Side-by-side comparison · 24 data points
| Tidio – Live Chat & AI Chatbots | Wise Chat | |
|---|---|---|
| Tagline | — | |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | — | |
| Listed | — | — |
| Last updated | — | — |
| Metric | Tidio – Live Chat & AI Chatbots | Wise Chat |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.4 ★ |
| Total reviews | ★ 396 | 105 |
| Active installs | 80,000+ | 5,000+ |
| Free plan | — | — |
| Built for Shopify | — | — |
| Review velocity (30d) | 0 new | — |
Tidio – Live Chat & AI Chatbots edges out Wise Chat on rating (4.7★ vs 4.4★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Tidio – Live Chat & AI Chatbots has the larger user base (396 reviews vs 105), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wise Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Tidio – Live Chat & AI Chatbots; mid-market and enterprise merchants with specific feature requirements should evaluate both — Wise Chat's 105-review base may include the workflow context that matches your specific use case better than Tidio – Live Chat & AI Chatbots's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Tidio – Live Chat & AI Chatbots audit • Wise Chat audit
| Keyword | Tidio – Live Chat & AI Chatbots | Wise Chat |
|---|---|---|
| live chat | #2 | #31 |
| ai chatbot | #6 | #118 |
| chatbot | #5 | #195 |
| Signal | Tidio – Live Chat & AI Chatbots | Wise Chat |
|---|---|---|
| Average rating | 4.7 ★ (396) | 4.4 ★ (105) |
| Rating distribution | 575% 40% 30% 20% 125% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +2 | — |
No description available.
Tidio – Live Chat & AI Chatbots has the higher average rating (4.7★ from 396 reviews) compared to Wise Chat (4.4★ from 105 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Tidio – Live Chat & AI Chatbots fits better if you prioritize rating consistency; Wise Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Tidio – Live Chat & AI Chatbots has more onboarding documentation maturity (396 reviews vs 105), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Tidio – Live Chat & AI Chatbots typically suits early-stage and growth-mode stores based on its review-base composition (396 reviews). Wise Chat aligns more with early-stage and growth-mode stores (105 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Tidio – Live Chat & AI Chatbots and Wise Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wise Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Amazing tool!
Amazing tool!
AVOID AT ALL COSTS!
Great collaboration!
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