AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support for WordPress Plugin Directory

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat.

Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget.

Free KB AI Chat features:

* Built-in ChatGPT and Google Gemini support

* AI training from your KB articles

* Source citations in AI responses

* Chat history and analytics

* AI Smart Search

PRO features:

* Agent Handoff and Feedback

* Email Notifications

* PDF Training Data

Learn more about Echo Knowledge Base.

✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source.

73 % fewer repeat tickets (our own numbers)

After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff.

Why Customers Love It

Answers in Seconds, Day or Night

The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox.

Set-Up in a Coffee Break

A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss.

Visible ROI, Fast

Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses.

Built-In Extras

Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again.

Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap.

Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training.

Intelligent Agent Handover – Multiple triggers ensure users get human help when needed:

Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support”

Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance

Always-On Option: Display a persistent “Talk to Agent” button for instant human connection

Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation.

Intelligent Agent Handover Features

Our smart handover system ensures no customer gets stuck:

Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request

One-Click Setup – Configure agent buttons, keywords, and routing in minutes

Custom Workflows – Route to different teams based on keywords or customer type (beta)

Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs.

Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward.

For detailed setup instructions, visit our AI Chat Integration Guide

✅ Contact Form

Add contact form to any page

Get instant email notifications for inquiries

Track which pages generate inquiries

Ensure no customer question goes unanswered

✅ FAQs

Create custom questions and answers

Display FAQs on any page

Share FAQs across multiple pages

Customize content for individual pages

✅ Search

Search FAQs and documentation

Integrate with Echo Knowledge Base

Search posts and custom post types

Quick access to relevant content

✅ Contact Options

Add phone support link

Include custom URL links

Multiple contact methods

Easy access to support

✅ Customization

Match your website’s branding

Customize widget appearance

Adjust colors and styles

Flexible design options

See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo

⭐ How Will AI Chat Assist My Customers?

Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs.

The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation.

AI Chat widget provides FAQs, search, and a contact form.

The contact form is available for user queries and issue submissions.

Easy-to-find support questions can be displayed on any page.

⭐ KEY FEATURES

Quick, five-minute setup.

Intelligent agent handover with keyword detection and sentiment analysis.

Full conversation context preserved during agent transfers.

A lightweight and customizable widget that works great with your branding.

Supports RTL and WCAG accessibility.

Responsive design that works with any theme.

⭐ WHY CHOOSE AI CHAT WIDGET?

Innovative features and ongoing improvements

Friendly and timely 24/7 support

Integrated with Echo Knowledge Base

Unlimited AI Chat widgets and FAQs

See our AI Chat documentation here

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⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐

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✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.