TalkJS vs Tidio – Live Chat & AI Chatbots

The TalkJS plugin allows you to add user-to-user chat to your marketplace, on-demand app, or social platform. You’ll have it up and running in 5 minutes. It integrates fully with WooCommerce and marketplace/multi-vendor plugins like WCVendors. This plugin offers you shortcodes and template tags for our three basic views: The inbox, the chatbox and the chat pop-up. It also adds a chatbox widget and an inbox-page. TalkJS is the messaging tool for platforms. Add buyer seller chat to your marketplace, on-demand app, or peer-to-peer chat to your social platform. Similar to what Airbnb, Upwork, or LinkedIn are offering in messaging. By providing direct contact between your users, you’re saving on customer support time, increase user interaction and retention. With this plugin, you can add TalkJS to your WordPress installation in just a few clicks and allow your users to chat with each other inside of your website or app right away! NOTE: This plugin is free, but you’ll need a TalkJS subscription to be able to use it in a production environment. TalkJS offers unlimited testing and a 14 day free trial when you go live. For developers If you’re looking to integrate the TalkJS messaging platform to your WordPress site, this is the easiest way to do it. You can use three methods of implementation: Shortcodes Widgets Template tags Shortcodes You can use shortcodes on a post-by-post basis. The following three shortcodes allows you to easily use any TalkJS UI: [talkjs_chat] [talkjs_inbox] [talkjs_popup] You can pass along the default conversation user for the chat and the popup. You do this by adding a user ID to the shortcode: [talkjs_chat user=”2″] If you wish to get the author of the post as your conversation user you can use the following: [talkjs_chat userType=”author”]. You shouldn’t fill in the user ID in this case since it overwrites the userType. With all three you can pass along a custom welcome message like this: [talkjs_chat welcomeMessage=”Hi there!”] For Inbox and Chatbox, you can also customize the width and height of the shortcodes by passing width and height properties like this: [talkjs_chat height=”500px” width=”250px”] There are some predefined styles to make integration easier, if you want full control over the style of the TalkJS UI container, you can pass style property to overwrite the default styles. width and height properties are ignored when style is used. The popup also has an option to keep it open between pages by using the shortcode with the keepOpen property e.g. [talkjs_popup keepOpen=”true”] Widgets There’s currently only one widget available: The TalkJS Chatbox widget. In it you can set a title, a welcome message and the conversation user (the current post author if blank) Template tags You can use template tags if you want to display the chatbox, inbox or popup on certain templates. You use them in your code like so: You can pass along the same attributes as in the shortcode-version. You add them in an array, like this: “Hi there, let\’s chat!”, ‘userType’ => ‘author’ ]); ?> Welcome Message customization You can add custom variables to your welcome message. These variables are available: {{first_name}} -> logged in users’ first name. {{last_name}} -> logged in users’ last name. {{name}} -> logged in users’ full name. Available filters We currently have one filter available for developers. Feel free to contact us if you need any other filters. talkjs_hidden_post_types_for_chat_popup Hide your custom post-type as a viable chat option.

🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget. With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention. 💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions. ✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses. ✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed. ✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time. ✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices. ✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox. 🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience. 🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI. 🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat. 🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates. 🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location. 🟢 Departments & Agent Routing – Route live chat messages to the right team instantly. 🟢 Smart Popups – Trigger proactive live chat messages based on user actions. 🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically. 📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere. 🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you: Engage visitors in real time Recommend products and upsell with product cards Recover abandoned carts through chatbot campaigns Convert passive users into paying customers with live support 🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data. 💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly. 📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement. 📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools. 🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases. 🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to: Add the live chat widget to your site automatically Manage all chat and chatbot settings directly from your WordPress admin panel Use shortcodes and native WordPress tools to display or hide the chat on specific pages Sync visitor data and conversations with WordPress user accounts for more personalized support Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on. 🌟 What Makes Tidio Live Chat the Best? Used by over 300,000 websites 4.8+ ★ average rating Trusted by businesses in 150+ countries Seamless installation – set up live chat in under 30 seconds 🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can: Add a customizable live chat widget to your WordPress site Chat with unlimited visitors in real time Use pre-built chatbot templates for lead generation and support Access Lyro AI to automate common questions (limited interactions) Manage conversations from live chat, Messenger, Instagram, and email — all in one place Download mobile apps and stay connected on the go Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent. ✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support. Download Tidio Live Chat Plugin and start chatting with your website visitors today! 💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. ⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support: – OpenSSL (to increase security by encrypting your access tokens) – cURL 🔥 Hot Features CC/BCC for tickets Filters for new Lyro Knowledge tab Historical conversations as data source Sort direction in Smart Views tickets First person perspective styling