AI Chat App – Live Agent Handover, Help Docs, vs melibo Chatbot

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

Looking for a simple chatbot builder to build your own AI chatbot with a modern design? melibo provides you with a GDPR compliant chatbot builder and additional features for your customer support. melibo is an intuitive AI tool for your customer support. For melibo’s no-code platform you don’t need any prior knowledge or coding skills!. In Addition to our chatbot builder we offer you, an intelligent ticket center, a live chat, a custom insights section and our chatbot styler. Our all-in-one solution will take your support to the next level. Interested? Learn more about our Features. Try our platform 30 days for free. The trial period is completely free and does not require any payment methods. Pricing plans. 100 % transparent. Privacy compliant. Test our platform for free without any obligation. You want to test all features first and see for yourself? Then get our 30-day free trial and try it out today. Learn more about the Free-Trial here. What do I get exactly when I install melibo? 1. Chatbot builder that allows you to build your chatbot without any coding Build your FAQs in a few minutes and provide permanent relief for your support. Profit from our Chat Flows and lead complex dialogs with your customers. Design the chat window freely according to your wishes and adapt it to your CI. The chat window is 100% responsive and adapts to all popular devices (smartphones, tablets and desktops). The Insights section shows all chats well organized, by using graphs and statistics. 2. Fast and secure chatbot solution that is there for your customers 24/7. Use our templates to get started right away. From product information, ordering & shipping, small talk, payments to company questions, it’s all there. You can find all templates in our library on the platform. Add new chats to your chatbot with two clicks. 3. Quality chatbots. More leads and a better customer experience through quality. The Bot-Gym shows you all conversations of your customers. Get to know the questions of your customers and which questions your chatbot did not understand. Through the Bot-Gym you can teach your chatbot new questions in a playful way and make your chatbot smarter. In the Bot-Gym we also give you recommendations which questions should be added to which existing chat. 4. Human handover if the chatbot can’t answer the question. The chatbot doesn’t understand a question or human help is needed? With melibo a handover to a human employee is quick and simple. Use melibo’s intelligent Ticket Center to communicate with your customer via email. The Chatbot saves the entire chat history, so your customers don’t have to repeat their request multiple times and your support staff can continue with the conversation. For an even faster communication, we offer you a live chat. The most important features in a nutshell: Benefits of chatbots for your business Reduce bounce rate on your website, by providing targeted information. Automated responses to simple and repeating customer inquiries. Gain back time for things that really matter. Respond to customer inquiries 24/7 without manual effort. Individual chat window for a better user experience. Improved conversion rates by handing over to a human agent. Never used a chatbot before? Then check out our blog article! Testtemonials Our customers trust an always evolving solution. A great addition to our customer support. We often get similar customer inquiries. Since the chatbot is online we have been able to answer many of them in an automated way. PrepmyMeal Intuitive chatbot builder. The melibo platform is easy to use and I was able to build my own chatbot in a very short time. A great solution for our support. Vetain Modern design – simple to implement. The design of the chatbot is excellent and was easy to completely adapt to our corporate identity. Fruitful Office Languages Our editorial system is currently only available in German. Nevertheless, we offer translation services to make the chatbot available in other languages as well. We are offering the following language translations: – German – English – French – Spanish You need help? Then have a look at the following sites! Knowledge Base Blog Articles Terms of use, privacy policy and information about 3rd party software. We act strictly according to the GDPR and the European data protection guidelines. – Our Privacy Policy of the melibo platform. – Our General Terms of Use and Contract of the melibo platform. You can find out more information about melibo here