Social Live Chat Helpdesk – MyAlice vs Ping Me On Slack

LIVE CHAT + SOCIALS TOGETHER The old way of using communication tools like Live Chat, WhatsApp, WhatsApp, Telegram, Line, Viber, Instagram, Facebook Messenger plus eCommerce was disjointed and siloed. MyAlice puts an end to silos and delivers a new way of turning you and your team into revenue champions. Integrate your WooCommerce store with MyAlice to build personalized customer experiences that boost your sales. Engage your customers with targeted WhatsApp campaigns and drive more revenue with our powerful automation features designed for eCommerce. MULTIPLE AGENTS IN 1 INBOX Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox. CHAT WIDGET Add a chat widget in a few simple steps to your online store. Add your own logo, text, and colors, and set up in a matter of minutes. CENTRALIZED INTERACTIONS AND SUPPORT ON THE GO No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize all your customer interactions under one dashboard. Use our iOS or Android mobile app that allows support from anywhere. CHATBOT FOR ALL SOCIAL CHANNELS Using MyAlice’s automation, create AI-powered chatbot that will automatically respond to your customers 24×7. For all social channels including WhatsApp. SCHEDULE OUTBOUND CAMPAIGNS Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in! AUTOMATE YOUR CUSTOMERS’ BUYING EXPERIENCE Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more WooCommerce triggers by creating business templates. CONVERT CUSTOMERS ON SOCIALS MyAlice integrates with your website and automatically pulls your entire catalog into WhatsApp. Bring your store to WhatsApp to make sales easier! TAKE AND UPDATE ORDERS When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice’s deep WooCommerce integration, you can now do it with a single click while chatting with your customer. TRACK REVENUE AND ROI Analyze the revenue of your WhatsApp messages, campaigns, and store automation. Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance. GET VERIFIED GREEN TICK MARK Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API. This is way more than your traditional live chat plugin. MyAlice expands on your social communication, boosts sales with automated campaigns, and engages customers at every stage of their journey. It helps you bring in immediate sales, generate leads with purchase intent, delight customers, and make them buy again and again and again! Easily migrate from Tidio, HubSpot, Tawk, Crisp, Reve Chat, Live Chat, Jivo Chat, Olark, Chatra, Wati, Zendesk, Freshdesk, Reamaze, Drift, Intercom, Helpscout, Zoho, and eDesk. We’ll assist you with migration. When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact. Get a demo or Sign-up to see it in action.

Ever needed to keep track of what’s happening on your website? No need to look further. It does a fantastic job of logging every single activity on your website to your preferred Slack channels. It is simple and fast! Get notified when a user creates, modifies or deletes a Post, Page or Image. Get notified when a user creates, or posts a Comment. Get notified when a user installs or activates, a Theme or Plugin. Get notified when a user creates, modifies or deletes a User. Get notified when a user logs in & out. ✔️ Features Our plugin comes with everything you need to help you send notifications to Slack. ✔️ Send notifications from WP website to Slack. ✔️ Customise messages. ✔️ Enable & disable notifications. ✔️ Plugin Options page. ✔️ Custom Hooks to help you customize plugin behaviour. ✔️ Available in mutiple langauges such as Arabic, Chinese, Hebrew, Hindi, Russian, German, Italian, Croatian, Spanish & French languages. ✨ Getting Started To get started, you would need to have an incoming webhook of your own. Head over to the URL below and follow the instructions to generate your webhook: https://api.slack.com/messaging/webhooks. If you have done this successfully, you should have something that looks like so: https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX Save these details into your “Ping Me On Slack” options page. You can also enable the Post options of your choice and save! Create a Post and save or publish it. You should now get Slack notifications directly. You can get a taste of how this works, by using the demo link. 🔌🎨 Plug and Play or Customize The Ping Me On Slack plugin is built to work right out of the box. Simply install, activate and start using. Want to add your personal touch? All of our documentation can be found here. You can override the plugin’s behaviour with custom logic of your own using hooks. Contribute If you’d like to contribute to the development of this plugin, you can find it on GitHub.