Ochatbot – AI Chatbot for eCommerce & Support vs Lead Generation Contact Widget & AI Chatbot

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.

Turn your WordPress website into a 24/7 lead generation machine — without missing a single visitor. SiteLeads is a lead generation contact widget built for small businesses. Most plugins just add buttons to your site. SiteLeads goes further: it combines every channel your customers already use — WhatsApp, phone, email, Messenger, Telegram, Instagram — with a free AI chatbot that starts conversations, qualifies visitors, and collects their contact information automatically. Even while you sleep. SiteLeads Premium → | See all features 💬 Contact Widget — All Your Channels in One Place Add a floating contact widget to your site with every channel your visitors already use. One click takes them straight to WhatsApp, your phone, email, Messenger, Telegram, Instagram DM, SMS, TikTok, X/Twitter, WeChat, Snapchat, Discord, Google Maps, and more. Visitors choose how they want to reach you. You never miss a contact. Free plan includes: * Floating contact widget * All standard communication channels * WhatsApp, phone, email, Messenger, Telegram, Instagram, SMS, TikTok, WeChat, Snapchat, Discord, Google Maps, X/Twitter * Widget icon customization — color, size, position, shadow, border * Basic display triggers * Simple text greeting * Mobile and desktop display 🤖 Free AI Chatbot for Lead Generation — On Autopilot, 24/7 Add a free AI chatbot to your contact widget. It reads your website, learns your content, and engages visitors automatically — answering questions, qualifying interest, and collecting names and email addresses while you focus on running your business. The AI chatbot is free and optional. Add it in minutes. No coding required. Free plan includes: * 1 AI chatbot * Knowledge base built from up to 30 pages of your website * Up to 2 uploaded training files (PDF, DOCX) * Basic conversation settings: name, greeting, tone * Leads section and Messages section How it works: 1. Give your AI chatbot a name and your website URL 2. It crawls your pages and builds its knowledge base 3. Visitors start a conversation — the AI chatbot engages them, answers questions, and collects their contact info 4. Leads appear in your WordPress dashboard automatically 🔥 Pro: Multi-Channel Widget & WhatsApp Management Widgets & Channels * Unlimited active widgets * Multiple contacts per channel — with avatar, role, and availability schedule * Rich greeting cards: narrow, vertical, horizontal, circle card formats * Attention effects: pulse, shake, glow animations & more * Mobile-specific layouts: CTA bar, Channels bar * Custom channel icons 🎯 Pro: AI Lead Generation & Visitor Qualification AI chatbot (Pro) * Unlimited AI chatbots — specialized per page, product, or service * Full website crawl beyond 30 pages * Unlimited file uploads — PDFs, manuals, internal docs, price lists * Strict FAQ Mode — respond only from your approved training sources * Larger knowledge base character limit 📈 Pro: Targeting, Analytics & Full Brand Control Targeting & Display * Page targeting — show specific widgets on specific URLs, categories, or post types * Date scheduling — run campaigns, promotions, or seasonal widgets * Day & time scheduling — show only during business hours * Traffic source targeting — Google Ads, social, organic, direct * Geographic targeting — country, state, city * Smart triggers: exit intent, scroll percentage Analytics (Pro only) * Full analytics dashboard * Channel performance tracking * AI chatbot conversion metrics Brand & Limits * Full brand customization * Unlimited monthly leads and messages 📊 How Each Channel Works WhatsApp — Add your number. Visitors click and open a WhatsApp chat directly — mobile app on mobile, WhatsApp Web on desktop. WhatsApp Business is supported. Phone — Click to call. One tap on mobile dials your number directly. Email — Opens the visitor’s email client with your address pre-filled. Messenger — Links to your Facebook business page chat. Telegram — Opens a direct Telegram conversation with your account. Instagram — Links to your Instagram DM. SMS — Opens an SMS message on mobile devices. Google Maps — Links to your business location — ideal for local businesses. WhatsApp, Messenger, Telegram, phone, email, SMS, TikTok, WeChat, Snapchat, Discord, X/Twitter, Google Maps — all available in the free plan. 🎯 Display Triggers & Targeting Control exactly when and where your widget appears: Time delay — show after X seconds on page Scroll percentage — show after the visitor scrolls a set distance (Pro) Exit intent — show when the visitor moves to leave (Pro) Page targeting — show on specific pages, categories, or post types (Pro) Geographic targeting — show only to visitors in selected countries, states, or cities (Pro) Traffic source targeting — show only to visitors from Google Ads, social, organic, or direct (Pro) Day & time scheduling — restrict to business hours (Pro) Date scheduling — activate for campaigns or promotions (Pro) 🏢 Built by Extend Studio SiteLeads is built by Extend Studio — a WordPress development company building products since 2015. Also behind Kubio, Colibri, and Mesmerize, with 270,000+ active installations across our plugin portfolio. That track record means SiteLeads is built to last: actively maintained, regularly updated, and backed by a team that has been shipping WordPress plugins for over a decade. ✅ Getting Started — Under 5 Minutes Install and activate SiteLeads from the WordPress Plugins dashboard Choose your channels — add your WhatsApp number, phone, email, or other contact details Customize the widget position, colors, and greeting Optionally: add the free AI chatbot, point it at your website URL, and let it learn your content Your widget goes live immediately — no code required Source Files 📂 GitHub Repository External Services This plugin connects to the SiteLeads Cloud Platform to enable the AI chatbot and lead management features. SiteLeads Cloud (cloud.siteleads.ai) The plugin connects to cloud.siteleads.ai to enable AI chatbot functionality, manage knowledge bases (website crawling and document processing), and store captured leads. Privacy Policy Terms of Service These connections are only active if the AI chatbot is enabled and a SiteLeads account has been created. The basic contact widget operates independently.