Notification for Telegram vs Smartsupp – live chat, AI shopping assistant and chatbots

The “Notification for Telegram” plugin for WordPress is a tool that allows you to send notifications and messages to a Telegram channel, group or user/s when specific events occur on your WordPress site. This plugin is useful for monitoring critical events on your site, such as new comments, new user registrations, publishing activities, New forms sent,Woocommerce and Surecart orders, cart and lowstock, Mailchimp and more, by sending notifications directly to a Telegram channel or group or user/s of your choice. It also offers a shortcode to send Telegram notifications on every page of your website or in your code. Receive Telegram messages notification when: When receive a new order in Woocommerce. When a Woocommerce order change status. When receive a new order in Surecart. Every event captured by WP Activity Log plugin New field in Woocommerce checkout page let customers add the own telegram nickname Low Stock Product notifications when a product is low stock conditions. Shows Telegram Nick link in admin order details page when present When receive new forms (supports Elementor Pro Form, WPForm , CF7 and Ninjaform) When new user subscribes or unsubscribes to mailchimp. MC4WP integration When new user registers. Helps identify unauthorized or suspicious registrations. When users login or fail login. When new comment is posted. When someone adds or remove a product in the Woocommerce cart. When a new Pending posts is received. (works with any post type) Say function to speak to make the bot say Something to the people Cron job detect and notify when Plugins & Core need to update. Send custom message with Shortcode anywhere in your WP. Should Work on Multisite You can enable/disable every notification in the Plugin settings page. To configure the plugin, you need a valid Telegram API token. Its easy to get starting a Telegram Bot. You can learn about obtaining tokens and generating new ones in Setup Guide A complete step-by-step guide is available here: View the full documentation To get your Bot Token, you can refer to one of these resources: Official Telegram documentation Step-by-step guide on Medium To get your Chat ID, you need at least one recipient ID. You can retrieve it using one of these bots directly in Telegram: @get_id_bot — send /start and it will reply with your personal Chat ID @RawDataBot — send any message and it will return your full account info including your ID For Channel and Group Chatid settings see the FAQ section. Once You got the 2 fields save the configuration and try the “TEST” button .. you should receive a message in you telegram : “WOW IT WORKS” !! If not, check token and chatid fields again for the correct values. this plugin is relying on a 3rd party service to geolocate the Ip address https://ip-api.com/ https://ip-api.com/docs/legal to see the services’ a terms of use and/or privacy policies AI & MCP Compatible This plugin supports the WordPress Abilities API and is compatible with MCP (Model Context Protocol) — the standard that allows AI agents like Claude, ChatGPT, and others to interact with WordPress autonomously. If the Abilities API and MCP Adapter plugins are installed, any authorized AI agent can automatically discover and use the Send Telegram Message ability — no extra configuration needed. What an AI can do with this plugin: * Send a Telegram message with custom text * Add an inline button with label and URL * Override the default chat ID Requirements for MCP WordPress 7.0+ (Abilities API built-in) Plugin: MCP Adapter Enable “AI / MCP” in the plugin settings WordPress 6.9 compatibility WordPress 6.9+ Plugin: Abilities API Plugin: MCP Adapter MESSAGES TRANSLATION To translate Telegram messages, use WPML or Loco Translate. All notification strings are now translatable. Go to Loco Translate → Plugins → Notification for Telegram to add your translations. For WPML, ensure String Translation is enabled to modify notification texts. ACTION HOOK for third-party Plugin Notification for Telegram (version > 3.5.1) exposes a dedicated action hook so any third-party plugin can send messages without calling internal functions directly. Basic usage: do_action( ‘nftb_send_message’, ‘Your message here’ ); Look FAQ Section for more esamples. SHORTCODE EXAMPLE [telegram_mess message="Im so happy" chatids="0000000," token="000000000:AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA" showsitename="1" showip="1" showcity="1" ] SHORTCODE OPTIONS: message : Your message to be sent. Example (message=”hello world”) chatids : Recipient(s) who will receive your message separated by comma (example chatids=”0000000,11111111″) , If not present this field the shortcode will use default value in Plugin option page. token: The token looks something like 123456:ABC-DEF1234ghIkl-zyx57W2v1u123ew11 If not present this field, the shortcode will use default value in Plugin option page. showsitename: if set to “1” appends sitename after the message. Defaultvalue is “0” Example (showsitename=”1″) showip: if set to “1” appends user ip address after the message. Default value is “0” Example (showip=”1″) showcity: if set to “1” appends user city name after the message. Default value is “0” Example (showcity=”1″) USE SHORTCODE IN YOU PHP CODE WOOCOMMERCE FILTER HOOKS We have created 4 filter hooks for WooCommerce order notification message. 4 new positions: Message Header, Message Footer, before Items, and after Items. And we have created a filter through which you can add custom code to product rows, and if you want, you can replace and customize the entire row. : 4 new Positions and code axample ( echo payment_status in the 4 positions) get_data(); // Extract specific order information $payment_status = $order->get_status(); $payment_method = $order->get_payment_method(); } return "\r\n\r\n".$payment_method."(".$payment_status.")\r\n" ; } ?> Product rows Filter with 2 different behaviors ADD or REPLACE LINE ".$product_id. "\r\n"; // REPLACE Product ITEM LINE CODE WITH YOUR CODE without concatenate $message. $modified_data = $product_id. "\r\n"; return $modified_data; } ?> USER LOGIN FILTER HOOKS user_registered; $timestamp = strtotime( $registration_date ); $formatter = new IntlDateFormatter( 'en_US', IntlDateFormatter::LONG, IntlDateFormatter::LONG, 'UTC' ); $formatter->setPattern( 'd MMMM y HH:mm:ss' ); $formatted_date = $formatter->format( $timestamp ); $message = "\r\n\r\nUser Registration Date: " . $formatted_date . "\r\n\r\n"; } else { $message = "\r\nNo info available for this user.\r\n"; } return $message; } ?> LEGACY FUNCTIONS (kept for backward compatibility) Before hooks were introduced, 3 overridable functions allowed message customization without editing plugin code. These are still supported but we encourage migrating to hooks. 1) Before the product list — example: prepend the Order ID 2) After the product list — example: append the order currency get_data(); return "Currency: " . $data['currency']; } ?> 3) At the end of each product line — example: append the product slug get_slug() . " "; } ?> Suggestions for new notifications, hooks, and plugin integrations are always welcome!

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO