Limb AI Chatbot vs Smartsupp – live chat, AI shopping assistant and chatbots

Add an AI chatbot to your WordPress site for customer support and lead generation. Train it on pages, posts, PDFs, FAQs, URLs, and more to deliver instant AI-powered answers 24/7. Capture leads with intelligent conversational forms, choose from 200+ AI models, and customize everything to match your brand—without coding. Live Demo | Documentation Why Choose AI Chatbot? ⭐ Experience True Quality — Intuitive and 100% WordPress Native. Professional-grade AI chatbot with clean code, polished UI, and extensible architecture built with industry best practices. What You Get: ✅ Customer support – Your chatbot answers common visitor questions automatically from your knowledge base with full conversation history and multi-language support, so your team spends less time on repetitive support emails. ✅ Lead Generation – Collect visitor name and email before chat starts so you can build your email list and send follow-up campaigns ✅ Conversational Forms – When visitor intent matches your setup, the chatbot collects standard fields through dialogue. Submissions are stored locally; new entries can be sent by email or Slack. Choose a conversational or widget (static) form type when you configure the form. ✅ 200+ AI Models – Native support for OpenAI (GPT-5.4 family and more), Google Gemini 3.x, Claude 4.6, DeepSeek, and Grok; plus Open Router for 200+ additional models ✅ Advanced RAG Technology – Intelligent retrieval for accurate, contextually relevant responses ✅ Cost-Optimized Usage – Smart token management minimizes API charges ✅ Knowledge Transparency – See exactly which content AI used for each response ✅ Unlimited Knowledge Base – Train on pages, posts, PDFs, text files, Q&A entries, or webpage content fetched from URLs. Auto-sync keeps WordPress sources up to date automatically ✅ Leads Management Board – Simple table to track and manage all leads collected through the Lead Generation widget or Conversational Forms ✅ Analytics Dashboard – Fast analytical board with real-time insights on new conversations, leads, visitors, form submissions, and more. Includes daily, weekly, and monthly charts for comprehensive reporting ✅ Transcripts – In the WordPress admin, open Chatbot → Transcripts to review conversation history and see which knowledge sources were used for each reply ✅ 3-Step Setup Wizard – Live in under 5 minutes with guided onboarding ✅ Rate Limiting – Control usage for guests and logged-in users ✅ Theme Support – Light mode, dark mode, and system theme options ✅ True WordPress Native – Real platform integration, not an iframe 🚀 Designed to Scale Flexible architecture that grows with your business. Start simple, expand seamlessly. Core Features Your AI chatbot includes everything you need for customer support, lead generation, and engagement: ✅ Conversational Forms Your AI doesn’t just answer questions—it can run conversational forms when visitor intent matches your configuration: the chatbot collects standard fields through dialogue. You can also use widget forms—the type is chosen when you set up the form (conversational vs widget). Submissions are stored locally, and each new entry can be delivered by email or Slack. ✅ Quick 3-Step AI Chatbot Setup Guided wizard launches after activation. Connect your AI provider, configure personality, add knowledge sources, and customize appearance—live in under 5 minutes. ✅ Advanced AI Chatbot RAG Technology Train on unlimited WordPress content using Retrieval-Augmented Generation. Supports pages, posts, custom post types, PDFs, text files, rich text input, Q&A entries, and webpage content fetched from URLs. Intelligent intent recognition retrieves the most relevant knowledge for accurate responses. Auto-sync keeps WordPress knowledge sources (pages, posts, custom post types) automatically up to date—no manual re-training needed when content changes. Knowledge Filtering lets you accurately filter and view which sources are available in your knowledge base. AI Agent can also render images from learned sources (Beta) for richer, more visual responses. ✅ Transcripts View all chats, see which knowledge sources were used per reply, add missing Q&A entries, and review user context (guest/logged-in status and IP addresses). ✅ Cost-Optimized AI Usage Smart token management minimizes API charges. Intelligent request optimization ensures you pay only for what you need. Configure rate limits to control expenses. ✅ Streaming AI Responses Real-time word-by-word AI replies for faster, more natural conversations. Especially useful when short answers setting is disabled – long responses are printed naturally and quickly instead of making users wait for the full response to be ready. ✅ Customizable Chat Experience Unlimited widgets including Message Starters, Message Prompts, Chat History, Links, Lead Generation, and custom announcements. The Lead Generation widget collects user name and email before allowing conversation to start—so you know who is chatting and can follow up or add them to your leads list. Fully customizable greetings with emoji support. Simplified single-step widget publishing makes adding widgets effortless. ✅ Flexible Vector Storage Choose local WordPress database (free, unlimited) or Pinecone for enterprise-scale knowledge bases. Vector embeddings enable fast, contextually relevant retrieval. ✅ Complete Customization Customize colors, chatbot icon, AI avatar, chat box size, themes (light/dark/system), positioning, emojis, and greeting messages. Adapts seamlessly to all devices. ✅ Multi-Language Support Conversations in multiple languages with RTL compatibility. The AI chatbot responds in your visitors’ language. ✅ GDPR Compliant All conversation data stored locally on your WordPress site. You control data retention, export, and deletion policies. Supported AI Models Google Gemini – Gemini 3 Flash Preview – Gemini 3.1 Pro Preview – Gemini 3.1 Flash Lite Preview – Gemini Embedding 001 (for knowledge base) OpenAI GPT – GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano – GPT-5.2, GPT-5.1 – GPT-5 Mini, GPT-5 Nano – GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano – GPT-4o, GPT-4o Mini – GPT-4 Turbo, GPT-4 – Text Embedding 3 Small, Text Embedding 3 Large, Text Embedding ada 002 (for knowledge base) Claude (Anthropic) – Claude Opus 4.6, Claude Sonnet 4.6 – Claude Sonnet 4.5, Claude Haiku 4.5 – Claude Opus 4.5, Claude Opus 4.1 – Claude Sonnet 4.0, Claude Opus 4.0 DeepSeek – DeepSeek-V3.2 Chat Grok (X.AI) – Grok 4.20 (Reasoning), Grok 4.20 (Non Reasoning) – Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non Reasoning) – Grok 4 Fast (Reasoning), Grok 4 Fast (Non Reasoning) – Grok 3 Mini, Grok 3 Mini Fast Open Router (200+ models via single API) – OpenAI: GPT-5.1, GPT-5 Pro, GPT-5, GPT-5 Mini, o3, o4 Mini, GPT-4.1, GPT-4o – Google: Gemini 3 Pro Preview, Gemini 2.5 Pro, Gemini 2.5 Flash – Anthropic: Claude Opus 4.6, Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1 – DeepSeek: DeepSeek V3.2, DeepSeek V3.1 Terminus, R1 – xAI: Grok 4.1 Fast, Grok 4 Fast, Grok 3 – Mistral: Mistral Large 3, Mistral Medium 3, Ministral 3, Devstral 2 – Amazon: Nova Premier 1.0, Nova Pro 1.0, Nova Lite 1.0 – Qwen: Qwen3 Max, Qwen3 235B, Qwen3 Next 80B – Meta: Llama 4 Maverick, Llama 4 Scout, Llama 3.3 70B Instruct – Plus Pony Alpha, MiniMax M2, Moonshot Kimi K2, Z.AI GLM 4.6, Cohere Command R, and 150+ more chat and embedding models Knowledge Sources Train your AI chatbot on multiple content types: WordPress Pages & Posts Custom Post Types PDF Documents Text Files (.txt) Rich Text Editor (unlimited input) Simple Q&A Entries Webpage URLs Sitemap Content is processed using vector embeddings and stored in your WordPress database or Pinecone for fast, contextually relevant retrieval. Use the Knowledge Filtering feature to accurately filter and view which sources are available in your knowledge base. Quick Setup Your AI chatbot launches in 3 simple steps: 1️⃣ Connect AI Provider – Enter your API key and configure AI agent personality 2️⃣ Appearance – Customize theme, colors, chatbot icon, and how the widget looks on your site 3️⃣ Add Knowledge – Import pages, posts, upload documents, or paste webpage URLs for RAG training Live in under 5 minutes with no technical knowledge required. External Services This plugin connects to third-party AI services to generate chatbot responses. You must provide your own API keys and comply with each provider’s terms of service. AI Service Providers: OpenAI – Chat completions, embeddings, image generation API Endpoint: https://api.openai.com Terms of Use Privacy Policy Google Gemini – Chat completions, embeddings, image generation API Endpoint: https://generativelanguage.googleapis.com Terms of Service Privacy Policy Pinecone (Optional) – Vector database for knowledge storage API Endpoint: https://api.pinecone.io Terms of Service Privacy Policy DeepSeek – Chat completions API Endpoint: https://api.deepseek.com Terms of Service Privacy Policy Claude (Anthropic) – Chat completions API Endpoint: https://api.anthropic.com Terms of Service Privacy Policy Grok (X.AI) – Chat completions API Endpoint: https://api.x.ai Terms of Service Privacy Policy Open Router (Optional) – Unified API for 200+ AI models (OpenAI, Google, Anthropic, DeepSeek, xAI, Mistral, Amazon, Qwen, Meta, and more) API Endpoint: https://openrouter.ai Terms of Service Privacy Policy You are responsible for: – Obtaining and managing your own API keys – Monitoring your API usage and costs – Complying with each service provider’s terms and policies – Ensuring your use case meets provider requirements Libraries & Credits Development Team: AI Chatbot is developed and maintained by the team at wpaichatbot.com. Support & Documentation Need Help? * 📚 Full Documentation * 💬 Community Forum * 🌐 Official Website * 📧 Email Support Privacy & Data Your Data, Your Control: – All chat conversations are stored locally in your WordPress database – No data is sent to external services except AI providers (OpenAI, Gemini, DeepSeek, Claude, Grok, or Open Router) for response generation – You have complete control over data retention and deletion policies – GDPR-compliant data handling with export and erasure capabilities – User data is handled according to WordPress privacy standards Upgrade to Pro ⭐ The Pro version includes advanced features: 💬 Native live agent – Hand off chats to your team through the WordPress-native live agent experience (mobile-optimized PWA) 🛒 WooCommerce integration – Shopping assistance, product recommendations, cart and order support tied to your store 🎨 White Label Branding – Custom logos and icons for chatbot and AI agent ⚡ Conversational Forms (Pro) – Attachment and date fields; custom webhooks; multiple notification destinations delivered together 🧩 Chatbot & Prompt Blocks – Gutenberg integration for inline chat and prompt inputs 🎯 Premium Widgets – Advanced UI components and interactive elements Learn more about Pro features

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO