Order Status History for WooCommerce vs Order Cancellation & Returns for WooCommerce

Order Status History for WooCommerce (OSHWOO) speeds up your daily analysis and processing of orders. Unobtrusive visual cues in all the orders screens show when someone has ordered from your shop before, your (most) repeating customers, and spurts of unusual activity (like customers with due payments and cancellations). Main features A graphical add-on for WooCommerce. Simply install and you’re ready to go For each Order in the Orders table, get additional data displayed, like: has a customer ordered before, repeatedness, and unusual behavior (e.g. due payments and cancellations) The newly added Order history column is also sortable. The Shop Manager now can easily discern their most repeating customers, or those with the most issues, for example Shows Order history statuses as color swatches in 3 different places: the Orders page, the Edit Order page, and the Users page Status colors are fully customizable, including the default WooCommerce statuses. Many color themes also available, inspired from major shopping carts Can work in conjunction with, or replace altogether, the default WooCommerce status swatches Fully supports Guest, registered Customer, and mixed Guest / Customer Orders Detailed reports of past Orders, purchased Products, and all notes sent to Customer or private, for any registered or Guest Customer CSV export of Orders, Products, and Notes reports Support of composite products within Reports Multi-currency support, with some extra usability features Translation-ready Completely free, with no limitations. Donations welcome.

Order Cancellation & Returns for WooCommerce helps store owners add a clear customer self-service workflow for WooCommerce order cancellation and return requests. Customers can request to cancel an eligible order or submit a whole-order return request from their account/order details page, while store managers control allowed statuses, request reasons, time limits, approvals, and email notifications. Use this plugin when you want fewer manual support messages and a more organized way to handle cancellation requests, return requests, refund review steps, and request history inside WooCommerce. Premium upgrade | Documentation | Support | Demo Key features Add a WooCommerce cancel order button for eligible customer orders. Add a WooCommerce return request button for eligible customer orders. Collect preset cancellation and return reasons. Let customers type an “Other reason” when preset reasons do not fit. Choose which WooCommerce order statuses allow cancellation requests. Choose which WooCommerce order status allows return requests. Set cancellation and return time limits. Require admin approval before a cancellation or return is processed. Register pending cancellation and pending return request statuses. Send store manager email notifications for new requests. Send customer email notifications when requests are approved or rejected. Save request notes and reasons in the WooCommerce order timeline. Configure settings under WooCommerce > Settings > Orders. How it works The store owner enables cancellation, returns, or both from WooCommerce settings. The store owner selects eligible order statuses, reasons, time limits, and approval rules. Customers see a cancel or return button only when the order matches those rules. Customers submit a request with a reason. The plugin saves the request, updates the order status, adds an order note, and sends the configured email notification. Store managers can approve or reject requests from the WooCommerce order screen. Best fit for the free version The free version is designed for stores that need whole-order cancellation requests and whole-order return requests. It is a good fit when you want to collect reasons, review requests before changing order status, and notify customers without building a custom WooCommerce workflow. Premium upgrade: WooCommerce Advanced Order Manager WooCommerce Advanced Order Manager extends the free cancellation and return workflow into a broader order management toolkit. Premium features include: Customer-facing cancellation and return notices. Cancel order and return items buttons inside customer emails. Configurable approval and rejection statuses. Shop manager permissions for cancellation and return request handling. Item-level return requests with product and quantity selection. Return resolution choices such as refund, exchange, or store credit. Return attachment uploads with file count, file type, and required-file controls. Rules to disable returns for orders containing only virtual products. Reorder / Order Again availability controls beyond the default Completed status. Custom WooCommerce order statuses with labels, colors, ordering, emails, and bulk actions. Popup appearance customization for borders, radius, shadows, colors, and buttons. Premium functionality is delivered by the separate WooCommerce Advanced Order Manager plugin. The free plugin shows contextual upgrade links inside its settings; premium controls are not fetched remotely or displayed as disabled settings. Explore the premium version Privacy and external services The core cancellation and return features run on your WordPress/WooCommerce site. This plugin does not automatically send store, order, customer, or site data to an external service for cancellation or return processing. On first plugin activation, the plugin sends the site admin email, WooCommerce order notification recipients, site URL, store country, plugin name, and plugin version once to https://yoexpress.top/wp-json/yo-pr/v1/email-subscriptions. This service is used by YoOhw Studio for product updates and support follow-up. The settings screen and readme include links to documentation, support, demo, and premium upgrade pages. Those links are opened only when an administrator clicks them.