| Userback | Ybug Feedback Widget | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Userback | Ybug Feedback Widget |
|---|---|---|
| Rating | 3.6 ★ | ★ 5.0 ★ |
| Total reviews | ★ 9 | 1 |
| Active installs | 2,000+ | 200+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Ybug Feedback Widget is the stronger choice for most WordPress Plugin Directory merchants — 5.0★ vs Userback's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Ybug Feedback Widget; mid-market and enterprise merchants with specific feature requirements should evaluate both — Userback's 9-review base may include the workflow context that matches your specific use case better than Ybug Feedback Widget's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Userback audit • Ybug Feedback Widget audit
| Keyword | Userback | Ybug Feedback Widget |
|---|---|---|
| survey | #54 | Not ranked |
| feedback form | Not ranked | #105 |
Ybug Feedback Widget has the higher average rating (5.0★ from 1 reviews) compared to Userback (3.6★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Userback fits better if you prioritize broader integrations; Ybug Feedback Widget is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Userback has more onboarding documentation maturity (9 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Userback typically suits early-stage and growth-mode stores based on its review-base composition (9 reviews). Ybug Feedback Widget aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Userback and Ybug Feedback Widget both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ybug Feedback Widget" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
