Smartsupp – live chat, AI shopping assistant and chatbots vs TimeSaverBot

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO

TimeSaverBot integrates your WordPress site with the TimeSaverBot SaaS platform. A guided setup wizard provisions your workspace automatically — no separate account registration required. Features: AI-powered chatbot with customizable prompt instructions Live-chat widget with appearance and behavior settings Lead collection and management dashboard Knowledge base integration for enriching bot context Admin dashboard with usage metrics (dialogs, leads, conversion rate) One-click navigation to Chat, Leads, and Knowledge Base with automatic authentication How it works: Activate the plugin and complete the setup wizard. Configure your bot prompt and widget appearance from within WordPress admin. The chat widget appears on your site automatically — no manual code changes required. Manage conversations and leads from the WordPress admin menu. Third-Party Service Disclosure This plugin relies on the TimeSaverBot SaaS platform hosted at app.timesaverbot.com. The following external connections are made: Provisioning API (POST /Provision/WordPressInstall) — Called once during the setup wizard to create your workspace. Sends: site URL, installation ID, WordPress version, plugin version, admin email. Dashboard Summary API (GET /Provision/WordPressDashboardSummary) — Called when loading the Dashboard page. Returns aggregated usage metrics. Operation Token API (POST /Auth/CreateOperationToken) — Called when you navigate to Chat, Leads, or Knowledge Base. Issues a short-lived authentication token. Iframe embeds — Bot Settings and Widget Settings pages load the TimeSaverBot configuration UI inside an iframe from app.timesaverbot.com. Silent login redirects — Chat, Leads, and Knowledge Base menu items redirect to app.timesaverbot.com with automatic authentication. Chat widget script (embed.js) — Loaded on every frontend page after wizard completion. The script is served from widget.timesaverbot.com and renders the chat widget inside an iframe. It sends your tenant ID and channel ID as data attributes. All server-to-server API calls are signed with HMAC-SHA256 using a per-installation secret. No data is sent to any other third-party service. TimeSaverBot Terms of Service TimeSaverBot Privacy Policy Privacy TimeSaverBot connects to the TimeSaverBot SaaS platform at app.timesaverbot.com. This section documents all data transmitted. Data sent during provisioning (one-time, on wizard completion) Normalized site hostname (e.g. example.com) Installation UUID (locally generated, not tied to any personal data) Raw site URL, WordPress version, plugin version (diagnostic metadata) Admin email address (used to create a technical user for your workspace) Data sent during normal operation Dashboard: HMAC-signed GET request with installation ID header. Returns aggregate metrics only. Navigation (Chat/Leads/Knowledge Base): HMAC-signed POST request with installation ID and requested scope. Returns a one-time authentication token. Settings (Bot/Widget): After initial authentication, the iframe communicates directly between the browser and TimeSaverBot. The WordPress plugin does not relay this traffic. Data stored locally Installation ID, HMAC secret, tenant ID, connector channel ID, process ID, wizard state. All stored in the wp_options table under the tsvbot_wp_settings key. Data stored remotely Chatbot configuration, conversations, leads, and usage metrics are stored on the TimeSaverBot platform. See the TimeSaverBot Privacy Policy for retention and deletion policies. No additional third parties This plugin does not transmit data to any service other than app.timesaverbot.com.