Social Live Chat Helpdesk – MyAlice for WordPress Plugin Directory
By Alice Labs
Social Live Chat Helpdesk – MyAlice is a WordPress app, with a 5.0 average rating from 40 reviews, as of July 10, 2026.
Social Live Chat Helpdesk – MyAlice is a WordPress Plugin Directory app by Alice Labs. With a rating of 5.0★ from 40 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Social Live Chat Helpdesk – MyAlice is a category-leading WordPress app with a limited review volume. It is listed in the live chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 40 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Alice Labs — established developer track record
Cons
- −Limited review base (40) — ratings can shift significantly with new feedback
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How Social Live Chat Helpdesk – MyAlice works
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LIVE CHAT + SOCIALS TOGETHER
The old way of using communication tools like Live Chat, WhatsApp, WhatsApp, Telegram, Line, Viber, Instagram, Facebook Messenger plus eCommerce was disjointed and siloed. MyAlice puts an end to silos and delivers a new way of turning you and your team into revenue champions.
Integrate your WooCommerce store with MyAlice to build personalized customer experiences that boost your sales. Engage your customers with targeted WhatsApp campaigns and drive more revenue with our powerful automation features designed for eCommerce.
MULTIPLE AGENTS IN 1 INBOX Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.
CHAT WIDGET Add a chat widget in a few simple steps to your online store. Add your own logo, text, and colors, and set up in a matter of minutes.
CENTRALIZED INTERACTIONS AND SUPPORT ON THE GO No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize all your customer interactions under one dashboard. Use our iOS or Android mobile app that allows support from anywhere.
CHATBOT FOR ALL SOCIAL CHANNELS Using MyAlice’s automation, create AI-powered chatbot that will automatically respond to your customers 24×7. For all social channels including WhatsApp.
SCHEDULE OUTBOUND CAMPAIGNS Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!
AUTOMATE YOUR CUSTOMERS’ BUYING EXPERIENCE Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more WooCommerce triggers by creating business templates.
CONVERT CUSTOMERS ON SOCIALS MyAlice integrates with your website and automatically pulls your entire catalog into WhatsApp. Bring your store to WhatsApp to make sales easier!
TAKE AND UPDATE ORDERS When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice’s deep WooCommerce integration, you can now do it with a single click while chatting with your customer.
TRACK REVENUE AND ROI Analyze the revenue of your WhatsApp messages, campaigns, and store automation. Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.
GET VERIFIED GREEN TICK MARK Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.
This is way more than your traditional live chat plugin. MyAlice expands on your social communication, boosts sales with automated campaigns, and engages customers at every stage of their journey. It helps you bring in immediate sales, generate leads with purchase intent, delight customers, and make them buy again and again and again!
Easily migrate from Tidio, HubSpot, Tawk, Crisp, Reve Chat, Live Chat, Jivo Chat, Olark, Chatra, Wati, Zendesk, Freshdesk, Reamaze, Drift, Intercom, Helpscout, Zoho, and eDesk. We’ll assist you with migration.
When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact. Get a demo or Sign-up to see it in action.
Category rankings
As of Jul 10, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Social Live Chat Helpdesk – MyAlice ranks for 5 keywords across WordPress Plugin Directory. Here are the top 3:
- Rank #197
- 2.chatbotRank #380
- Rank #556
Competitors & alternatives
Social Live Chat Helpdesk – MyAlicedoesn't have curated competitor matchups yet. Other tracked live chat apps on WordPress:
Where Social Live Chat Helpdesk – MyAlice stands in the live chat category
Social Live Chat Helpdesk – MyAlice ranks #0 of 385 apps in the live chat category, placing it in the top 1% of the listing.
Frequently asked questions
What is Social Live Chat Helpdesk – MyAlice?
Social Live Chat Helpdesk – MyAlice is an app for WordPress. It currently holds a 5.0-star rating from 40 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the live chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Alice Labs.
Who uses Social Live Chat Helpdesk – MyAlice?
Currently around 100 active stores have installed Social Live Chat Helpdesk – MyAlice. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the live chat category on WordPress.