Kommunicate – AI Agents and Live Chat for Customer Support vs UpdraftPlus

Support your customers 24/7 in more than 100 languages with Kommunicate AI agent and Live Chat solution Kommunicate is an AI-first customer service automation platform for small and medium-sized businesses. Kommunicate AI agents help businesses automate up to 80% of repetitive queries while providing the option to escalate complex queries to support agents via live chat, based on query type and team. Businesses can automate lead capture, refunds, delivery status checks, and FAQs, boosting customer satisfaction without losing the human touch. The platform also enables tracking of AI agent and support agent performance, offering key insights such as average resolution time, first response time, CSAT, and more. Why You Should Use Kommunicate AI Agent Instantly answer repetitive queries with accuracy 24/7. Train Kommunicate AI agent on your WordPress website content with just one click. Provide assistance in more than 100 languages for your global visitors. Kommunicate is secured with certifications like SOC 2 Type 2, GDPR, ISO 27001, and HIPAA. AI Assist for live agents supporting chat with features like AI Summary, dynamic translations, AI Insights, fetching answers from company knowledge base, answer suggestions, and more. Customize the chat widget according to your brand colors with your brand logo, so it looks like part of your website. Make Kommunicate AI agent for customer service live on your website in less than a minute. Maintain your brand tone by training the AI agent to respond the way you want. View all your queries from the AI agent in a common dashboard for review. Route every conversation to the right agent with the department feature. Integrate Kommunicate AI agent with your WhatsApp Business, Instagram, Telegram, Viber, and email support, and bring all conversations to one place for better collaboration. Language Version Kommunicate AI Agent for WordPress supports more than 100 languages so that you can support your global customers. Languages supported: English French / Français Spanish / Español Italian / Italiano German / Deutsch Swedish / Svenska Portuguese / Português Hindi / हिन्दी Arabic / العربية Polish / Polski Chinese / 中文 (Zhōngwén), 汉语, 漢語 Danish / Dansk Dutch / Nederlands Hebrew / עברית Japanese / 日本語 Korean / 한국어 Persian / فارسی (also listed as Farsi) Romanian / Română Russian / Русский Turkish / Türkçe Armenian / Հայերեն Bengali / বাংলা Basque / Euskara Catalan / Català Czech / Čeština Finnish / Suomi Galician / Galego Greek / Ελληνικά Hungarian / Magyar Indonesian / Bahasa Indonesia Irish / Gaeilge Lithuanian / Lietuvių Malay / Bahasa Melayu Nepali / नेपाली Norwegian (Bokmål) / Norsk (Bokmål) Norwegian / Norsk Serbian / Српски Slovene / Slovenščina Tagalog / Tagalog Tamil / தமிழ் Thai / ไทย Ukrainian / Українська Afrikaans / Afrikaans Albanian / Shqip Aragonese / Aragonés Asturian / Asturianu Azerbaijani / Azərbaycan dili Bashkir / Башҡорт Bavarian / Boarisch Belarusian / Беларуская Bishnupriya Manipuri / विष्णुप्रिया मणिपुरी Bosnian / Bosanski Breton / Brezhoneg Bulgarian / Български Burmese / မြန်မာဘာသာ Cebuano / Cebuano Chechen / Нохчийн мотт Chuvash / Чӑваш чӗлхи Croatian / Hrvatski Estonian / Eesti Georgian / ქართული Gujarati / ગુજરાતી Haitian / Kreyòl Ayisyen Icelandic / Íslenska Ido / Ido Javanese / Basa Jawa Kannada / ಕನ್ನಡ Kazakh / Қазақша Kirghiz / Кыргызча Latin / Latina Latvian / Latviešu Lombard / Lumbard Low Saxon / Nedersaksisch Luxembourgish / Lëtzebuergesch Macedonian / Македонски Malagasy / Malagasy Malayalam / മലയാളം Marathi / मराठी Minangkabau / Baso Minangkabau Mongolian / Монгол Newar / नेपाल भाषा Norwegian (Nynorsk) / Norsk (Nynorsk) Occitan / Occitan Piedmontese / Piemontèis Punjabi / ਪੰਜਾਬੀ Scots / Scots Serbo-Croatian / Srpskohrvatski Sicilian / Sicilianu Slovak / Slovenčina South Azerbaijani / گونئی آذربایجان دیلی Sundanese / Basa Sunda Swahili / Kiswahili Tajik / Тоҷикӣ Tatar / Татарча Telugu / తెలుగు Urdu / اردو Uzbek / Oʻzbekcha Vietnamese / Tiếng Việt Volapük / Volapük Waray-Waray / Waray Welsh / Cymraeg West Frisian / Frysk Western Punjabi / مغربی پنجابی Yoruba / Yorùbá Support For support, please contact by initiating chat on our website or reach out to [email protected].

The UpdraftPlus Backup & Migration Plugin is trusted by the WordPress community to backup, restore and migrate their WordPress websites. UpdraftPlus is actively installed on more than 3 million websites around the world. Backup with UpdraftPlus UpdraftPlus is the world’s highest ranking and most popular scheduled backup and migration plugin. Backup to your preferred storage location and restore in just three clicks. Backup to Dropbox, Google Drive, Amazon S3 (or compatible), Rackspace Cloud, FTP, DreamObjects, Openstack Swift or email. The paid version also allows you to backup to Microsoft OneDrive, Microsoft Azure, Google Cloud, Backblaze B2, SFTP, SCP, pCloud, WebDAV or UpdraftVault, our integrated storage option for UpdraftPlus. Backup manually or schedule to run every 2, 4, 8 or 12 hours, daily, weekly, monthly or fortnightly. Restore with UpdraftPlus Your WordPress website is vulnerable. Your site may get hacked. Something could go wrong with an update or your server could crash. You might need to reverse a change made or a mistake caused by human error. Whatever the reason, you can restore your WordPress website in just a few clicks with UpdraftPlus. Choose which components to restore (e.g. plugins, themes, database etc.), click again to restore, then click again to return to the main screen. Migrate with UpdraftPlus It’s easy to migrate your WordPress website to another web host, server or domain with this free version of UpdraftPlus. To migrate, simply download your database, plugins, themes etc. from the source site, then upload them into your destination site. When migrating, a built-in search-and-replace engine identifies old strings and replaces these to reflect the new location. UpdraftPlus saves you time and reduces the risk of broken links or missing files associated with manual migrations. Why UpdraftPlus? Writing a reliable backup and migration plugin that ‘just works’ consistently across millions of different WordPress deployments is hard. UpdraftPlus is relied upon to do exactly that. We’re trusted and actively deployed on more websites around the world than any other WordPress backup and migration plugin. UpdraftPlus: Backs up, migrates and restores Offers a huge number of remote storage locations Allows you to schedule backups, so you can ‘set and forget’ Is comprehensive and easy to use Is proven to work on over 3 million sites. UpdraftPlus Premium The free version of UpdraftPlus will back up and migrate your website perfectly well. However if you need more features and options you can purchase our Premium version. Backup and Migrate with UpdraftPlus Premium, and: Get automatic backups before updates. Restore the very latest version if a WordPress or plugin update breaks your site. Backup Incrementally. Changes are added to the master, saving server resources vs repeatedly backing up in full. Get more remote storage options including Microsoft OneDrive, SFTP, Microsoft Azure, WebDAV, Google Cloud, SCP, Backblaze and pCloud. Get 1GB of integrated storage with UpdraftVault for 99.999% reliability, redundancy and scalability. Get more control over how many backups are stored in a specified interval. Restore from other backup plugins including BackWPup, BackupWordPress, Simple Backups and more. Run backups at set times e.g. during periods of low traffic. Backup to more than one location for added protection. Get detailed reports. Includes cryptographic checksums so you can verify the integrity of the backup files and more. Get Premium migration. Migrating to the destination site is more direct and can be done from the source site. Get Multisite / multi-network compatibility. Backup non-WP files and databases e.g. tables belonging to your e-commerce store or customisations to WordPress core. Get database encryption. Manage your backups and migrations from the WP-CLI. Get Premium Support. Find out more on our comparison page. UpdraftPlus Premium is available for purchase here. Managing multiple websites? UpdraftCentral is a powerful remote control dashboard for WordPress that allows you to manage your backups, as well as updates, users, pages, posts, plugins and themes from one central location. Choose between: UpdraftCentral (free, self-hosted) UpdraftCentral Premium (paid-for, self-hosted) UpdraftCentral Cloud (paid-for, fully-hosted) Optimize your sites centrally by combining the power of WP-Optimize and UpdraftCentral or manage your backups centrally by combining the power of UpdraftPlus with UpdraftCentral. Need to create a temporary clone of your site? UpdraftClone makes it quick and easy to create a temporary sandbox for changes you want to try out. Simply select the versions of WordPress and PHP that you want, and we’ll do the rest. More about UpdraftClone The full suite of plugins from Team Updraft and friends UpdraftPlus. Backup, migrate and restore. Rated 5* on the plugin directory and trusted by more than 3 million WordPress website owner WP-Optimize. Clean the database, compress images and caching. Optimize your WordPress website. 5* user rating. 1 million + active installs. All-In-One Security (AIOS). Secure your WordPress website. Comprehensive, feature rich and easy to use. 5* user rating and 1 million + active installs. WP Overnight. Quality Extensions for your WooCommerce store. 5* rated invoicing, order and product management, customer management solutions and more. Easy Updates Manager. Take control of updates. Lots of features for free, and a Premium version with even more – over 300,000 users. Internal Link Juicer.Boost your SEO. Automate internal links within your WordPress website. Save time and rank higher in the search engines. For other useful, free plugins see our lead developer’s profile, here. Are you multilingual? Can you translate? Do you want to help people that speak your language to backup, migrate and restore their WordPress websites? The UpdraftPlus backup, migration and restoration plugin is ready and waiting. The translation process is easy, and web-based – please go here for instructions: https://updraftplus.com/translate/. Or, if you’re already an expert WordPress translator, just pick out the .pot file from the wp-content/plugins/updraftplus/languages/ directory – if you scan for translatable strings manually, then you need to get these functions: _x(), __(), _e(), _ex(), log_e(). Many thanks to our existing translators. License Copyright 2011-24 David Anderson This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 3 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Non-English translators are provided by volunteers, and wordpress.org does not give plugin developers control over their translations; thus relying on them is at your own risk; UpdraftPlus cannot guarantee that translations from the original English are accurate. We recognise and thank those mentioned at https://updraftplus.com/acknowledgements/ for code and/or libraries used and/or modified under the terms of their open source licences.