Ochatbot – AI Chatbot for eCommerce & Support vs SiteChat – AI Marketing Assistant, Live Chat, Chatbot & Analytics for your Website

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.

Stop Losing Customers. Start Growing Your Business. SiteChat is your AI Marketing Assistant that helps you get more customers, increase sales, and grow your business – and you can literally talk to it using voice or text. Why You Need SiteChat: 🚀 Get More Customers Ask your AI marketing assistant: “How do I get more customers?” and get intelligent, actionable advice based on your actual website data. Find out what’s working, what’s not, and what to do next. 🔍 Outsmart Your Competition Discover what your competitors are doing to attract customers. SiteChat monitors competitor websites and rankings so you can stay one step ahead and capture market share they’re missing. 💰 Increase Your Sales The AI chatbot helps visitors find exactly what they’re looking for and answers their questions instantly – turning browsers into buyers. Studies show that websites with live chat convert up to 3x more visitors into customers. 📈 Stop Guessing, Start Knowing Ask “Why aren’t I getting more sales?” or “Which pages are losing customers?” – your AI assistant analyzes visitor behavior and tells you exactly what to fix to improve conversions. 📱 Never Miss an Opportunity Get instant notifications on your phone when someone needs help, places an order, or when something important happens on your website. Respond immediately and close more deals. 🎯 Understand What Customers Actually Want See in real-time what pages visitors are viewing, what they’re searching for, and where they’re getting stuck. Use these insights to give customers exactly what they want. How SiteChat Helps You Make More Money: ✅ Turn More Visitors Into Customers: AI chatbot answers questions 24/7, helping visitors find products and make buying decisions ✅ Recover Lost Sales: Engage visitors before they leave – chat with them, answer objections, and save the sale ✅ Get Better Rankings: Track your Google rankings and get advice on how to rank higher than competitors ✅ Make Smarter Marketing Decisions: Ask your AI assistant which marketing channels are working and where to invest your budget ✅ Save Time: Talk to your website instead of logging into multiple dashboards – “How many orders this week?” Done. ✅ Know Your Numbers: Instantly see orders, revenue, traffic, and all your key metrics without lifting a finger Talk to Your AI Marketing Assistant: Just ask (using voice or text): – “How do I get more customers for my business?” – “What are my competitors doing that I’m not?” – “Show me today’s orders and revenue” – “Why are visitors leaving my product page?” – “What should I do to improve my rankings?” – “Which marketing campaigns are working best?” Everything You Need to Grow: 📊 Live Visitor Tracking – See who’s on your site right now and what they’re interested in 🏆 Google Ranking Tracker – Monitor your search rankings and outrank competitors 🛒 Order Management – View and manage WooCommerce orders directly in SiteChat 💬 AI Chatbot – Automatically trained on your website to answer visitor questions 24/7 📞 Live Chat – Take over conversations on your mobile when the AI needs help 🎯 Competitor Monitoring – Track what competitors are doing to steal your customers 📈 Smart Analytics – Get daily briefings with insights that actually help you grow 👉 Watch a 1-minute demo 👉 Get SiteChat from Google Play 👉 Get SiteChat from The Apple App Store 👉 Or use the SiteChat Web App Start with a 14-day free trial – no credit card required. Get the App and Free Trial 👉 Download the SiteChat app and start your 14-day free trial today! – Download on the App Store – Get it on Google Play External Services This plugin integrates with the SiteChat app, a powerful AI chatbot and live visitor tracking platform. It adds a script to your website that loads from cdn.sitechat.io and connects to the SiteChat API. By using SiteChat, you agree to the terms outlined in our Terms of Use and Privacy Policy.