LoopHQ vs Smartsupp – live chat, AI shopping assistant and chatbots

Your visitors get answers. You get booked appointments. LoopHQ puts an AI agent on your WordPress site, trained on your own pages, documents, and Q&A. It answers follow-up questions without losing the thread, and moves each conversation toward a next step: a booking, a captured lead, or a live person on your team. You can check that before you sign up. Enter your website address at loophq.dev and 60 seconds later you are talking to a trained agent that answers questions about your business. Your agent stays inside your content. It will not invent a service you don’t offer or quote a price you never published. When something isn’t covered, it says so and offers to take the visitor’s details. The same agent also answers Instagram DMs, Facebook Messenger, and SMS. Conversations and leads from every channel land in one dashboard. Why LoopHQ? Every answer comes from your own content. Add your website, upload documents, or write Q&A entries. Updates apply the moment you save them. Your agent asks the questions your team would ask. It qualifies the visitor, offers a time, captures the contact, or brings in your team. Visitors book on your real calendar. Connect Google Calendar and your agent offers open times, creates the event, and sends the invites. It won’t book over something you already have. Leads arrive scored and tagged. Each one carries a Hot, Warm, or Cold score, the service the visitor asked about, and the full conversation. Words like “leak” or “ASAP” push a lead to the top. One agent covers every channel. Website chat, Instagram DMs, Facebook Messenger, and SMS run on the same knowledge base and feed the same lead pipeline. Returning visitors don’t start over. When someone who chatted before comes back on the same channel, your agent picks up where they left off. You can take over any conversation. Step in from the dashboard, reply as yourself, and your agent resumes when you’re done. Your agent is bilingual. It detects whether a visitor is writing in English or Spanish and answers in that language, down to the widget’s own text. Installing takes no code. Paste your Project ID into the plugin settings and save. Everything else lives in your dashboard. The free plan runs the website agent with 100 message credits a month. Contact capture, Spanish, and analytics start on Starter. Live calendar booking, lead scoring, live takeover, and the Messenger, Instagram, and SMS channels are on Pro. Who is LoopHQ for? Any business where people ask questions before they book, buy, or call. LoopHQ ships industry-tuned behavior for home services, dental and medical practices, law and accounting firms, beauty studios and med spas, fitness studios, auto services, real estate, hospitality, childcare, pet services, SaaS, and e-commerce. Your agent asks what matters in your field. An HVAC visitor gets asked how urgent the problem is. A real estate visitor gets asked about area and timeline. For law firms, financial advisors, insurance agencies, and medical and dental practices, your agent runs with stricter behavior. It still answers the questions people ask most: who your team is, what you charge, how to book. Anything that needs professional judgment goes to a human, and the required disclaimers appear automatically. Pricing The WordPress plugin is free. LoopHQ offers a free plan with 100 message credits per month. Paid plans start at $39/month for more credits, advanced features, and multiple agents. View plans How it works Go to loophq.dev and enter your website address. In 60 seconds you have a working agent, trained on your pages and running side by side with your real site. Ask it the questions your customers ask, for as long as you want. Change its name, color, and industry while you watch. When you like what you see, claim it with your email and a 6-digit code. Your dashboard opens on the agent you tested, already trained. Open the Deploy tab, copy your Project ID, and paste it into this plugin. Claiming and deploying take about two minutes. From there you can add more content, connect your calendar and your other channels, and change how the agent looks and behaves. It all happens in your LoopHQ dashboard and applies instantly, with no plugin update needed. External Service This plugin relies on LoopHQ as a third-party service to provide AI agent functionality. A free LoopHQ account is required. What the plugin sends to LoopHQ: Your Project ID, which loads the correct agent configuration A deployment ping on plugin activation, which confirms your agent is live (contains only your Project ID and the source “wordpress”) What loads on your site: The LoopHQ widget script (https://loophq.dev/widget.js) is loaded asynchronously on every page for visitors to interact with your AI agent. Visitor messages are processed by LoopHQ’s AI service. Service links: LoopHQ Terms of Service LoopHQ Privacy Policy

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO