AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant vs Tickzo – Support Ticket System

AI Chatbot Free Models is a fully self-contained AI chatbot platform for WordPress. It provides everything you need to run professional live chat, customer support and virtual-assistant experiences on your website while leaving the choice of the AI model entirely in your hands. There is no paid SaaS behind this plugin. No mandatory subscription, no premium gateway, no external dashboard, no account required with the plugin developer. The only thing you need is access to an AI model: a hosted provider (many of which offer generous free tiers) or a self-hosted, local inference server. Every other component – interface, conversations, knowledge base, notifications, styling – runs on your own WordPress installation and your own database. Bring your own model, keep control of your data Connect OpenRouter, OpenAI, Anthropic, Google or any OpenAI-compatible endpoint. Run completely free with free-tier models or a local server (llama.cpp, Ollama, LM Studio, vLLM, gateways and proxies). Conversations are stored only if you enable it, in dedicated tables inside your own database. The knowledge base is built from your own published posts and pages – no external crawling, no third-party index. Core features Provider-agnostic AI connection with configurable endpoint, API key and model Dynamic model selection where the provider supports model discovery Streaming responses with live typing indicator Stop generation at any time while a response is being streamed Retry failed responses and start a new conversation without reloading the page Configurable maximum response tokens and streaming timeout with inactivity watchdog Conversation context maintained with a configurable token budget Optional pre-chat form to collect name and email for support and lead generation Live knowledge base with FULLTEXT-indexed search over titles and content, response caching and clickable source citations in answers Per-IP rate limiting and server-side sanitization of conversation history Dedicated database storage with optional message and IP retention (disabled by default) Unread conversation notifications, search and conversation management in the WordPress admin Floating widget (bottom-left or bottom-right) or embedded chat via the [newcodebyte_chatbot] shortcode Extensive appearance customization: colors, images, sounds, widget position Translatable frontend interface, responsive layout, multilingual AI support Modern object-oriented codebase following current WordPress standards Requirements WordPress 5.0 or later (tested up to 7.1) PHP 7.4 or later (compatible with current PHP 8.x releases) MySQL 5.6 or later / MariaDB 10.0 or later (required by the FULLTEXT knowledge base index) An API key for the provider you choose – or none at all, if you use a local OpenAI-compatible server How it works A visitor sends a message from the floating widget or the embedded chat. WordPress receives the request and the plugin prepares the conversation context. The configured provider or endpoint is selected and the request is sent. The response is streamed back to the visitor when streaming is supported. The conversation can optionally be stored in your own database for review. A note on costs The plugin is free and adds no usage fees of its own. AI costs depend exclusively on the provider and model you configure: free models and free quotas are fully supported, and a self-hosted server removes usage costs entirely. Looking for a platform-independent version? A standalone build for non-WordPress websites (HTML, PHP and more) is available on GitHub: https://github.com/NewCodeByte/chatbot-ai-free-models Configuration Open the Chatbot settings page. Depending on the selected provider you can configure: Provider (OpenRouter, OpenAI, Anthropic, Google or OpenAI-compatible endpoint) API endpoint and API key Model, selected from discovery or entered manually Maximum response tokens and streaming timeout Knowledge base, pre-chat form, storage options, appearance and sounds Free models on OpenRouter are identified by the :free suffix. When using a local or self-hosted OpenAI-compatible server, simply point the endpoint to your server (for example http://localhost:8080/v1): no external account is required and your traffic never leaves your infrastructure. External Services The plugin can transmit the content of a visitor’s message to the AI provider you configure (OpenRouter, OpenAI, Anthropic, Google or a custom endpoint) in order to generate a response. The terms of service and privacy policy of the selected provider apply to that processing. The plugin developer does not control and is not responsible for external providers’ pricing, availability, retention policies or data processing. Privacy Message and IP storage are optional and disabled by default. When enabled, data is stored in dedicated tables inside your own database and can be reviewed, exported or deleted from the admin area. The plugin itself sets no cookies. If you enable storage or the pre-chat form, update your privacy policy to describe the processing. You are responsible for compliance with applicable data-protection laws, including GDPR. Disclaimer AI-generated content can be inaccurate. The plugin developer is not responsible for AI responses, decisions made based on them, provider outages, pricing or API changes, or data processing performed by external providers. Always verify important information independently. Supporting the project AI Chatbot Free Models is developed and maintained as an independent free project. If you find it useful, consider keeping the optional “Powered by NewCodeByte” attribution enabled or supporting development with a donation. Contributions fund development, maintenance, testing and infrastructure.

Tickzo is a comprehensive support ticket system that helps you manage customer inquiries efficiently. Perfect for businesses, online stores, and service providers who want to provide excellent customer support directly from their WordPress site. Key Features Unlimited Tickets – Create and manage unlimited support tickets Unlimited Categories – Organize tickets with custom categories Priority Levels – Set ticket priorities (Low, Normal, High) Status Management – Track tickets with Open, Pending, and Closed statuses Email Notifications – Automatic email alerts for new tickets and replies User-Friendly Frontend – Beautiful ticket submission forms for your customers Admin Dashboard – Comprehensive admin interface with statistics Multilingual Ready – Full translation support (i18n) Shortcodes – Easy integration with [tickzo_form] and [tickzo_tickets] Responsive Design – Works perfectly on mobile, tablet, and desktop How It Works Install and activate the plugin Add the [tickzo_form] shortcode to any page for ticket submission Add the [tickzo_tickets] shortcode to display user tickets Manage all tickets from the WordPress admin dashboard Respond to customer inquiries with ease Perfect For Small businesses E-commerce stores (WooCommerce, etc.) Service providers Educational institutions Membership sites Any website that needs customer support Pro Version Available Upgrade to Tickzo Pro for advanced features: Agent Management – Multiple support agents with role-based access Advanced Reporting – Detailed analytics and performance reports Custom Status & Priorities – Create your own workflow Email Template Editor – Customize notification emails SLA Management – Set and track service level agreements Ticket Automation – Auto-assignment and workflows Priority Support – Get help when you need it Learn more about Tickzo Pro Documentation & Support Documentation Support Forum Feature Requests Privacy Policy Tickzo stores ticket data in your WordPress database. The plugin does not: * Send data to external services * Track users without consent * Store unnecessary personal information * Share data with third parties All data remains on your server and under your control. Credits Developed by Thorsten Glander Support For support questions, please use the Press Suite Support. For Pro version support, please visit Press Suite Support.