Missive Live Chat for WordPress vs WP Click to Chat –

In today’s fast-paced world, customers expect fast, reliable service. With so much competition out there, failing to do so can result in decreased brand loyalty. In the online world, live chat is often the most effective channel of communication. According to eConsultancy: Live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone. Missive Chat is the perfect way to interact with visitors and users from your website without creating additional silos of communication. Key Features Backed by Twilio Chat – Pay as you go Missive Chat works on top of Twilio’s Programmable Chat. To use Missive Chat, you first need to sign up for a Twilio account. The significant advantage of using your own Twilio account is you only pay for your metered usage. With less than 200 active chats per month, it is free. For each additional one, you pay a low fee. One-to-many One chat can be handled by one or many support employees, either simultaneously or at different times. Let’s say, for example, a customer wants to know why she hasn’t received a product she ordered through your website. A support employee takes the chat, but things turn sideways, and now the customer wants a refund. Instead of telling the customer that he will pass the request to the appropriate team, he @mentions the Finance team, they immediately get access to the chat and refund the customer. The customer leaves happy with the swift response. Fits your branding The chat widget is highly customizable. The chat’s floating button will live in harmony with your website’s look and feel. Se habla español, or any other language Is your website not in English? No problem, you can change (or translate) the text of the widget to anything you want. Schedules With Missive Chat, you can have an online / offline status based on your team’s presence in Missive or via a pre-defined schedule. You will never let a customer guessing whether you’re there to respond or not. File exchange Both you and the user can easily attach images, PDFs, and other files in the chat. A screenshot is worth a thousand words 😉 Privacy Policy Users privacy is very important to us and we make extra effort to not collect data about the users to the maximum extend possible. Privacy Policy

The NinjaTeam Click to Chat plugin supports multiple chat apps and messaging platforms, making communication easier for your customers. With this WP Support All-in-One Floating Widget Plugin, you can create a click-to-chat button that appears in the corner of your website. When clicked or tapped, this button expands to display a selection of chat apps so your customers can choose their preferred method of communication. It works great on both desktop and mobile devices. 100% FREE! ➡️ QUICK DEMO Key Features Drag & Drop Interface: Organize apps by dragging and dropping them. Custom Links/Apps: Add personalized icons or links to social or chat platforms of your choice. Flexible Display Options: Choose to display the widget on the right or left corner of your site. Customizable Design: Quickly modify padding, effects, and colors to match your site’s branding. Language Options: Supports English, German, Spanish, Italian, French, Japanese, and more. RTL Compatibility: Perfect for languages like Hebrew, Arabic, Persian, and Kurdish. ⚡️ Communication Channels This plugin provides a multitude of options for your customers to get in touch: Email Phone WhatsApp Instagram Facebook Messenger Facebook page Facebook group Telegram account & Telegram channel Skype Line Viber Snapchat WeChat KakaoTalk Zalo Extra phone number Custom links Link to Google Maps shop location, address, Google Business Profile, etc. Link to review platforms like Tripadvisor, Yelp, Amazon, Lieferando , and more! 🔑 HOW IT WORKS After activating the plugin, you don’t need to fill in any license. Just go to Click to Chat menu, choose the apps you want to show. For each app/platform, you need to enter the URL or username accordingly. In the Display tab, you can show the floating button on all WordPress pages or your selected pages. You can tweak the design or use your custom icon to make the button stand out or fit with your theme color profiles. It allows your visitors to start a conversation quickly and assists your customer relationship management (CRM): Live chat: Helps customers chat with support agents in real-time, enabling them to get quick responses to their queries. Ticketing system: Allows customers to submit support tickets, which are then assigned to support agents who can work on them and provide timely responses. Contact forms: Provides a simple way for customers to get in touch through the app they are using. Social media integration: Collect your leads on various social media platforms. 🏅 TYPICAL USE CASES Floating contact button for brands, ecommerce sites, online stores Help chat button for schools, courses, e-learning centers Connect button for forums, communities, dating sites Floating action button for market research companies, non-profit organizations Call-to-action for marketing and other promotion campaigns 🎏 COMPATIBILITY The WP Support All-in-One Floating Widget offers seamless compatibility with all WordPress page builders, WooCommerce themes, e-commerce plugins, and caching solutions. ♥️ Enjoy this plugin? Think we’re awesome? Rate us and let the world know! Meet Bookster: Your customer service co-pilot. Creating an online booking form, scheduling appointments directly on your WordPress site, and gaining insights for maximum growth. 🚀