UpdraftPlus vs LeadBack – Callback, Chatbot and Live Chat Widgets for WordPress sites

LeadBack – Callback, Chatbot and Live Chat Widgets for WordPress sites edges out UpdraftPlus: WP Backup & Migration Plugin on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. UpdraftPlus: WP Backup & Migration Plugin has the larger user base (8,405 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LeadBack – Callback, Chatbot and Live Chat Widgets for WordPress sites's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to LeadBack – Callback, Chatbot and Live Chat Widgets for WordPress sites; mid-market and enterprise merchants with specific feature requirements should evaluate both — UpdraftPlus: WP Backup & Migration Plugin's 8,405-review base may include the workflow context that matches your specific use case better than LeadBack – Callback, Chatbot and Live Chat Widgets for WordPress sites's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: LeadBack – Callback, Chatbot and Live Chat Widgets for WordPress sites audit • UpdraftPlus: WP Backup & Migration Plugin audit

• Browse the wordpress compare hub
• Browse all wordpress apps
• Compare metrics glossary