Side-by-side comparison · 24 data points
| Support Helpdesk Ticket System Lite | MinervaKB Lite | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Support Helpdesk Ticket System Lite | MinervaKB Lite |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 2 |
| Active installs | 10+ | 40+ |
| Free plan | — | — |
Based on the data on this page, MinervaKB Lite is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Support Helpdesk Ticket System Lite's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to MinervaKB Lite; mid-market and enterprise site owners with specific feature requirements should evaluate both — Support Helpdesk Ticket System Lite's 0-review base may include the workflow context that matches your specific use case better than MinervaKB Lite's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Support Helpdesk Ticket System Lite audit • MinervaKB Lite audit
| Keyword | Support Helpdesk Ticket System Lite | MinervaKB Lite |
|---|---|---|
| helpdesk | #19 | #292 |
| customer support | #575 | Not ranked |
| faq | #761 | Not ranked |
No tracked changes.
MinervaKB Lite holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. MinervaKB Lite has the deeper published review base (2 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Support Helpdesk Ticket System Lite typically suits early-stage and growth-mode teams based on its published review base (0 reviews). MinervaKB Lite typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Support Helpdesk Ticket System Lite and MinervaKB Lite both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Support Helpdesk Ticket System Lite" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
