AI Chat App – Live Agent Handover, Help Docs, vs Wapulse Chat

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

Wapulse Chat is a simple and lightweight WordPress plugin that lets you add a customizable click-to-chat button for WhatsApp conversations on your website. The plugin is designed for website owners, service providers, agencies, stores, consultants, and businesses that want to make it easier for visitors to start a WhatsApp conversation directly from the website. With Wapulse Chat, you can add a floating chat button, set your WhatsApp number, customize the default message, choose the button position, adjust the button color, and use a shortcode to place the chat button anywhere on your website. This first version focuses on clean basic functionality, performance, and ease of use. It does not require any WhatsApp API setup, third-party account, or complicated configuration. Wapulse Chat is intentionally built as a privacy-conscious, single-purpose click-to-chat utility. It does not collect visitor data, does not load external scripts, and gives site owners simple control over frontend visibility for mobile and desktop visitors. Key Features Add a floating click-to-chat button to your website. Set your WhatsApp number from the admin settings page. Add a custom default message. Customize the button text. Choose button position: bottom right, bottom left, bottom center, top right, top left, or top center. Change the button color. Choose rounded or square button shape. Choose text plus icon or icon-only display. Select small, medium, or large button size. Show or hide the button label. Enable or disable the floating button. Display a WhatsApp SVG icon with the button. Use shortcode support to place the button manually. Lightweight frontend styling. No API setup required. Control floating button visibility: show everywhere, hide on selected pages/posts, show only selected pages/posts, or show on home page only. Set a custom WhatsApp message for individual pages and posts. Show a professional tooltip above the floating WhatsApp button. Enable or disable the floating button tooltip. Customize tooltip text and tooltip image/logo. Shortcode You can display the WhatsApp chat button anywhere using: [wapulse_chat] You can also customize the text and message: [wapulse_chat text="Get Quote on WhatsApp" message="Hello, I need more details."] Version 1.0.6 also supports optional style attributes: [wapulse_chat size="large" shape="square"] [wapulse_chat display="icon-only" label="hide"] Available shortcode style attributes: shape: rounded or square display: text-icon or icon-only size: small, medium, or large label: show or hide color: any valid hex color, for example #25D366 How It Works Wapulse Chat creates a WhatsApp click-to-chat link using your saved phone number and default message. When a visitor clicks the button, WhatsApp opens with your pre-filled message. Important Note This plugin is not an official WhatsApp product and is not affiliated with WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a trademark of its respective owner.