Side-by-side comparison · 24 data points
| Tidio – Live Chat & AI Chatbots | Word Balloon | |
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| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Tidio – Live Chat & AI Chatbots | Word Balloon |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 396 | 8 |
| Active installs | 70,000+ | 10,000+ |
| Free plan | — | — |
| Review velocity (30d) | 0 new | — |
Word Balloon edges out Tidio – Live Chat & AI Chatbots on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Tidio – Live Chat & AI Chatbots has the larger user base (396 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Word Balloon's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Word Balloon; mid-market and enterprise site owners with specific feature requirements should evaluate both — Tidio – Live Chat & AI Chatbots's 396-review base may include the workflow context that matches your specific use case better than Word Balloon's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Tidio – Live Chat & AI Chatbots audit • Word Balloon audit
| Keyword | Tidio – Live Chat & AI Chatbots | Word Balloon |
|---|---|---|
| live chat | #2 | Not ranked |
| chatbot | #5 | Not ranked |
| ai chatbot | #7 | Not ranked |
| Signal | Tidio – Live Chat & AI Chatbots | Word Balloon |
|---|---|---|
| Average rating | 4.7 ★ (396) | 5.0 ★ (8) |
| Rating distribution | 575% 40% 30% 20% 125% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Word Balloon has the higher average rating (5.0★ from 8 reviews) compared to Tidio – Live Chat & AI Chatbots (4.7★ from 396 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Word Balloon holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Tidio – Live Chat & AI Chatbots has the deeper published review base (396 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Tidio – Live Chat & AI Chatbots typically suits early-stage and growth-mode teams based on its published review base (396 reviews). Word Balloon typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Tidio – Live Chat & AI Chatbots and Word Balloon both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Word Balloon" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Amazing tool!
Amazing tool!
AVOID AT ALL COSTS!
Great collaboration!
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