LiveHelp chat for WordPress Plugin Directory
LiveHelp chat is a WordPress app, with a 5.0 average rating from 7 reviews, as of July 9, 2026.
LiveHelp chat is a WordPress Plugin Directory app by LiveHelp The Chat eXperience. With a rating of 5.0★ from 7 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
LiveHelp chat is a category-leading WordPress app with a limited review volume. It is listed in the live chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by LiveHelp The Chat eXperience — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
Looking to switch from LiveHelp chat?
See LiveHelp chat's alternatives ranked by audit score, rating, and review velocity.
How LiveHelp chat works
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Customer service efficiency:
One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email.
Customizable layout:
In administrator dashboard you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Choose the best button and position for your needs.
Advanced chat features:
You may customize your widget with activation rules: show only on some pages, after a chosen time, in defined weekdays…
Compatibility with all browsers and OS:
LiveHelp chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac.
File Transfer:
Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment.
Complete chat logs available in real time for each connected user:
Immediate information about users: the web page from which the request was turned and old chats.
Recorded chat sessions:
Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer’s frequently asked questions.
Advanced analytics:
Monitor the performance of your chat, track your e-commerce orders and increase your customer satisfaction.
Competitive costs:
No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents.
This is the only official plugin for LiveHelp live chat.
Translations You can add your translations here: translate.wordpress.org
Category rankings
As of Jul 9, 2026- Chat Support#0of 5Top 1%
- Free live support#0of 1Top 1%
- live chat#0of 385Top 1%
- Live chat support#0of 6Top 1%
- Live help#0of 11Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
LiveHelp chatdoesn't have curated competitor matchups yet. Other tracked live chat apps on WordPress:
Where LiveHelp chat stands in the live chat category
LiveHelp chat ranks #0 of 385 apps in the live chat category, placing it in the top 1% of the listing.
Frequently asked questions
What is LiveHelp chat?
LiveHelp chat is an app for WordPress. It currently holds a 5.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the live chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by LiveHelp The Chat eXperience.
Who uses LiveHelp chat?
Currently around 10 active stores have installed LiveHelp chat. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the live chat category on WordPress.