Promptor vs Smartsupp – live chat, AI shopping assistant and chatbots

Try AI on your website in under 60 seconds — no API key required. See real answers from your own content. No setup, no configuration, no credit card. Promptor turns your WordPress site into an AI-powered sales assistant that answers questions, recommends services, and captures leads — all based on your actual content. Unlike generic chatbots, Promptor reads your pages and posts. It knows what you offer, speaks in your context, and helps visitors take the next step. Live Demo See Promptor in action: https://promptorai.com/demo Experience how the AI answers real questions, recommends services, and captures leads. See it working instantly Activate the plugin and start the free trial (no API key needed) Select up to 2 pages to train the AI on Ask a question and see a real answer from your own content That’s it. No sign-ups. No configuration. No credit card. What Promptor does for your business Answers visitor questions 24/7 — based on your actual pages, posts, and services Captures leads inside the chat — visitors share their details naturally during conversation Turns visitors into leads — guide users toward booking, inquiry, or purchase Responds in the visitor’s language — the AI automatically matches the language of the question Who is Promptor for? Service businesses that lose leads to slow response times Founders who need to qualify leads outside business hours Local businesses that want to answer common questions automatically Agencies adding AI-powered engagement to client websites WooCommerce stores recommending products through conversation (Pro) Free Features No API Key Trial — Start instantly with 10 free AI queries, no OpenAI account needed Mini Knowledge Base — Train AI on up to 2 pages during trial, 3 with your own API key Suggested Questions — Onboarding generates sample questions so you see results immediately Real Content Answers — AI responds based on your actual pages, not generic training Lead Capture — Collect visitor contact information directly inside the chat Lead Inbox — View recent inquiries in the WordPress admin AI Cost Guardrails — Set daily and monthly spending limits with automatic model fallback Shortcode Widget — Place [promptor_search] anywhere on your site Quick Start Wizard — Step-by-step onboarding gets you running in minutes Dark Mode — Dark, Light, or Auto theme for the admin interface Brand Customization — Adjust colors, heading, and subtitle to match your site How It Works Step 1: Start the trial or connect your API key Activate the plugin and choose: try instantly with 10 free queries, or enter your OpenAI API key for unlimited use. Step 2: Select pages to train on Pick the pages that describe your business. The AI reads them and uses the content to answer visitor questions accurately. Step 3: Add the widget to your site Place the [promptor_search] shortcode on any page. Visitors start asking questions and the AI responds based on your content. Upgrade to Pro The free version is fully functional. Pro removes limits and adds tools for scaling: Unlimited Knowledge Base — Train AI on all your pages, posts, products, and PDFs Website Crawler — Automatically index your entire site Popup Widget — Floating chat button on every page WooCommerce Integration — Product recommendations, add-to-cart, inventory awareness Analytics Dashboard — Track queries, leads, conversion rates, and revenue AI Lead Scoring — Automatically classify leads as Hot, Warm, or Cold Email and Slack Alerts — Get notified when new leads arrive Webhooks — Connect to Zapier, Make, or custom automation White Label — Remove “Powered by Promptor” branding Learn more about Pro Privacy and Data Handling OpenAI API: When using your own API key, user queries and selected content are sent to OpenAI to generate responses. During the free trial, queries are routed through a Promptor-managed proxy that uses OpenAI on your behalf. Review OpenAI’s Terms of Use and Privacy Policy. Telemetry (Optional): The free version includes optional anonymous telemetry to help improve the plugin. It is disabled by default and requires explicit opt-in. When enabled, only aggregate statistics are collected (setup progress, KB counts, query totals). No personally identifiable information is ever collected. See our Privacy Policy. External Services This plugin connects to external services to provide its functionality. 1. OpenAI API Purpose: Generate AI chat responses and semantic embeddings Data Sent: User queries, selected page content, API key (when using your own key) When: Every chat interaction and knowledge base sync Terms: OpenAI Terms of Use Privacy: OpenAI Privacy Policy 2. Promptor Trial Service (Free Trial Only) Purpose: Provide AI responses during the free trial without requiring an API key Data Sent: User queries and selected page content (routed through a managed proxy) When: During trial chat interactions only Privacy: Promptor Privacy Policy 3. Promptor Telemetry API (Optional, Disabled by Default) Purpose: Collect anonymous usage statistics to improve the free version Data Sent: Setup status, KB counts, query/lead totals (numbers only), plugin/WP/PHP versions, anonymous UUID Data NOT Sent: Site URLs, IP addresses, emails, content, queries, or any PII When: Twice daily via WP-Cron, only when explicitly enabled Control: Enable/disable anytime in Settings > Telemetry Privacy: Promptor Privacy Policy

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO