Userback is a WordPress app, with a 3.6 average rating from 9 reviews, as of Aug 31, 2026.
Userback is a WordPress Plugin Directory app by userback. With a rating of 3.6★ from 9 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Userback is a mixed-rating WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 9 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by userback — established developer track record
Cons
- −Average rating below 4.0 (3.6★) — read recent low-star reviews before committing
- −Limited review base (9) — ratings can shift significantly with new feedback
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How Userback works
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Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your WordPress site. Whether you’re a developer, designer, or product manager, Userback helps you gather clear, actionable insights to improve your website faster.
With Userback, users can submit annotated screenshots, video recordings, and comments directly on your site, helping you identify issues and improve the user experience without endless email threads or unclear feedback.
How It Works With Userback, your clients and team can easily submit feedback and bug reports directly on your WordPress site.
Our feedback widget captures a screenshot automatically, allowing users to annotate and highlight issues for clear communication.
All feedback can seamlessly be managed in Userback, or sent to your preferred project management tool, complete with technical details to help developers quickly understand and reproduce issues.
With our 2-way sync integrations, you can collaborate effortlessly, respond to feedback, update statuses, and keep clients informed without leaving your workflow.
Key Features Visual Feedback – Users can submit annotated screenshots and video recordings to highlight issues.
Bug Reporting – Capture technical details like browser info, console logs, and screen size for faster issue resolution.
Customizable Feedback Widget – Control the look, feel, and functionality to match your brand.
User Surveys – Collect targeted insights with customizable surveys to understand user needs, preferences, and pain points.
Session Replay – Watch real user sessions to see exactly how they interact with your site, helping you identify friction points and improve the user experience.
Team Collaboration – Assign feedback, track progress, and integrate with project management tools.
Workflow Automation – Streamline your feedback process with automated workflows and notifications.
WordPress Plugin Features Easy Setup – Install and activate in just a few clicks – no coding required.
Widget Control – Show or hide the feedback widget for specific users or pages.
Performance Optimized – The lightweight plugin ensures your site speed remains unaffected.
Start Free Ready to improve your WordPress website with better feedback?
Get started with a free Userback account at userback.io.
Keyword rankings
Userback ranks for 1 keywords across WordPress Plugin Directory. Here are the top 1:
- 1.surveyRank #62
Competitors & alternatives
AppRanks tracks competitor sets per category. For Userback, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Userback?
Userback is an app for WordPress. It currently holds a 3.6-star rating from 9 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by userback.