LiveHelp chat vs Quidget – AI Chatbot & Live Chat

Customer service efficiency: One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email. Customizable layout: In administrator dashboard you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Choose the best button and position for your needs. Advanced chat features: You may customize your widget with activation rules: show only on some pages, after a chosen time, in defined weekdays… Compatibility with all browsers and OS: LiveHelp chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac. File Transfer: Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment. Complete chat logs available in real time for each connected user: Immediate information about users: the web page from which the request was turned and old chats. Recorded chat sessions: Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer’s frequently asked questions. Advanced analytics: Monitor the performance of your chat, track your e-commerce orders and increase your customer satisfaction. Competitive costs: No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents. This is the only official plugin for LiveHelp live chat. Translations You can add your translations here: translate.wordpress.org

AI-powered chatbot and live chat plugin for WordPress. Automate customer support, qualify leads, and provide instant answers—without losing the human touch. Quidget makes it easy for businesses to offer real-time AI chat support and seamlessly switch to human agents when needed. Whether you’re running an e-commerce store, a service-based business, or a SaaS company, Quidget helps you manage customer interactions efficiently while reducing support costs. Key Features AI Chatbot for Customer Support and Sales – Handles up to 80% of customer inquiries using data from your website, FAQs, and knowledge base. Live Chat with AI + Human Handoff – Seamless transition from AI to real support agents. No-Code AI Agent Builder – Train AI assistants without technical skills. Multi-Channel Support – Integrate with WhatsApp, Messenger, and email. Fast Setup and Easy Integration – No coding required. Who Should Use Quidget? E-commerce Stores – Help customers find products, answer shipping questions, and handle order-related inquiries automatically. SaaS and Tech Companies – Automate customer support and assist users with product setup and troubleshooting. Service-Based Businesses – Qualify leads, book appointments, and provide real-time customer assistance. Agencies and Consultants – Offer AI-powered chat support to clients and streamline communication. Support For help, visit Quidget Support. Security & Privacy The plugin does not store any user data locally. The Web Chat ID is sanitized and used solely to load the official Quidget widget. No third-party scripts are allowed; only the verified Quidget loader is used.