing Slips, automatic upload to Dropbox, Google Drive & more with PDF Invoices & Packing Slips for WooCommerce Professional Get the complete feature set, including Professional, Premium Templates, and additional features with the WooCommerce PDF Invoices & Packing Slips Plus Bundle Add Peppol network delivery for WooCommerce invoices and credit notes right inside your invoicing workflow. eDocuments for WooCommerce: Peppol Automatically send new orders or packing slips to your printer as soon as the customer orders! WooCommerce Automatic Order Printing (PrintNode) Enable EU VAT number collection, automatic validation and reverse-charge logic right in your WooCommerce store. WooCommerce European (EU/UK/Norway/Switzerland) VAT Compliance Fully customizable In addition to a number of default settings (including a custom header/logo) and several layout fields that you can use out of the box, the plugin contains HTML/CSS-based templates that allow for customization & full control over the PDF output. Copy the templates to your theme folder and you don’t have to worry that your customizations will be overwritten when you update the plugin. Insert customer header image/logo Modify shop data / footer / disclaimer etc. on the invoices & packing slips Select paper size (Letter or A4) Translation ready