WP Click to Chat – vs Universal WP Lead Tracking

The NinjaTeam Click to Chat plugin supports multiple chat apps and messaging platforms, making communication easier for your customers. With this WP Support All-in-One Floating Widget Plugin, you can create a click-to-chat button that appears in the corner of your website. When clicked or tapped, this button expands to display a selection of chat apps so your customers can choose their preferred method of communication. It works great on both desktop and mobile devices. 100% FREE! ➡️ QUICK DEMO Key Features Drag & Drop Interface: Organize apps by dragging and dropping them. Custom Links/Apps: Add personalized icons or links to social or chat platforms of your choice. Flexible Display Options: Choose to display the widget on the right or left corner of your site. Customizable Design: Quickly modify padding, effects, and colors to match your site’s branding. Language Options: Supports English, German, Spanish, Italian, French, Japanese, and more. RTL Compatibility: Perfect for languages like Hebrew, Arabic, Persian, and Kurdish. ⚡️ Communication Channels This plugin provides a multitude of options for your customers to get in touch: Email Phone WhatsApp Instagram Facebook Messenger Facebook page Facebook group Telegram account & Telegram channel Skype Line Viber Snapchat WeChat KakaoTalk Zalo Extra phone number Custom links Link to Google Maps shop location, address, Google Business Profile, etc. Link to review platforms like Tripadvisor, Yelp, Amazon, Lieferando , and more! 🔑 HOW IT WORKS After activating the plugin, you don’t need to fill in any license. Just go to Click to Chat menu, choose the apps you want to show. For each app/platform, you need to enter the URL or username accordingly. In the Display tab, you can show the floating button on all WordPress pages or your selected pages. You can tweak the design or use your custom icon to make the button stand out or fit with your theme color profiles. It allows your visitors to start a conversation quickly and assists your customer relationship management (CRM): Live chat: Helps customers chat with support agents in real-time, enabling them to get quick responses to their queries. Ticketing system: Allows customers to submit support tickets, which are then assigned to support agents who can work on them and provide timely responses. Contact forms: Provides a simple way for customers to get in touch through the app they are using. Social media integration: Collect your leads on various social media platforms. 🏅 TYPICAL USE CASES Floating contact button for brands, ecommerce sites, online stores Help chat button for schools, courses, e-learning centers Connect button for forums, communities, dating sites Floating action button for market research companies, non-profit organizations Call-to-action for marketing and other promotion campaigns 🎏 COMPATIBILITY The WP Support All-in-One Floating Widget offers seamless compatibility with all WordPress page builders, WooCommerce themes, e-commerce plugins, and caching solutions. ♥️ Enjoy this plugin? Think we’re awesome? Rate us and let the world know! Meet Bookster: Your customer service co-pilot. Creating an online booking form, scheduling appointments directly on your WordPress site, and gaining insights for maximum growth. 🚀

Universal WP Lead Tracking gives you important information about users from contact form submissions on your WordPress site and allows you to instantly set up Google Analytics events to send conversion data when someone submits a form on your website. When you receive an e-mail from a contact form on your website, you will instantly see data on a user’s landing page on your site, the page that they filled out the contact form on, the referring source that sent them to your website, their location IP (country-level) and browser/platform used. This information is added by simply putting the [tracking-info] shortcode in the email being sent to you when a user submits a form on your website. Just paste the [tracking-info] shortcode in your e-mail template, and every time you receive a lead from your website, you will be able to see information from the user that submitted the form. The Specific Information This Plugin Provides The tracking info specifically includes the Form Page URL, Original Referrer, Landing Page, User IP, and Browser. What do these specific items mean? Form Page URL: This is the page on your website where the user filled out your form. Original Referrer: This is where the user came to your website from such as Google or Facebook. Landing Page: This is the page on your website that the user first came to from an outside source. User IP: This is the IP address of the user that sent a form submission and includes a country location. Browser: This tells you what browser a user was on when they sent a form submission. This Tracking Code Works With Most Major Form Plugins This shortcode tracking method will work with forms on Contact Form 7, Gravity Forms, Ninja Forms, or Elementor PRO. Because it is shortcode based, you can just drop in the code to the e-mail submission template on any of these major form plugins. If you are sending your website e-mail submissions via an HTML based output on one of these plugins, we have that covered too. Just add html=”true” to your shortcode like so: [tracking-info html="true"] This Plugin Sends Form Events To Google Analytics As an added feature, you can track any form submission on your website as a Google Analytics event if you have Google Analytics set up on your website. This happens automatically when you check the box for the Analytics event you want on the plugin settings section. We currently support ga{} events for Universal Analytics and gtag{} events for Google Analytics 4. This will show up in your Google Analytics view as an action called “submit” with an event category called “Contact Form” that you can then set as a lead source in your conversion preferences in Google Analytics For more plugins, help, or information about this plugin please visit www.inboundhorizons.com.