Smartsupp – live chat, AI shopping assistant and chatbots vs Support Board Cloud

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO

Automate your customers’ communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing. Save time, increase revenues, and use the software you already know and love. Here’s how our Live Chat plugin will help you capture more leads and enhance your conversions rates. Live chat Support Board allows you to embed a free live chat module on your website and let site visitors chat with you. Using the plugin, you can easily handle the following WordPress live chat Support live chat: answer questions your users might have about your business through live chat. Sales live chat: help answer questions your potential customers might have about your products/services through live chat. Marketing live chat: create emails or phone number lists, synchronize WooCommerce. Details here. Automated chatbot: create powerful scenario with by connecting the Dialogflow chatbot. Details here. Real-time notifications Don’t lose visitors. Actively engage them instead with a complete set of notifications. The following notification types are available: email, push notifications, desktop notifications, text message notifications, flash notifications, sounds, red counter. Update the browser tab title each time a new message is received. Mobile app for Android and iOS Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS. It’s fast and it works great. The Support Board administration area is a progressive web app that can be installed on Windows and Macs. It runs like any other software on your computer or and any other app on your mobile device. Support features Support Manage Conversations Knowledge Base Articles Message Editor Saved Replies Departments Notifications Real-Time Queue Direct Message Email Piping Omni-Channel AI Translations in Real-Time AI Smart Reply Reports Agent Ratings Tickets Offline Message More Features Chatbot features Automated Communication Easy to Use Ready Templates Benefits Bot Training Rich Messages Human Takeover Multilingual Knowledge Base WooCommerce Integration Works with Facebook, Telegram and More AI Artificial Intelligence Analytics Actions Dialogflow CX and ES More Features Marketing features Popup Message Welcome Message Follow Up Message Subscribe Message Newsletter Subscription Automations and Triggers Multi-Users Direct Message WooCommerce Chat Bot Social Share Pro-active Chat Rich Messages Users features Registration and Login Manage Users and Agents Find, Sort and Filter Get to Know Your Customers AI Language detection Developers features Web API JavaScript API PHP API Use cases More features Mobile App Progressive Web App WordPress Integration Multilingual and RTL Privacy Acceptance and GDPR Design Customization White Label Security Panel and Full-Screen Chat Performance Data and Privacy Departments More Features