AI Chat App – Live Agent Handover, Help Docs, vs Talkino – WordPress Chat Plugin

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

Talkino is a WordPress chat plugin that lets users contact you via WhatsApp, Messenger, Telegram, and other chat channels with a single click. Boost your website’s engagement by showcasing your agents’ WhatsApp, Messenger, Telegram, phone, and email information using Talkino’s superior solution. The best part? There’s no limit to the number of agents you can add! With a simple click, your customers can connect with you on the channel they prefer, leading to increased interaction and conversion rates. Say goodbye to missed connections and hello to happier customers with Talkino. Unlock a world of possibilities with Talkino’s powerful feature set as below: Multi chat With multi-chat support for popular social messengers like WhatsApp, Messenger, and Telegram, as well as phone and email integration, you can provide your customers with a truly streamlined experience. Say goodbye to juggling multiple channels, and hello to a more efficient way of communicating with your customers. Unlimited agents Unique feature of unlimited agents supports multiple social messengers and other chat channels. This powerful tool allows you to add as many agents as you want, enabling seamless communication and efficient customer support. Stylish layouts We offer our customers the freedom to customize the display of Talkino to match their site’s look and feel. You can choose between the “Direct” and “Modern” layouts to create a seamless workflow that enhances your customers’ chat experience. Ordering list You can easily drag and drop to arrange the chat channels and agents. This feature allows you to prioritize and manage the display of chat channels and agents according to your business needs. Visibility Have full control over where Talkino is displayed on your website. Choose which pages, posts, search, and WooCommerce pages to show or hide it, and control its visibility for mobile and desktop users. Online modes Talkino offers three default modes – Online, Away, and Offline. Set your agents to Online mode when they are available to chat, to Away mode when they are temporarily unavailable, and to Offline mode when they are fully unavailable. Editable text Customize your text label with Talkino. Edit the text which includes for Online, Away, and Offline modes to match your brand’s tone and voice. Engaging animation Catch the eye of your website visitors with engaging animations. Choose between a fade-in or slide-up animation to add visual interest and impact. Color templates Elevate your customer’s chat experience with ready-to-use color templates. Choose a color theme that aligns with your brand or website design. Fully customizable style Make Talkino fit seamlessly into your website’s style and branding with customizable theme color, icon, button icon, styles, text color, background, position and many more. Weekly visitor report Stay on top of your customer engagement with a weekly report on how visitors are reaching you. Use the insights to enhance their experience and drive sales. WooCommerce compatible Boost your sales and support by seamlessly integrating Talkino into your WooCommerce store. Translation support Expand your reach to a global audience by translating Talkino into any language with the help of a plugin. Mobile-friendly Ensure your customers can connect with you from any device with Talkino’s fully responsive design for mobile and tablet view. COMPATIBLE PLUGINS Talkino is compatible with a range of popular plugins, including WooCommerce, WPML and many more. PREMIUM IS AVAILABLE Upgrade to Talkino Premium for an exceptional customer experience. Get access to a range of powerful features that will take your customer support to the next level, including: Chatbot integration for automated replies Save time and money by integrating with Typebot virtual assistant, which can answer frequently asked questions 24/7, making your customers happier and more satisfied. Shortcode widget Easily display the agent’s widget with their chat channels inside any post or WooCommerce page using a shortcode. Use our shortcode generator or manually create the shortcode with its attributes to seamlessly integrate Talkino widgets into your website. Reporting Gain valuable insights into customer communication and behavior with our reporting feature. Analyze how customers are reaching your agents and which chat channels they are using the most to enhance your overall customer experience. Country block Effortlessly restrict users in certain countries from reaching you with the fantastic blocking feature, especially useful in countries where your service is not provided. Scheduling Customize online schedules for different agents and cater to global business opening hours. Configure each agent’s online schedule time to display different agents on your site at different times. Contact form Talkino’s built-in contact form allows you to stay connected with your customers even when you’re offline. It’s a great way to continue supporting your customers and to receive messages from them while you’re unavailable. The contact form supports integration with Google reCaptcha v3, which helps protect it from spam. With this feature, you can ensure that all messages you receive are from genuine customers and not spam bots. Google Analytics integration Allow you to capture Talkino data on your website for analysis with Google Analytics (GA4). This integration enables you to track and analyze customer communication and behavior. Therefore, it will help you to better understand their needs and enhance their experience. Premium support Get premium support from our team. We’re ready to resolve any issues or bugs you encounter to ensure you have the best experience possible. And many more! Let’s check out our Talkino Premium to take advantage of these powerful features to deliver an exceptional customer experience! Demo | Documentation | Support CONTRIBUTION We welcome you to contribute to Talkino by participating in the development of Talkino in the GitHub repository. If you have a suggestion, problem, pull request, or bug to report, please share it here. SUPPORT US If you enjoy using Talkino, we would appreciate it if you could leave us a review. Your reviews help encourage us to keep developing new features for the plugin. If you encounter any problems or bugs while using Talkino, please report them here or contact us directly so we can help resolve the issue.