Plugin Detective – Troubleshooting Conflicts vs WP Advanced Ticket System, Elite Support Helpdesk

Plugin Detective helps you troubleshoot issues on your site quickly and easily to find the cause of a problem. Once the culprit is found, the problem plugin can be quickly deactivated. You can even fix your site when it has the white screen of death (fatal error). You’ll want to have Plugin Detective installed, so if your site crashes from a conflict or bad plugin update, you can get it back up and running quickly! Plugin Detective is your best friend when you need to: – Troubleshoot WordPress plugin conflicts – Remove stuck .maintenance files – Recover your site from fatal errors caused by plugins We’ve all been there–something’s broken on your site. You’ve looked around the web for advice about what to do and have stumbled across the typical wisdom: deactivate all your plugins and then reactivate them one by one, checking your site for the problem after each reactivation. Ugh. Sure, it works. But who has time for that? Find Plugin Conflicts with Detective Otto Bot Detective Otto Bot walks you through solving your case one step at a time, all from one single screen. Open a case and tell Detective Otto where you’re seeing the problem. If your site requires any plugins to run correctly, tell Otto about those, too. Then, Otto will interrogate the suspects and track clues, checking in with you from time to time. All you need to do is answer “Yes, it’s fixed” or “No, it’s still broken” each time. Otto will do the rest and find the culprit in minutes. Best of all – Plugin Detective can work even if you’re seeing the White Screen of Death on your site or if all you can see are PHP errors. Please have a look at the FAQ’s for how to access Plugin Detective and log into WordPress even if you can’t get to your login screen. Once Otto has identified the culprit, you can quickly deactivate the troublesome plugin and go about your day. Remove Stuck .Maintenance File or Scheduled Maintenance Have you gotten stuck in maintenance mode on WordPress? The dreaded “Briefly unavailable for scheduled maintenance. Check back in a minute” message haunts you; the minute never ends! With Plugin Detective installed you can quickly get out of these situations without the hassle of deleting files via your host or FTP. Just tack on this slug to the end of your website URL: /wp-content/plugins/plugin-detective/troubleshoot/?restore=1 So that your URL looks like this: https://yoursite.com/wp-content/plugins/plugin-detective/troubleshoot/?restore=1 This will prompt you to log in and automatically remove that stuck maintenance file for you. Who Can Use This Troubleshooting Tool? Plugin Detective is a tool that requires no coding experience or technical knowledge to use. For that reason, Plugin Detective is the ideal troubleshooting and conflict-checking tool for: Any WordPress website owner Developers and technical support engineers Plugin and theme owners and their support teams Debug Tool Features Strategically activate and deactivate plugins on your site to help you find the plugin causing trouble Open Plugin Detective for troubleshooting on any page on your site – both in the backend and the frontend! Choose any subset of your active plugins as the baseline for your testing Loved by Plugin Support Teams The Simply Schedule Appointments and Draw Attention support teams love to share this conflict-checking tool with their customers. Plugin Detective makes it easy for their clients to debug performance issues and figure out plugin conflicts in a jiffy! 1.2.14 – 2023-06-10 Features and Improvements Fix PHP 8.2 compatibility 1.2.13 – 2023-05-25 Features and Improvements Update required WP version to 6.1 1.2.12 – 2023-05-25 Features and Improvements Update required WP version to 6.1 1.2.11 – 2023-04-27 Features and Improvements PR:#25 – Compatibility with WordPress 6.2 1.2.10 – 2023-04-11 Fixes PR:#19 – Prevent fatal error on WP versions where WP_Textdomain_Registry doesn… Features and Improvements 1.2.9 – 2023-03-28 Fixes Features and Improvements 1.2.8 – 2023-03-28 Fixes Features and Improvements 1.2.7 – 2023-03-28 Fixes Features and Improvements 1.2.6 – 2023-02-24 no changes 1.2.3 Fixed for WP 6.1 compatibility 1.2.1 Fixed for WP 5.9 compatibility 1.1.8 Fixed for WP 5.8 compatibility 1.1.8 For older changelog entries, please see the additional changelog.txt file delivered with the plugin.

This WordPress plugin adds the features of a complete support ticket system for WordPress. This allows users to submit tickets to report problems or get support on whatever you want directly through your WordPress website. Users can set the status, priority, product and type of each ticket submitted into this WordPress support plugin. WATS is perfect WordPress plugin for support plus advanced issue management. Plugin’s Official website WP Advanced Ticket System : ticket-system.net. On the official website, you’ll find detailed setup instructions, anwsers to FAQ and premium release order page. WATS offers multiple ways for your customers to submit tickets : through the frontend form without any authentication nor registration (Premium release) through the admin site via the shared guest user feature without any registration through the admin side for all users with a minimum level of contributor directly by email (Premium release) WP Advanced Ticket System key features Free release of WordPress support plugin : ticket submission through the admin for registered users ticket submission through the admin for unregistered users via the shared guest user feature ticket submission and update on behalf of users, usefull for call centre priority, status, type and product values preset by the admin priority, status, type and product keys definition and update for each ticket ticket statistics through dashboard and frontend widgets smooth integration with WordPress themes In addition to that, WP Advanced Ticket System Premium release brings in : ticket submission through the frontend (Premium release) ticket submission through email piping (Premium release) ticket assignment (Premium release) file uploader to allow registered users to attach files to the ticket in the frontend and admin sides (Premium release) HTML WYSIWYG editor for ticket submission and ticket update in the frontend (Premium release) unlimited number of text input, radio button, checkbox, drop down selector and datepicker custom fields for tickets, fully integrated with total control over read/write rights for each section (Premium release) internal comments support for private exchanges between admins (Premium release) mail notification upon new ticket submission for admins (Premium release) mail notification based on key rules (product, priority, status and ticket types as well as author company and country) upon new ticket submission and ticket update for selected distribution list, ticket author, ticket updaters, ticket owner and admins (Premium release) mail notification at regular intervals based on ticket due date (Premium release) mail notification upon ticket update for ticket originator, updaters and admins (Premium release) complete control over mail notifications format through the API (Premium release) ticket list filtering, sorting and export to Excel in the frontend (Premium release) advanced user profile features : account expiration date, country and company definition, user profile email modification prevention (Premium release) possibility to group users by company (Premium release) scalability : able to work on websites with more than 50.000 users! (Premium release) WATS offers a wide range of features. A lot of options are available to allow you to set it up according to your needs thus making WATS compliant with most of the requirements. Examples of use of WATS : WordPress technical support software complaint ticket system trouble report system IT ticketing system repair tracking system call log system customer relationship management (CRM) system software release lifecycle management service request system company, hotel or real estate service desk helpdesk system contact form with database tracking collaborative content site with frontend post submission appointment request system easy ticket management for large organization booking system Translations : English (Minimum release : 1.0, Originator : Olivier) French (Minimum release : 1.0, Originator : Olivier) German (Minimum release : 1.0.23, Originator : Tobias Kalleder) Spanish (Minimum release : 1.0.49, Originator : Esteban) Lithuanian (Minimum release : 1.0.50, Originator : Arturas) Russian (Minimum release : 1.0.53, Originators : Alexey and Eugene) Indonesian (Minimum release : 1.0.53, Originator : Rizal Fauzie) Italian (Minimum release : 1.0.54, Originators : Erick Jara, Alessandro Pagano and Roberto Scano) Polish (Minimum release : 1.0.55, Originator : Eryk Lewandowski) Belarussian (Minimum release : 1.0.56, Originator : Alex) Romanian (Minimum release : 1.0.56, Originator : Alex) Dutch (Minimum release : 1.0.56, Originator : Anita Berghoef) Hindi (Minimum release : 1.0.56, Originator : Outshine Solutions) Slovak (Minimum release : 1.0.57, Originator : Branco) Norwegian (Minimum release : 1.0.59, Originator : Ole Petter) Ukrainian (Minimum release : 1.0.59, Originator : Howard) Irish (Minimum release : 1.0.62, Originator : Jordan)