MaxSellora – AI Chat That Converts Visitors to Buyers vs Ochatbot – AI Chatbot for eCommerce & Support

Right now, most visitors are leaving your store without buying. Not because they don’t want your products — but because they couldn’t find the right one fast enough, or no one was there to answer the one question standing between them and checkout. Every one of those visitors is a sale you already paid to acquire. MaxSellora makes sure you stop losing them. A smart AI assistant appears at the right moment, answers instantly, recommends the perfect product, and walks your visitor straight to checkout — exactly like your best salesperson would. Except MaxSellora works 24/7, replies in your customer’s own language, by text or voice, and never has a bad day. 💬 “It’s like having a sales rep on every product page at once — for free.” It took real engineering to make that feel effortless: live WooCommerce catalog reading, 99+ language voice recognition, real-time stock and order lookups, and human-handoff that never drops a conversation. You get all of it behind a single switch. The stores already using MaxSellora report: → Support emails dropping from 23/day to 2–3/day → Response time going from 4+ hours to 1.4 seconds → Zero missed conversations — including weekends and overnight 👉 One thing to do next: click Activate Free Plan. No credit card. No setup. 🆓 Start free. The gift is real, not a trial trap. Activate the Free plan with one click and get 10 AI-powered messages to try the assistant on your own store — or skip AI entirely and run MaxSellora as a free live-chat platform for as long as you like. Turn on Operators-only mode (Settings → Features) and every chat goes straight to your team with no AI message quota and no paid subscription required, ever. You still keep the full professional operator toolkit: live inbox, Telegram & Slack bots, email alerts, read receipts, multi-language widget — all free. When you’re ready for AI, leave Operators-only off or upgrade for higher message limits. You decide how much automation your store needs. 🚀 One-click setup. Zero configuration. Install → Connect → Done. MaxSellora reads your WooCommerce catalog automatically — no manual setup, no complicated settings, no developer needed. Most stores are live in under 3 minutes. 🧠 Sells like a human. Scales like a machine. Understands natural language — customers type like they talk Recommends products based on what the customer actually needs Compares items side by side on request Checks real-time stock availability Tracks order status and shipping instantly Adds products to cart directly from the chat Answers about the product the customer is currently viewing — without them having to name it 💡 What changes when you add MaxSellora to your store ✅ Recover sales that would otherwise be lost — AI answers buying questions instantly, 24/7, even at 2:00 AM on weekends ✅ Reduce repetitive support requests by up to 80% — let AI handle the common questions so your team can focus on customers who really need human help ✅ Increase average order value automatically — intelligent upsell and cross-sell recommendations built into every conversation ✅ Keep shoppers engaged before they leave — answer questions at the right moment to reduce abandoned visits and missed opportunities ✅ Let customers talk instead of type — voice chat lets shoppers ask questions naturally and hear spoken answers, completely hands-free ✅ Free unlimited human live chat — switch to Operators-only mode and route every conversation directly to your team, with no AI credits required ✅ Automatically switch between AI and human support — schedule Operators-only mode for business hours, evenings, weekends, or any custom timetable ✅ Instant human takeover — transfer any conversation from AI to a live operator with a single click, without interrupting the customer ✅ Start chatting immediately — optionally remove the name and email form so visitors can ask their first question without extra steps ✅ Reply from Telegram — answer customers, receive notifications, and manage conversations without opening your dashboard ✅ Reply from Slack — manage the same live inbox and receive instant notifications directly inside Slack ✅ Matches your store automatically — choose between elegant Glass or Classic styles that blend naturally with your website ✅ Perfect on every device — responsive fullscreen experience on mobile with smooth scrolling and zero layout issues ✅ Privacy-friendly by design — GDPR-ready with an automatic privacy policy snippet and no visitor data stored inside WordPress 🤖 What your customers can ask — and get a real answer to Customers can ask things like: “Which product is best for beginners?” “What’s the difference between these two products?” “Is this item in stock?” “Where is my order?” “Can you recommend something cheaper?” MaxSellora reads your live WooCommerce catalog to give accurate, specific answers — not generic chatbot responses that send customers back to Google. 🌍 Multi-language, out of the box MaxSellora detects the language your visitor writes or speaks and replies in that same language — French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed “four language” limit on AI answers. AI chat — auto-detects each message and responds in the customer’s language (typed or voice) Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor’s language) 🎙️ Voice Chat — let customers talk, not type Some shoppers would rather speak than type — especially on mobile. With AI Voice Chat, your customer just taps the microphone, asks out loud, and MaxSellora listens, understands, and answers back in a warm, natural voice. It’s the closest thing to a real conversation with your best salesperson. 🎤 Tap-to-talk microphone built right into the chat widget — no app needed 🗣️ Speech-to-text powered by OpenAI Whisper — 99+ languages auto-detected, no setup 🔊 Lifelike spoken replies (OpenAI text-to-speech) ▶️ A real audio player on every voice message — play, pause, and scrub back and forth 📱 Hands-free and accessibility-friendly, perfect for mobile shoppers 📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen), with a prominent minimize control to return to the store 🎚️ One simple toggle: WooCommerce → MaxSellora → Settings → Voice Chat Voice chat is off by default — flip the switch whenever you’re ready to give your store a voice. 👥 Operators-only mode — full human support, zero cost Sometimes you want every conversation handled by your team — no AI at all. With Operators-only mode, new chats skip the AI from the first message and go straight to your human operators. 🚫 AI never replies while this mode is on 👤 Every new chat starts in the operator queue immediately 🔒 Customers cannot switch back to AI from the widget 🎙️ Voice chat is disabled automatically in this mode ⏰ Schedule it — set a From/To time window (e.g. 22:00–08:00) and it switches on and off automatically using your site’s timezone. Overnight windows supported. ⚙️ One toggle: WooCommerce → MaxSellora → Settings → Features 🔄 Stays in sync between your WordPress admin and MaxSellora dashboard Free, forever: No paid plan needed. Enable Operators-only mode on the free account and your store gets a professional live-chat widget plus the full operator toolkit — dashboard inbox, Telegram Mini App, Slack, notifications, read receipts, and handoff controls — without consuming AI credits or paying a subscription. 🎨 Widget Appearance Make the chat feel like part of your store, not a bolt-on: Classic (solid) or Glass (transparent) panel style — frosted, modern look Adjustable transparency — slider from 5% to 60% for the glass effect Custom launcher icon — replace the default bubble with your own image Custom AI header icon — shown at the top of the chat during AI conversations (not while a human operator is answering) Custom header title — replace the default “MaxSellora” text next to the header icon Font source — Google Font (Inter) or your site’s theme font Font size — scale 80–130% to match your typography Panel size (desktop) — scale 70–120% width and height Teaser message — up to 72 characters above the closed bubble, in Card, Mini chat box, or Speech bubble style, with a dismiss button Widget position — bottom-left or bottom-right Widget color — match your brand Plans & Pricing Paid plans — Higher or unlimited AI message quotas for stores that want AI answering customers at volume. Manage from your dashboard at https://woocommerce.chatbot.shop-aiplugin.com. Free plan — 10 AI-powered messages included (lifetime total), or unlimited human-only live chat when Operators-only mode is enabled (AI off). No paid upgrade required for operator-only use. Demo mode — For testing only. Runs in mock mode on your server; no data is sent to the API and no real AI is involved. Most stores start on the Free plan, try the AI on real visitors, then move up only when the sales it brings in justify a paid quota. Human Operator Support (all plans — free with Operators-only mode) Operators can start a chat with any customer at any time, or customers can request a human at any point. When an AI plan limit is reached, the chat is handed off automatically — no customer is ever left without support. With Operators-only mode enabled from day one, you run a complete live-support setup on the free plan: storefront chat widget, operator inbox, Telegram bot & Mini App, Slack integration, and new-chat email alerts — without using AI or buying a paid subscription. Manage operators, roles, and live conversations from your MaxSellora dashboard at https://woocommerce.chatbot.shop-aiplugin.com. Telegram operator bot Connect your team to the official MaxSellora Telegram bot (@MaxSellorabot) so operators can work without keeping the dashboard open: Instant alerts when a shopper starts a new chat or requests a human View the same conversation list and message history as the web inbox Reply to customers directly from Telegram Take over a chat from AI or hand it back to AI with inline actions Link each operator’s Telegram user ID in Operators (dashboard) Slack operator bot If your store runs on Slack, operators can use the same live-chat workflow there: Notifications for new chats and human-handoff requests Browse and open customer conversations from Slack Send operator replies without leaving Slack Link each operator’s Slack member ID in Operators (dashboard) Telegram and Slack are optional — the web dashboard inbox always works. Configure operator IDs and notification preferences per team member in the MaxSellora panel. Requirements WordPress 6.0 or higher WooCommerce 8.0 or higher PHP 8.0 or higher Ready in one click: install, then Activate Free Plan. Your store starts selling for itself today. External Services This plugin sends data to one external API endpoint. Endpoint: https://woocommerce.chatbot.shop-aiplugin.com Data sent: * Chat message text * Session identifier (stored in browser localStorage) * Page URL * Visitor IP address * Customer name and email (when provided in the guest form or from a logged-in WooCommerce account) * Voice recordings — only when Voice Chat is enabled and the visitor records a message; the audio is sent for speech-to-text transcription, and the AI reply text is sent back for text-to-speech * WooCommerce product data (title, description, price, stock, SKU, categories, attributes, gallery URLs, language) — sent only when the merchant runs Reindex Products or saves a product When data is sent: * Only when a visitor sends a chat message while the widget is active * Only when the merchant manually triggers a product reindex * No data is ever sent in Demo mode Privacy policy: https://shop-aiplugin.com/privacy Terms of service: https://shop-aiplugin.com/terms Privacy What personal data does this plugin collect? The plugin does not store visitor data in your WordPress database. When a visitor uses the chat widget, the following data may be transmitted to https://woocommerce.chatbot.shop-aiplugin.com: chat message text, page URL, visitor IP address, optionally the customer’s name and email (from the guest form or a logged-in WooCommerce account), and a session identifier stored in the browser’s localStorage. In Demo mode, no data is transmitted anywhere. What about WooCommerce product data? When the merchant runs Reindex Products (or saves a product while the plugin is connected), the plugin sends WooCommerce product data — title, description, price, stock, SKU, categories, attributes, gallery URLs, and language — to the MaxSellora API so the assistant can answer product questions accurately. How do I declare this in my privacy policy? The plugin automatically registers a suggested privacy snippet via wp_add_privacy_policy_content(). You can copy it into your site’s privacy policy from Tools → Privacy → Policy Guide. Full upstream policy: https://shop-aiplugin.com/privacy How do I delete a customer’s chat history? Go to Conversations → Delete in the MaxSellora dashboard. This covers GDPR right-to-erasure requests. Deactivating the plugin immediately stops all further data transmission. License and Legal This plugin is licensed under GPLv2 or later and is fully GPL-compatible. The MaxSellora SaaS backend is a proprietary service governed by the Terms of Service at https://shop-aiplugin.com/terms.

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.