Pinpointed AI Sommelier
Pinpointed AI Sommelier is a conversational wine & spirits expert for your WooCommerce store. Instead of forcing customers to click through filters and hundreds of bottles, it asks natural questions like: “What are you cooking?” “What’s your budget per bottle?” “Is this a gift? Who is it for?” Then it recommends wines and spirits from your live WooCommerce inventory and links directly to the product pages so customers can check out in a click. The result: more confident buyers, higher average order values, and fewer “I don’t know what to choose” drop-offs. Key features 💬 Floating AI chat widget Modern, mobile-friendly chat bubble that appears on your store and product pages. 🧠 Conversational sommelier Helps with food pairing, budget guidance, gift ideas and style preferences (light, fruity, full-bodied, etc.). 🃏 Visual product cards Recommendations display as rich cards with product image, name, description, price and a direct link — not just text. 🛒 Inventory-aware recommendations Only suggests products that exist in your live catalog, with direct links to product pages. 💬 Recent Customer Conversations (all plans) See the last 1–50 real Q&A pairs from your customers directly in the Analytics tab — no extra tools needed. 💸 Free plan to try it Built-in “Get Free Plan License” button in the settings. No manual account creation required. 📊 Analytics dashboard Conversation counts for all plans. Pro/Enterprise adds product click-through, conversion rates and revenue attribution. 🎨 Widget customization (Pro/Enterprise) Custom launcher icons, greeting messages, chat positioning, and brand colors to match your store. 📈 Flexible pricing plans Free, Starter ($29/mo), Pro ($99/mo), and Enterprise ($299/mo) with unlimited conversations. 🌍 Multi-currency & theme-friendly Reads your WooCommerce currency and works with any theme. Designed to avoid clashing with your site CSS. 🔒 Privacy-conscious by design Sends chat text, domain and basic store metadata – not customer names, emails or payment details. New in Version 4.0 Talking Points — add your own facts about grapes, regions, distilleries and more, shown to customers as a “Did you know?” note beside matching products (Pro and Enterprise). Quick-start suggestions in the chat — budget, food pairing, gift ideas and surprise me — so customers know what to ask. Conversations now survive page changes. A customer can click a product, come back, and pick up where they left off. New clear-chat button in the widget header. Budget-aware search. Asking for something “under 25” now filters your catalogue by price rather than guessing. The assistant now answers in the language of your store. Widget customisation is now available on the Starter plan. Improved The assistant now shows up to three recommendations instead of one. Better results for food pairings and region requests such as “French reds”, which previously returned nothing on many catalogues. The chat window is a fixed size and no longer grows and shrinks as the conversation goes on. Refreshed chat styling, and the widget now resists conflicting theme styles. Widget improvements now reach your storefront automatically, without waiting for a plugin update. Fixed Fixed an error that could stop the chat responding entirely. The assistant no longer says a product is unavailable when it is in stock. Prices now display correctly instead of showing HTML codes such as €. Products with no price set are excluded from recommendations rather than appearing as free. Set a price on any product you want recommended. The admin menu now opens on Analytics, and saving Customization stays on the Customization tab. Security and compliance Added direct file access protection. All admin output is now escaped at the point of display. Code updated to meet WordPress plugin review standards. New in Version 3.1.4 Recommendation accuracy: explicit country and wine-colour requests are enforced as hard catalog constraints. Signed product cards, safe DOM rendering, and full-body conversion signatures prevent stale, altered, or unsafe product data from reaching the storefront or analytics. New in Version 3.1.1 Security: private tenant-admin tokens now protect usage, analytics, and billing requests. New in Version 3.1 Analytics: unavailable products Customisation: widget customisation Added user analaytics – sales reports New in Version 3 Added user analaytics – sales reports New in Version 2.3 Minor cosmetic updates – Chat bubble with thinking dots Added languagess – AI now responds in English, French, German and Italian – Admin interface is now in English, French, German and Italian Visual Product Cards – Recommendations now display as rich cards with product image, price, short description and a direct “View product” link – Works for all plans — every customer sees beautiful, clickable results instead of plain text links – Images pulled directly from your WooCommerce product catalog Recent Customer Conversations (all plans) – See real Q&A pairs from your customers in the Analytics tab – Free plan: last 1 conversation. Starter: last 5. Pro: last 50. Enterprise: unlimited – Helps you understand what customers are asking and how the AI is responding Improved Analytics Dashboard – New overview section with stat tiles for conversation volume, product clicks (Pro+) and revenue (Enterprise) – Top Recommended Products table showing click counts per product – Revenue Attribution section for Enterprise users – All data fetched live — no mock/demo data New in Version 2.0 Tabbed Admin Interface – Clean, organized settings with dedicated tabs – Settings, Plan & Billing, Customization, and Analytics all in one place Real Analytics Dashboard (Pro/Enterprise) – Actual conversation counts (not demo data) – Top recommended products by click-through – Conversion tracking and revenue attribution – Peak engagement hours – CSV export for Enterprise users Advanced Customization (Pro/Enterprise) – Upload custom launcher icons (your logo instead of default corkscrew) – Customize greeting message (200 characters) – Choose widget position (bottom-left/right, top positions for Enterprise) – Brand color for chat header and messages – Enterprise: Custom widget title and hide branding option Enterprise Plan – Truly unlimited conversations (fair use: 5,000 messages/month for typical stores) – Store knowledge indexing (answers questions about your policies, delivery, etc.) – White-label options – Dedicated support – Custom integrations Improved Plan Display – Correctly shows “Unlimited” for Enterprise (no false limits) – Clear usage meters for Free/Starter/Pro – One-click Stripe checkout for upgrades How it works (high level) The plugin adds a small floating chat launcher to your storefront. When a shopper asks a question, the plugin securely calls the Pinpointed gateway (Cloudflare Worker). The gateway talks to your AI workflow (e.g. an n8n backend) plus your WooCommerce catalog. The customer sees a friendly, natural reply with clickable product links. You keep control of your products and pricing while offloading the “What should I buy?” conversations to the AI sommelier. External Services This plugin relies on an external service to function: Pinpointed AI Service (Gateway) – Service URL: Cloudflare Worker endpoint (e.g. pinpointed-gateway.ian-d13.workers.dev) as configured in the plugin settings. – Purpose: handles licensing, token authentication, AI conversation routing and plan usage tracking. – Data sent: chat messages, session ID, store domain, basic WooCommerce currency metadata and product search terms. – Data NOT sent by default: customer names, emails, payment details or WordPress login details. Airtable (Analytics – Pro/Enterprise only) – Purpose: stores conversation analytics, product click data, and conversion tracking. – Data sent: session IDs, product names, prices, timestamps, conversation counts. – Data NOT sent: customer personal information, payment details. – Access: Only accessible by your Pinpointed tenant ID. The chat widget JavaScript is also loaded from the configured gateway URL in order to render the floating chat interface. By activating the plugin, requesting a license, or upgrading your plan, you agree that the plugin may communicate with these external services to operate the AI sommelier functionality. You can deactivate or delete the plugin at any time to stop all external calls. For legal details, see the Pinpointed AI Sommelier Terms & Conditions on the Pinpointed site. Privacy Policy What data we collect: – Chat messages and questions (to provide AI recommendations) – Session IDs (random identifiers for conversation continuity) – Store domain and currency settings – Product search terms and recommendation clicks (Pro/Enterprise analytics) What we DON’T collect: – Customer names, email addresses, or contact information – Payment details or financial information – WordPress user accounts or passwords – Personal browsing history Data storage: – Recent conversations: Last 1–50 Q&A pairs stored securely per plan (all plans) – Analytics data (Pro/Enterprise): Product clicks and conversion data stored with tenant isolation – Custom icons: Stored in your WordPress uploads directory Your rights: – You can disable the plugin at any time – Enterprise users can request data export via CSV – Contact support@pinpointed.dev for data deletion requests GDPR Compliance: – No personal data collection without consent – Session IDs are anonymous and cannot identify individuals – Data processing agreements available for Enterprise customers
UpdraftPlus
The UpdraftPlus Backup & Migration Plugin is trusted by the WordPress community to backup, restore and migrate their WordPress websites. UpdraftPlus is actively installed on more than 3 million websites around the world. Backup with UpdraftPlus UpdraftPlus is the world’s highest ranking and most popular scheduled backup and migration plugin. Backup to your preferred storage location and restore in just three clicks. Backup to Dropbox, Google Drive, Amazon S3 (or compatible), Rackspace Cloud, FTP, DreamObjects, Openstack Swift or email. The paid version also allows you to backup to Microsoft OneDrive, Microsoft Azure, Google Cloud, Backblaze B2, SFTP, SCP, pCloud, WebDAV or UpdraftVault, our integrated storage option for UpdraftPlus. Backup manually or schedule to run every 2, 4, 8 or 12 hours, daily, weekly, monthly or fortnightly. Restore with UpdraftPlus Your WordPress website is vulnerable. Your site may get hacked. Something could go wrong with an update or your server could crash. You might need to reverse a change made or a mistake caused by human error. Whatever the reason, you can restore your WordPress website in just a few clicks with UpdraftPlus. Choose which components to restore (e.g. plugins, themes, database etc.), click again to restore, then click again to return to the main screen. Migrate with UpdraftPlus It’s easy to migrate your WordPress website to another web host, server or domain with this free version of UpdraftPlus. To migrate, simply download your database, plugins, themes etc. from the source site, then upload them into your destination site. When migrating, a built-in search-and-replace engine identifies old strings and replaces these to reflect the new location. UpdraftPlus saves you time and reduces the risk of broken links or missing files associated with manual migrations. Why UpdraftPlus? Writing a reliable backup and migration plugin that ‘just works’ consistently across millions of different WordPress deployments is hard. UpdraftPlus is relied upon to do exactly that. We’re trusted and actively deployed on more websites around the world than any other WordPress backup and migration plugin. UpdraftPlus: Backs up, migrates and restores Offers a huge number of remote storage locations Allows you to schedule backups, so you can ‘set and forget’ Is comprehensive and easy to use Is proven to work on over 3 million sites. UpdraftPlus Premium The free version of UpdraftPlus will back up and migrate your website perfectly well. However if you need more features and options you can purchase our Premium version. Backup and Migrate with UpdraftPlus Premium, and: Get automatic backups before updates. Restore the very latest version if a WordPress or plugin update breaks your site. Backup Incrementally. Changes are added to the master, saving server resources vs repeatedly backing up in full. Get more remote storage options including Microsoft OneDrive, SFTP, Microsoft Azure, WebDAV, Google Cloud, SCP, Backblaze and pCloud. Get 1GB of integrated storage with UpdraftVault for 99.999% reliability, redundancy and scalability. Get more control over how many backups are stored in a specified interval. Restore from other backup plugins including BackWPup, BackupWordPress, Simple Backups and more. Run backups at set times e.g. during periods of low traffic. Backup to more than one location for added protection. Get detailed reports. Includes cryptographic checksums so you can verify the integrity of the backup files and more. Get Premium migration. Migrating to the destination site is more direct and can be done from the source site. Get Multisite / multi-network compatibility. Backup non-WP files and databases e.g. tables belonging to your e-commerce store or customisations to WordPress core. Get database encryption. Manage your backups and migrations from the WP-CLI. Get Premium Support. Find out more on our comparison page. UpdraftPlus Premium is available for purchase here. Managing multiple websites? UpdraftCentral is a powerful remote control dashboard for WordPress that allows you to manage your backups, as well as updates, users, pages, posts, plugins and themes from one central location. Choose between: UpdraftCentral (free, self-hosted) UpdraftCentral Premium (paid-for, self-hosted) UpdraftCentral Cloud (paid-for, fully-hosted) Optimize your sites centrally by combining the power of WP-Optimize and UpdraftCentral or manage your backups centrally by combining the power of UpdraftPlus with UpdraftCentral. Need to create a temporary clone of your site? UpdraftClone makes it quick and easy to create a temporary sandbox for changes you want to try out. Simply select the versions of WordPress and PHP that you want, and we’ll do the rest. More about UpdraftClone The full suite of plugins from Team Updraft and friends UpdraftPlus. Backup, migrate and restore. Rated 5* on the plugin directory and trusted by more than 3 million WordPress website owner WP-Optimize. Clean the database, compress images and caching. Optimize your WordPress website. 5* user rating. 1 million + active installs. All-In-One Security (AIOS). Secure your WordPress website. Comprehensive, feature rich and easy to use. 5* user rating and 1 million + active installs. WP Overnight. Quality Extensions for your WooCommerce store. 5* rated invoicing, order and product management, customer management solutions and more. Easy Updates Manager. Take control of updates. Lots of features for free, and a Premium version with even more – over 300,000 users. Internal Link Juicer.Boost your SEO. Automate internal links within your WordPress website. Save time and rank higher in the search engines. For other useful, free plugins see our lead developer’s profile, here. Are you multilingual? Can you translate? Do you want to help people that speak your language to backup, migrate and restore their WordPress websites? The UpdraftPlus backup, migration and restoration plugin is ready and waiting. The translation process is easy, and web-based – please go here for instructions: https://updraftplus.com/translate/. Or, if you’re already an expert WordPress translator, just pick out the .pot file from the wp-content/plugins/updraftplus/languages/ directory – if you scan for translatable strings manually, then you need to get these functions: _x(), __(), _e(), _ex(), log_e(). Many thanks to our existing translators. License Copyright 2011-26 David Anderson This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 3 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Non-English translators are provided by volunteers, and wordpress.org does not give plugin developers control over their translations; thus relying on them is at your own risk; UpdraftPlus cannot guarantee that translations from the original English are accurate. We recognise and thank those mentioned at https://updraftplus.com/acknowledgements/ for code and/or libraries used and/or modified under the terms of their open source licences.
