Missive Live Chat for WordPress is a WordPress Plugin Directory app by missiveapp.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Missive Live Chat for WordPress is a newly-listed WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by missiveapp — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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How Missive Live Chat for WordPress works
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In today’s fast-paced world, customers expect fast, reliable service. With so much competition out there, failing to do so can result in decreased brand loyalty.
In the online world, live chat is often the most effective channel of communication. According to eConsultancy:
Live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone.
Missive Chat is the perfect way to interact with visitors and users from your website without creating additional silos of communication.
Key Features
Backed by Twilio Chat – Pay as you go Missive Chat works on top of Twilio’s Programmable Chat. To use Missive Chat, you first need to sign up for a Twilio account. The significant advantage of using your own Twilio account is you only pay for your metered usage. With less than 200 active chats per month, it is free. For each additional one, you pay a low fee.
One-to-many One chat can be handled by one or many support employees, either simultaneously or at different times. Let’s say, for example, a customer wants to know why she hasn’t received a product she ordered through your website. A support employee takes the chat, but things turn sideways, and now the customer wants a refund. Instead of telling the customer that he will pass the request to the appropriate team, he @mentions the Finance team, they immediately get access to the chat and refund the customer. The customer leaves happy with the swift response.
Fits your branding The chat widget is highly customizable. The chat’s floating button will live in harmony with your website’s look and feel.
Se habla español, or any other language Is your website not in English? No problem, you can change (or translate) the text of the widget to anything you want.
Schedules With Missive Chat, you can have an online / offline status based on your team’s presence in Missive or via a pre-defined schedule. You will never let a customer guessing whether you’re there to respond or not.
File exchange Both you and the user can easily attach images, PDFs, and other files in the chat. A screenshot is worth a thousand words 😉
Privacy Policy Users privacy is very important to us and we make extra effort to not collect data about the users to the maximum extend possible.
Privacy Policy
Keyword rankings
Missive Live Chat for WordPress ranks for 1 keywords across WordPress Plugin Directory. Here are the top 1:
- 1.chat botRank #553
Competitors & alternatives
AppRanks tracks competitor sets per category. For Missive Live Chat for WordPress, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Missive Live Chat for WordPress?
Missive Live Chat for WordPress is an app for WordPress. It is published on WordPress Plugin Directory and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by missiveapp.