LiveHelp chat for WordPress Plugin Directory
LiveHelp chat is a WordPress app, with a 5.0 average rating from 7 reviews, as of Aug 31, 2026.
LiveHelp chat is a WordPress Plugin Directory app by LiveHelp The Chat eXperience. With a rating of 5.0★ from 7 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
LiveHelp chat is a category-leading WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by LiveHelp The Chat eXperience — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
Looking to switch from LiveHelp chat?
See LiveHelp chat's alternatives ranked by audit score, rating, and review velocity.
How LiveHelp chat works
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Customer service efficiency:
One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email.
Customizable layout:
In administrator dashboard you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Choose the best button and position for your needs.
Advanced chat features:
You may customize your widget with activation rules: show only on some pages, after a chosen time, in defined weekdays…
Compatibility with all browsers and OS:
LiveHelp chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac.
File Transfer:
Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment.
Complete chat logs available in real time for each connected user:
Immediate information about users: the web page from which the request was turned and old chats.
Recorded chat sessions:
Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer’s frequently asked questions.
Advanced analytics:
Monitor the performance of your chat, track your e-commerce orders and increase your customer satisfaction.
Competitive costs:
No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents.
This is the only official plugin for LiveHelp live chat.
Translations You can add your translations here: translate.wordpress.org
Competitors & alternatives
AppRanks tracks competitor sets per category. For LiveHelp chat, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is LiveHelp chat?
LiveHelp chat is an app for WordPress. It currently holds a 5.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by LiveHelp The Chat eXperience.