MasterQuiz AI vs Smartsupp – live chat, AI shopping assistant and chatbots

Dedicated Support For quick support and assistance, please contact us here. MasterQuiz AI uses artificial intelligence to automatically generate quizzes from your PDF documents. Upload any PDF and the plugin will analyze the content to create high-quality quiz questions including multiple choice, true/false, and essay questions. Key Features: AI-Powered Quiz Generation: Upload a PDF and get a complete quiz with questions, answers, and explanations. Multiple Question Types: Supports multiple choice (MCQ), true/false, and essay questions with model answers. LearnDash Integration: Automatically create LearnDash quizzes and questions with one click. 9 Export Formats: Export quizzes as JSON, XML, CSV, Plain Text, Moodle GIFT, QTI 1.2, Aiken, LearnDash CSV, or LearnDash XML. Points System: AI assigns points to each question, normalized to 100 total. Bloom’s Taxonomy: Questions are tagged with cognitive levels (Remember, Understand, Apply, Analyze, Evaluate, Create). Background Processing: Quiz generation runs in the background so you can continue working. Shortcode Support: Display the quiz generator on any page with [masterquiz_ai]. AI Providers: This plugin connects to external AI services to generate quiz questions. You need at least one API key: Google Gemini (primary): Get API key OpenRouter (secondary fallback): Get API key Groq (final fallback): Get API key Cascade order for reliability: Gemini, then OpenRouter, then Groq. If one provider or model fails, the next is tried automatically. Optional RAG Service: For improved quiz quality with large PDFs, you can connect an optional RAG (Retrieval-Augmented Generation) microservice for intelligent text chunk selection. Generation Modes: Fast Mode: 2-call generation for quick results. Produces questions with options, points, hints, and cognitive level tags. Quality Mode: 3-phase generation for deeper analysis. Adds option rationales, model answers for essays, and rubric criteria. Shortcode Attributes: [masterquiz_ai title="My Quiz" show_header="true" show_learndash="auto" max_questions="12"] title: Quiz generator heading (default: “PDF to Quiz Generator”). show_header: Show/hide the header section (default: “true”). show_learndash: Show LearnDash button: “true”, “false”, or “auto” (default: “auto”; auto-detects LearnDash). max_questions: Maximum questions allowed (default: from settings). External Services This plugin relies on third-party external AI services to generate quiz questions from PDF documents. No AI processing happens locally. The extracted PDF text must be sent to an external API for quiz generation. Google Gemini API This plugin connects to the Google Gemini API to generate quiz questions using AI. What it does: Generates quiz questions (multiple choice, true/false, essay) from text content. When data is sent: Each time a user clicks “Generate Quiz” and Gemini is the selected or fallback provider. What data is sent: The extracted text content from the uploaded PDF document, along with quiz generation instructions (number of questions, question types, difficulty preferences). No personal user data is sent. Service provider: Google LLC Service URL: https://generativelanguage.googleapis.com/ Google Gemini API Terms of Service: https://ai.google.dev/gemini-api/terms Google Privacy Policy: https://policies.google.com/privacy Google Generative AI Additional Terms: https://ai.google.dev/gemini-api/terms OpenRouter API This plugin connects to the OpenRouter API as a fallback AI provider for quiz generation. What it does: Generates quiz questions using various AI models available through OpenRouter. When data is sent: Each time a user clicks “Generate Quiz” and OpenRouter is the selected or fallback provider (used when the primary provider fails or is not configured). What data is sent: The extracted text content from the uploaded PDF document, along with quiz generation instructions. No personal user data is sent. Service provider: OpenRouter Inc. Service URL: https://openrouter.ai/ Terms of Service: https://openrouter.ai/terms Privacy Policy: https://openrouter.ai/privacy Groq API This plugin connects to the Groq API as a fallback AI provider for quiz generation. What it does: Generates quiz questions using Groq-hosted AI models. When data is sent: Each time a user clicks “Generate Quiz” and Groq is the selected or fallback provider (used when higher-priority providers fail or are not configured). What data is sent: The extracted text content from the uploaded PDF document, along with quiz generation instructions. No personal user data is sent. Service provider: Groq Inc. Service URL: https://api.groq.com/ Terms of Service: https://groq.com/terms-of-use/ Privacy Policy: https://groq.com/privacy-policy/ Optional RAG Microservice This plugin can optionally connect to a user-configured RAG (Retrieval-Augmented Generation) microservice for intelligent text chunk selection from large PDFs. What it does: Selects the most relevant text chunks from a PDF for quiz generation. When data is sent: Each time a user generates a quiz with RAG enabled in the plugin settings. What data is sent: The extracted text chunks from the uploaded PDF document. No personal user data is sent. Service provider: Self-hosted or user-configured. The URL is set by the site administrator in the plugin settings. This service is disabled by default and must be explicitly enabled and configured by the site administrator. 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Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO