Re vs SMTP2GO for WordPress –

Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site. Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat. All your email, Facebook, Messenger, Twitter, Instagram, SMS/MMS, and chat conversations in one place so you can interact with customers no matter where they are. Use Re:amaze Cues to automatically target and message online customers using rules and conditions. Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place! Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves. Send automated Customer Satisfaction Surveys and keep track of your service quality. View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer. Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers. The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS/MMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service. Detailed Features Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service. Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates. See order details, histories, and lifetime value See recent activity, and customers’ screens See shipping and fulfillment Set order status Process refunds and cancellations Edit customer and order notes Boost Engagement, Conversions, and Sales Add a live chat customer service experience to your storefront to engage customers. Fully customizable livechat support to match your brand Minimal coding required SEO-friendly script loading for fast page loads Apply powerful rules and condition triggers for automatic customer messaging. Send call-to-actions, discounts, and promotions via live chat Ask for reviews automatically after a purchase Up-sell relevant products at checkout Prevent shopping cart abandonment Reduce Customer Service Volume By 40% Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles. Hello Bot can automatically greet customers FAQ Bot can reply with FAQ articles for faster customer support Order Bot can answer order questions Chatbot builder (coming soon) Create workflows for advanced chat support scenarios Perfect For Self Service FAQ and knowledge base management Powerful article editor Optimized for SEO Show your FAQ in live chat Embeddable Give Agents Full Customer Service Clarity Powerful Live Dashboard for customer support, sales, and marketing See customer activity and location Send 1-on-1 chat messages and optimize sales See customer screens and co-browse using Peek! Create Happy Customers Schedule satisfaction surveys after customer service emails or chats have been addressed. Available for email and live chat tickets Customers can rate your customer support quality Get additional feedback for you to review Detailed reporting for support tickets Better Teamwork Customer support teams are more efficient when using Re:amaze. CRM and segmentation Internal notes Team activity sharing Response templates Office hours Autoresponders Email templates iOS and Android mobile apps Mobile Apps Available Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go. iOS – Get iOS App Android – Get Android App

SMTP2GO’s WordPress plugin replaces the default built in wp_mail() functionality (phpmailer) and sends your email via SMTP2GO’s API and industry leading email delivery platform. SMTP2GO provides valuable insights into every aspect of your email’s life cycle, enabling you to track delivery rates, opens, clicks, and bounce rates. Whether your email is transactional, marketing, newsletter, contact form, or notification – we have got you covered. The main benefits of using the official SMTP2GO plugin: We have made our plugin as easy and low maintenance as possible – you can set it up in under ten minutes. Take over from the default WordPress email system for more reliable delivery – you can be confident your emails have arrived at their destination inbox successfully. Get access to our intuitive real-time reporting tools. You can uncover what is going on behind the scenes with delivery, open rates, click rates, bounce, and unsubscription reports. We offer secure worldwide servers with intelligent routing for network redundancy and speedy delivery. We handle SPF and DKIM on your behalf. SMTP2GO can even turn your “http” links into “https”. Diagnose and resolve delivery issues with our insightful reporting page, or reach out to our award-winning support team who are available almost 24/7 to help address problems in a timely, friendly fashion. We have a dedicated Review team who constantly monitor the reputations of our IP’s and we proactively alert members to any suspicious changes in their email regimen. Avoid poor reputation and throttling or limitations from over-used shared web hosts and other providers. Sign up here. Support If you have questions or need assistance then feel free to contact the support team by logging into your SMTP2GO dashboard and clicking the support icon on the top right navigation bar. More information on this plugin is available in our knowledgebase. About SMTP2GO Founded in 2006, SMTP2GO is a fast and scalable world class email service provider for sending transactional and marketing emails. It is developed and supported by a team of delivery experts at the forefront of the email industry, providing a reliable SMTP solution for over 35,000 businesses. Complexities such as reputation monitoring, SPF and DKIM are professionally managed for each customer. Native-English speaking support is available worldwide (agents in the USA, EU, UK, Australia, and New Zealand). Our data centers are located around the world, meaning lightning-fast connection speeds, network redundancy, and GDPR compliance.