Missive Live Chat for WordPress vs Simple Ajax Chat – Add a Fast, Secure Chat Box

In today’s fast-paced world, customers expect fast, reliable service. With so much competition out there, failing to do so can result in decreased brand loyalty. In the online world, live chat is often the most effective channel of communication. According to eConsultancy: Live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone. Missive Chat is the perfect way to interact with visitors and users from your website without creating additional silos of communication. Key Features Backed by Twilio Chat – Pay as you go Missive Chat works on top of Twilio’s Programmable Chat. To use Missive Chat, you first need to sign up for a Twilio account. The significant advantage of using your own Twilio account is you only pay for your metered usage. With less than 200 active chats per month, it is free. For each additional one, you pay a low fee. One-to-many One chat can be handled by one or many support employees, either simultaneously or at different times. Let’s say, for example, a customer wants to know why she hasn’t received a product she ordered through your website. A support employee takes the chat, but things turn sideways, and now the customer wants a refund. Instead of telling the customer that he will pass the request to the appropriate team, he @mentions the Finance team, they immediately get access to the chat and refund the customer. The customer leaves happy with the swift response. Fits your branding The chat widget is highly customizable. The chat’s floating button will live in harmony with your website’s look and feel. Se habla español, or any other language Is your website not in English? No problem, you can change (or translate) the text of the widget to anything you want. Schedules With Missive Chat, you can have an online / offline status based on your team’s presence in Missive or via a pre-defined schedule. You will never let a customer guessing whether you’re there to respond or not. File exchange Both you and the user can easily attach images, PDFs, and other files in the chat. A screenshot is worth a thousand words 😉 Privacy Policy Users privacy is very important to us and we make extra effort to not collect data about the users to the maximum extend possible. Privacy Policy

⭐ Lightweight and fast, persistent chat solution! ⭐ Fully self-hosted: No 3rd-party account required 🙂 Simple Ajax Chat makes it easy for your visitors to chat with each other on your website. Simply add a shortcode to any post or page and done! Instant chat forum anywhere. The chat form is fully customizable with many options, so you can create the perfect chat box for your visitors. 👉 Check out a Live Demo of Simple Ajax Chat at WP-Mix » 👉 Pro version supports unlimited chat forms! Simple Ajax Chat is fully self-hosted with NO 3rd-party service required. Many (if not all) of the other free chat plugins require registration and monthly service from a 3rd-party provider. With Simple Ajax Chat, there is no 3rd-party: WordPress is all that’s required. Own your chats! Difference between SAC free and SAC Pro The main difference between SAC free and SAC Pro? Easy: SAC free supports 1 chat form SAC Pro supports unlimited chat forms Pro can do everything free can do and SO much more. Customize each chat form with unique features. SAC Pro is an all new plugin written with smarter, faster code and all the latest techniques. Get SAC Pro » SAC Features The simplest possible persistent chat Fully self-hosted: No 3rd-party account required Ajax goodness loads new chats without page refresh Smart chat processing optimizes for performance Works with all browsers (Chrome, Firefox, Safari, etc.) Works with all mobile devices (iPhone, Android, etc.) Display easily via shortcode or template tag Display chat box in multiple locations Regularly updated & “future proof” Supports custom CSS styles Strong anti-spam security Clean HTML markup More Features Plug-&-play: no configuration required Built-in control panel to edit and delete chats Define your own list of banned words and phrases Display chat messages in ascending or descending order Display custom content before/after the chat form Option to play sound alert for chat messages Option to restrict chat to logged-in users Option to restore default plugin settings Option to enable browser notifications Export all chat messages via CSV file Supports emoticons and emojis 🙂 Customize Everything Limit maximum number of chat messages Limit maximum length of each chat message Advanced customization via filter hooks Option to use textarea for larger input field Option to use logged-in username as the chat name Option to enable/disable URL field for chat names Load JavaScript only when chat box is displayed Customize the update interval for Ajax requests Customize the fade-in colors for new chats Customize the fade-duration for new chats Plus much more! 👉 That’s a LOT of features, but the Pro version has WAY more. Compare features (free vs. pro) » Exclusive Pro Features Enable Google reCaptcha (invisible) for all chat forms Choose from six form styles, or use custom styles Advanced chat management tools and user statistics Mute any user so they are not allowed to chat Ban any non-admin users from any chat session Enable customizable emoji picker for any chat form Display user avatars next to chat messages Display the user role next to chat messages Define your own Bang (!bang) shortcuts Email notifications for new chat messages Limit number of users for any chat form Create private chat boxes between users Banned phrases in text messages and user names Fine-grain control over allowed chat content Built with vanilla JavaScript (jQuery not required) Optionally display inline images in chat messages Automatically clear chat messages and send email alert Display a “current online users” widget for any form Displays a max-character counter for messages Display a role-based chat box on the WP Dashboard Choose from six sound alerts for new chat messages Option to include your own CSS and JavaScript 👉 Learn more and get SAC Pro » Privacy This plugin collects voluntary user chat data (i.e., Name, Chat Message, and optional URL field). It also gives the administrator the option to collect or not collect user IP information. Aside from those two things, this plugin does not collect or store any user data. This plugin uses a few cookies for the chat functionality. It does not connect to any third-party locations. Minimal impact on privacy. Translations This plugin supports translation into any language » Developer Simple Ajax Chat is developed and maintained by Jeff Starr, 15-year WordPress developer and book author. Support development I develop and maintain this free plugin with love for the WordPress community. To show support, you can make a donation or purchase one of my books: The Tao of WordPress Digging into WordPress .htaccess made easy WordPress Themes In Depth Wizard’s SQL Recipes for WordPress And/or purchase one of my premium WordPress plugins: BBQ Pro – Blazing fast WordPress firewall Blackhole Pro – Automatically block bad bots Banhammer Pro – Monitor traffic and ban the bad guys GA Google Analytics Pro – Connect WordPress to Google Analytics Head Meta Pro – Ultimate Meta Tags for WordPress REST Pro Tools – Awesome tools for managing the WP REST API Simple Ajax Chat Pro – Unlimited chat rooms USP Pro – Unlimited front-end forms Links, tweets and likes also appreciated. Thank you! 🙂