Side-by-side comparison · 24 data points
| LiveHelp chat | 3CX Free Live Chat, Calls & Messaging | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | LiveHelp chat | 3CX Free Live Chat, Calls & Messaging |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 7 | ★ 821 |
| Active installs | 10+ | 100,000+ |
| Free plan | — | — |
| Built for Shopify | — | — |
| Review velocity (30d) | — | 0 new |
Based on the data on this page, LiveHelp chat is the stronger choice for most WordPress Plugin Directory merchants — 5.0★ vs 3CX Free Live Chat, Calls & Messaging's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. 3CX Free Live Chat, Calls & Messaging has the larger user base (821 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LiveHelp chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to LiveHelp chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — 3CX Free Live Chat, Calls & Messaging's 821-review base may include the workflow context that matches your specific use case better than LiveHelp chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: LiveHelp chat audit • 3CX Free Live Chat, Calls & Messaging audit
| Keyword | LiveHelp chat | 3CX Free Live Chat, Calls & Messaging |
|---|---|---|
| live support | Not ranked | #4 |
| live chat | Not ranked | #8 |
| customer support | Not ranked | #56 |
| Signal | LiveHelp chat | 3CX Free Live Chat, Calls & Messaging |
|---|---|---|
| Average rating | 5.0 ★ (7) | 4.6 ★ (821) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
No reviews yet.
LiveHelp chat has the higher average rating (5.0★ from 7 reviews) compared to 3CX Free Live Chat, Calls & Messaging (4.6★ from 821 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. LiveHelp chat fits better if you prioritize rating consistency; 3CX Free Live Chat, Calls & Messaging is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. 3CX Free Live Chat, Calls & Messaging has more onboarding documentation maturity (821 reviews vs 7), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
LiveHelp chat typically suits early-stage and growth-mode stores based on its review-base composition (7 reviews). 3CX Free Live Chat, Calls & Messaging aligns more with early-stage and growth-mode stores (821 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. LiveHelp chat and 3CX Free Live Chat, Calls & Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveHelp chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Average review
