Smartsupp – live chat, AI shopping assistant and chatbots vs VoxAI – AI Text to Speech, Audio & Summary for Posts

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO

VoxAI adds AI text to speech and an AI-generated summary to your WordPress posts — with a single click. Convert any article into natural audio narration so visitors can listen to your posts or have them read aloud, and give every article a smart AI summary at the top. No recording equipment, no microphone, no manual editing. Powered by the OpenAI text to speech and summarization models. Readers stay longer. Bounce rates drop. And your content becomes accessible to audiences who prefer to listen — on their commute, at the gym, or while multitasking. ✨ Key Features AI Summary Generator Uses OpenAI GPT-4o Mini to read your article and write a concise, accurate summary. The summary appears in a collapsible panel inside your post — clean, discreet, and on-brand. Text-to-Speech Audio Player Converts your full article into natural-sounding audio using OpenAI’s text to speech (TTS) engine, so readers can listen to your posts or have them read aloud. Six high-quality voices available (Alloy, Echo, Fable, Onyx, Nova, Shimmer). The MP3 is saved to your server — no recurring API call for playback. Great for accessibility and for turning your blog into a podcast-style audio experience. Reading Time Estimator Automatically calculates and displays the estimated reading time for every post. Configurable and translatable. Smart Positioning Choose to inject the AI Reader widget before the content, after the content, or disable injection entirely and use the shortcodes manually. Shortcodes for Full Control – [voxaiau_summary] — Displays the AI Summary panel. – [voxaiau_tts] — Displays the AI Audio player. 📝 Works Where the Official AI Plugin Doesn’t The official WordPress AI plugin is Gutenberg-only. Every feature it offers — title generation, summarization, excerpt, alt text — lives inside the block editor sidebar. Activate the Classic Editor plugin and all of it disappears. VoxAI is different. It was built to work in both environments from day one: Gutenberg — Full sidebar panel with real-time generation status, voice selector, and cost estimator. Classic Editor — Dedicated metabox with exactly the same features: generate summary, generate audio, voice selector, per-post cost display. If your site runs the Classic Editor — or if you manage a client site that does — VoxAI is the only AI audio and summary plugin that works out of the box, no editor swap required. 🔗 WordPress 7.0 & Official AI Plugin Compatible VoxAI integrates natively with the WordPress 7.0 AI infrastructure: WP AI Client support — When the site has an AI Connector configured (Settings → Connectors), VoxAI uses it for summary generation without requiring a separate API key. Falls back to your OpenAI key if no connector is configured. Abilities API — Registers voxai/generate-audio and voxai/generate-summary as discoverable AI Abilities. They appear in the Abilities Explorer and can be triggered by AI agents or automation workflows. Complements, not competes — The official AI plugin handles text features (title, excerpt, classification). VoxAI adds the one thing it doesn’t have: professional audio narration. Editor-agnostic — Unlike the official AI plugin, VoxAI works identically with Gutenberg and with the Classic Editor plugin active. 🔧 Minimal configuration required Paste your OpenAI API key in Settings → AI Audio & Summary, choose which post types to activate it on, and you’re done. The widget renders automatically. 🌐 Languages English (default) Português do Brasil (pt_BR) — fully translated 🔒 Privacy & External Services This plugin sends post content to the OpenAI API only when you explicitly request a summary or audio generation. No data is sent automatically without user action. This plugin uses the OpenAI API. By using this plugin, you agree to: – OpenAI Terms of Service – OpenAI Privacy Policy No data is stored on our servers. The generated MP3 is saved locally on your WordPress install.