Smartsupp – live chat, AI shopping assistant and chatbots vs Virtual Media Folders

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO

Virtual Media Folders brings virtual folder organization to your WordPress Media Library. Organize your media files into hierarchical folders without moving files on disk—folders are virtual, so your URLs never change. Features Virtual Folders – Create hierarchical folder structures to organize media Drag & Drop – Easily move media between folders with drag and drop Sticky Sidebar – Folder navigation stays visible while scrolling through media Gutenberg Integration – Filter media by folder directly in the block editor Bulk Actions – Move multiple media items at once Keyboard Accessible – Full keyboard navigation support Internationalized – Ready for translation (Norwegian Bokmål included) Free add-ons Add-On Manager lets you easily install and manage add-ons that extend Virtual Media Folders with powerful new features: AI Ability – Registers MCP tools for AI agents via the WordPress Abilities API. AI Organizer – Uses vision-capable AI models to analyze actual image content and automatically organize your media library into virtual folders. This is add-on functionality requiring an API key from a supported AI service provider, or a local LLM. Editorial Workflow – Role-based folder access, move restrictions, and Inbox workflow. Folder Exporter – Export folders (or subtrees) as ZIP archives with optional CSV manifests. Media Cleanup – Tools to identify and clean up unused or duplicate media files. Migrate – Migrate folder structures from other media folder plugins to Virtual Media Folders. Rules Engine – Rule-based automatic folder assignment for media uploads, based on metadata, file type, EXIF or IPTC data. Search – Fast, typo-tolerant search for the WordPress Media Library, powered by the Loupe Search engine. How It Works Virtual Media Folders uses a custom taxonomy to assign media to folders. This means: Your media files stay exactly where they are on the server URLs never change when you reorganize Folders can be nested to create hierarchies Usage Organizing Media Go to Media > Library Click the folder icon to show the sidebar Use + to create folders Drag media onto folders to organize / Bulk select media and use the “Move to Folder” action Click a folder to filter the view Settings Go to Media > Folder Settings to configure: Show “All Media” – Display “All Media” option in sidebar Show “Uncategorized” – Display folder for unassigned media Jump to folder after move – Navigate to target folder after moving Default folder for uploads – Auto-assign new uploads to a folder Block Editor When inserting media from a block (Image, Gallery, etc.): Open the Media Library modal Use the folder sidebar to filter Select your media as usual Documentation Accessibility – Keyboard navigation and screen reader support Development – Setup, API reference, hooks, and contributing MCP Integration – MCP client configuration, upload flow, and AI agent usage using the AI Ability add-on Add-on Development – Guide to building add-on plugins Privacy Policy Virtual Media Folders does not: Track users Send data to external servers Use cookies Collect any personal information All data is stored locally in your WordPress database.