Side-by-side comparison · 24 data points
| Cresta Help Chat | Tidio – Live Chat & AI Chatbots | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Cresta Help Chat | Tidio – Live Chat & AI Chatbots |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 15 | ★ 396 |
| Active installs | 10,000+ | 70,000+ |
| Free plan | — | — |
| Review velocity (30d) | — | 0 new |
Cresta Help Chat edges out Tidio – Live Chat & AI Chatbots on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Tidio – Live Chat & AI Chatbots has the larger user base (396 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Cresta Help Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Cresta Help Chat; mid-market and enterprise site owners with specific feature requirements should evaluate both — Tidio – Live Chat & AI Chatbots's 396-review base may include the workflow context that matches your specific use case better than Cresta Help Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Cresta Help Chat audit • Tidio – Live Chat & AI Chatbots audit
| Keyword | Cresta Help Chat | Tidio – Live Chat & AI Chatbots |
|---|---|---|
| live chat | Not ranked | #2 |
| chatbot | Not ranked | #5 |
| ai chatbot | Not ranked | #7 |
| contact | #317 | Not ranked |
No tracked changes.
| Signal | Cresta Help Chat | Tidio – Live Chat & AI Chatbots |
|---|---|---|
| Average rating | 5.0 ★ (15) | 4.7 ★ (396) |
| Rating distribution | 5— 4— 3— 2— 1— | 575% 40% 30% 20% 125% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
No reviews yet.
Cresta Help Chat has the higher average rating (5.0★ from 15 reviews) compared to Tidio – Live Chat & AI Chatbots (4.7★ from 396 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cresta Help Chat holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Tidio – Live Chat & AI Chatbots has the deeper published review base (396 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Cresta Help Chat typically suits early-stage and growth-mode teams based on its published review base (15 reviews). Tidio – Live Chat & AI Chatbots typically suits early-stage and growth-mode teams based on its published review base (396 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Cresta Help Chat and Tidio – Live Chat & AI Chatbots both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cresta Help Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Amazing tool!
Amazing tool!
AVOID AT ALL COSTS!
Great collaboration!
