AI Chat App – Live Agent Handover, Help Docs, vs TruVISIBILITY All-In-One Marketing Suite

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

Are you looking for a way to connect your WordPress or WooCommerce website with a powerful and easy-to-use marketing suite that can help you grow your online business? Do you want to access and manage all the essential marketing tools you need from one place, such as CRM, email messaging, live chat, AI chatbots, and web forms instead of configuring, learning and integrating multiple apps from different vendors? If so, you need the TruVISIBILITY Plugin for WordPress and WooCommerce. The TruVISIBILITY Plugin is a WordPress and WooCommerce plugin that allows you to integrate your WordPress or WooCommerce website with TruVISIBILITY’s all-in-one marketing suite. TruVISIBILITY is a digital marketing platform that offers all the functionality and features you need to improve your online customer experience, lead generation, sales conversions, and ongoing marketing communication. The TruVISIBILITY plugin is a free application that connects your WordPress site to the TruVISIBILITY marketing software platform (3rd party). All data that is captured on your WordPress site submitted by any site visitor will be transferred and accessible in your TruVISIBILITY account. The TruVISIBILITY account is a Freemium account which grants you limited free services every month. You may cancel at any time. TruVISIBILITY Privacy Policy can be viewed here: https://www.truvisibility.com/privacy-policy/ and the TruVISIBILITY Terms Of Service can be viewed here: https://www.truvisibility.com/terms-of-service/. With the TruVISIBILITY Plugin, you can: Automatically sync your WordPress or WooCommerce contacts and leads into the TruVISIBILITY CRM, and manage them from a unified dashboard creating unique segments and customizing the CRM to meet your exact needs. Create and send email newsletters, SMS campaigns, autoresponders, and drip campaigns with the TruVISIBILITY Messaging app. You can also track email delivery – open-click performance and results. Add live chat to your WordPress or WooCommerce website with the TruVISIBILITY Chat app and improve the communication and support services you provide visitors and customers. Adding an AI chatbot to your WooCommerce website with the TruVISIBILITY Chat app will allow visitors to check product pricing and availability, view open orders, and help you deliver excellent customer service 24/7 to all your visitors, leads and customers. Create, customize and embed interactive web forms into your website with the TruVISIBILITY Forms app, and collect needed contact data, file uploads and more from your visitors which instantly goes into the TruVISIBILITY CRM. CRM App You get full access to the TruVISIBILITY’s CRM inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY CRM gives you access to all the tools needed to squeeze every profit dollar out of your leads and customers leading to a very efficient and successful small business. Customize your TruVISIBILITY CRM to take proper control of your customer database (leads and customers) which as you know is your most valuable asset. The TruVISIBILITY CRM accessed through the free WordPress plugin can record into your CRM the activity and data of all your leads and customers submitting data on your WordPress website. Here are some of the powerful features of the TruVISIBILITY CRM: Lead contact info and company info in CRM Database Marketing source attribution tracked Emails messages tracked In-Person meetings tracked Zoom/Video chat calls tracked SMS texts tracked Web form submission data recorded Subscriptions and memberships documented Sales transaction history documented Customer support incident history Custom field data Custom segments and unlimited mailing lists Import and export contacts easily CHAT App You get full access to the TruVISIBILITY’s CHAT platform inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY CHAT App gives you the ability to add live multi-agent live chat to your WordPress website. You can also build out a fully automated CHATBOT and add that to your WordPress website with just a few clicks. As live chat and the chatbots are accessed by your website visitors, all their interactions are archived, and lead capture fields are automatically inserted into the TruVISIBILITY CRM. The TruVISIBILITY CHAT App accessed through the free WordPress plugin makes it easy to deploy live chat and chatbots on your WordPress website. Here are some of the outstanding features of the Chat App: No-Code drag-and-drop chatbot builder with visual editor Build unlimited chatbots as simple or as complex as needed A few clicks will deploy your chatbot onto your WordPress website Built in Intent Natural Language Engine to deliver answers in real-time FAQ system to build unlimited FAQs and have your website visitors search and find needed answers Unlimited support agents can be assigned to your website chat widget Open API to connect your chatbot to any 3 party application All chat sessions are archived and easy to search to find past conversations Ability to utilize video, images, sound along with rich text Connect Chat to internal spreadsheets or Google Sheets Send email and SMS text directly from a chat session FORMS App You get full access to the TruVISIBILITY’s FORMS App inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY FORMS App gives you the ability to add unlimited web forms on your WordPress website. And each form submission is saved into the TruVISIBILITY CRM building up and improving your customer database records. Use the TruVISIBILITY Forms App to create and customize web forms for your WordPress website. Web forms are online forms that your visitors can fill out and submit to you, such as contact forms, surveys, quizzes, feedback forms, and more. Web forms can help you collect information, generate leads, and survey your visitors. Here are some of the many features of the FORMS App: No-Code drag-and-drop forms builder with visual editor Build unlimited chatbots as simple or as complex as needed A few clicks deploys the chatbot on your WordPress website Built in intent Natural Language Engine to deliver answers in real-time FAQ system to build unlimited FAQs and have your website visitors search and find answers Unlimited agents can be assigned to a chat widget to handle live conversations with website visitors Open API to connect your chatbot to any 3rd party application All chat sessions are archived and easy to search to find past conversations Ability to utilize video, images, sound along with rich text Connect chat to store or retrieve data on internal spreadsheets or Google Sheets Send email and SMS text directly from a chat session to your customers EMAIL App You get full access to the TruVISIBILITY’s EMAIL MESSAGING App inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY EMAIL MESSAGING App gives you the ability to create newsletters, autoresponders and email automations connected to your WordPress website and your TRUVISIBILITY CRM APP which is also connected to your WordPress website. Use the TruVISIBILITY EMAIL MESSAGING App to communicate with your leads and customers delivering email campaigns that will help your business grow. Here are some of the powerful features of the EMAIL MESSAGING App that is delivered by utilizing the TruVISIBILITY WordPress plugin: Connect autoresponder emails that automatically get sent to anyone filling in a web form on your WordPress website Use existing email templates or design one yourself to match exactly the branding of your company All emails are responsive so they will look great on desktops and mobile devices Detailed email analytics tracking sends, deliveries, opens, clicks, bounces and unsubscribers Integrations with Amazon and Twilio email and sms text gateways Create email automations that follow conditional tests to send out drip campaigns, win-back programs and auto-updates CRM data Send email campaigns to prebuilt segments in the CRM to target the right content to the right customers Learn more about TruVISIBILITY on their website at https://truvisibility.com The TruVISIBILITY plugin is 100% free. During the installation of the plugin it will sign you up for a freemium account on TruVISIBILITY and get full access to the entire TruVISIBILITY Marketing Suite. Each month, you get free services from TruVISIBILITY. As your business grows and your usage of the TruVISIBILITY Marketing Suite grows, it is very inexpensive. You are just charged pennies for the number of services you use over the free allotment each month. You can see the number of free services you get each month at https://truvisibility.com/pricing. The TruVISIBILITY plugin is easy to install and use. You can download it from the WordPress plugin directory or from the TruVISIBILITY website https://www.truvisibility.com. If you need any help or support, you can contact the TruVISIBILITY team by emailing them at [email protected] or by calling during normal business hours at (833) 878-2428. The TruVISIBILITY plugin is the ultimate solution for WordPress and WooCommerce users who want to take their online business to the next level. With the TruVISIBILITY plugin, you can connect your website with a powerful and easy-to-use marketing suite that can help you grow your online business. Don’t miss this opportunity to boost your online presence and performance. Download the TruVISIBILITY plugin today and start using it for free today.