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Userback is a WordPress Plugin Directory app by userback. With a rating of 3.6★ from 9 reviews.
Userback is a WordPress app, with a 3.6 average rating from 9 reviews, as of Sep 11, 2026.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
Userback is a WordPress app. It holds a 3.6★ average from 9 reviews on WordPress.
Pros
- No standout positives in the measured data.
Cons
- −Average rating below 4.0 (3.6★) — read recent low-star reviews before committing
- −Only 9 reviews — the average can still move with a few new ratings
How Userback works
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Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your WordPress site. Whether you’re a developer, designer, or product manager, Userback helps you gather clear, actionable insights to improve your website faster.
With Userback, users can submit annotated screenshots, video recordings, and comments directly on your site, helping you identify issues and improve the user experience without endless email threads or unclear feedback.
How It Works With Userback, your clients and team can easily submit feedback and bug reports directly on your WordPress site.
Our feedback widget captures a screenshot automatically, allowing users to annotate and highlight issues for clear communication.
All feedback can seamlessly be managed in Userback, or sent to your preferred project management tool, complete with technical details to help developers quickly understand and reproduce issues.
With our 2-way sync integrations, you can collaborate effortlessly, respond to feedback, update statuses, and keep clients informed without leaving your workflow.
Key Features Visual Feedback – Users can submit annotated screenshots and video recordings to highlight issues.
Bug Reporting – Capture technical details like browser info, console logs, and screen size for faster issue resolution.
Customizable Feedback Widget – Control the look, feel, and functionality to match your brand.
User Surveys – Collect targeted insights with customizable surveys to understand user needs, preferences, and pain points.
Session Replay – Watch real user sessions to see exactly how they interact with your site, helping you identify friction points and improve the user experience.