KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget vs Tidio – Live Chat & AI Chatbots

Trademark notice: WhatsApp, Messenger, and Instagram are trademarks of Meta Platforms, Inc. KokobeoChat is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. KokobeoChat is the easiest way to add live chat, AI support and multi-channel messaging to your WordPress site. Connect with your visitors in real time, automate responses with a self-learning AI, and let customers reach you on their favorite channel: Live Chat, WhatsApp, Messenger, Instagram, or Email — all from one single widget. Trusted by businesses in 24 countries and available in 14 languages, KokobeoChat combines the power of human operators with AI automation — so you can provide 24/7 support without hiring a 24/7 team. 🚀 Why choose KokobeoChat? Free plan forever — no credit card, no hidden fees, no time limit Paid plans with 15-day free trial — try Pro and Business risk-free 14 languages supported — auto-detects visitor language AI that learns over time — the more your visitors chat, the smarter the assistant becomes. Every conversation enriches the AI memory so replies get more accurate and personalized Multi-channel widget (Pro & Business) — WhatsApp, Messenger, Instagram, Email in one bubble Real-time translation — operators reply in their language, customers read in theirs Unlimited chats even on the free plan Setup in 60 seconds — install, enter API key, done Mobile-ready — fully responsive on every device GDPR compliant — data stays private, full privacy controls No ads — your site, your chat, your brand Multi-operator — add your team, distribute conversations Guided onboarding — clear Register / Login / Support buttons right inside the plugin settings ✨ Key Features For visitors: * Beautiful chat widget that fits any theme * Works on mobile, tablet and desktop * Voice messages and file sharing (Pro plans) * Offline forms when operators are not available * Instant answers from the AI Brain * Multi-channel selector — pick Live Chat, WhatsApp, Messenger, Instagram or Email For you: * Real-time dashboard at chat.kokobeo.com * Self-learning AI Brain — the knowledge base grows automatically with every chat. The more visitors you get, the more accurate and personalized the AI replies become * Analytics and conversation history * Operator routing and team management * Email notifications and Slack integration (coming soon) * Chat history export For global businesses: * 14 languages: English, Italian, Spanish, French, German, Portuguese, Dutch, Polish, Russian, Chinese, Japanese, Arabic, Turkish, Czech * Automatic language detection from the visitor browser * Messages translated on-the-fly between operator and customer 🌐 Multi-Channel Widget (Pro & Business plans) Give your visitors the freedom to choose how they contact you. The KokobeoChat widget supports 5 channels in one bubble: Live Chat — always on, real-time operator reply WhatsApp — one tap opens WhatsApp with your pre-filled welcome message Facebook Messenger — direct link to your Facebook page inbox Instagram — direct message to your Instagram business account Email — fallback with pre-filled subject, works with Gmail, Outlook, Yahoo, Apple Mail, ProtonMail All channels are configured from your KokobeoChat admin dashboard in seconds. Toggle what you want, add your phone number or username, save — and your widget updates live. This feature is available on the Pro (€29/month) and Business (€79/month) plans. Live Chat alone remains fully free forever. 💼 Plans & Pricing Free — €0 forever / Unlimited widgets, 500 chats/month, 1 operator. No credit card needed. Pro — €29/month with 15-day free trial / Unlimited chats, 5 operators, AI Brain with self-learning memory, multi-channel widget, analytics Business — €79/month with 15-day free trial / Everything + priority support, unlimited operators, custom branding Both Pro and Business plans include a 15-day free trial — no credit card required to start. Upgrade or cancel anytime. 🎯 Perfect for E-commerce stores (WooCommerce, Shopify) Service businesses and professionals Agencies and freelancers SaaS companies Any WordPress site that needs customer support 🔒 Privacy & Security KokobeoChat is fully GDPR compliant. We do not sell or share data with third parties. All chat data is encrypted in transit and at rest. Read our full policy at https://chat.kokobeo.com/privacy.html Descrizione (Italiano) KokobeoChat è il modo più semplice per aggiungere una live chat professionale, un assistente AI e un widget multicanale al tuo sito WordPress. Connettiti con i visitatori in tempo reale, automatizza le risposte con l’intelligenza artificiale e lascia che i clienti ti contattino dal loro canale preferito: Live Chat, WhatsApp, Messenger, Instagram o Email — tutto da un unico widget. Utilizzato da aziende in 24 paesi e disponibile in 14 lingue, KokobeoChat unisce la potenza degli operatori umani con l’automazione AI — così puoi offrire supporto 24/7 senza dover assumere un team 24/7. Perché sceglierlo: * Piano gratuito per sempre, nessuna carta richiesta * Piani Pro e Business con 15 giorni di prova gratuita * 14 lingue con rilevamento automatico * Widget multicanale (Pro & Business) — WhatsApp, Messenger, Instagram, Email in un’unica bolla * AI che impara nel tempo — più i visitatori chattano, più la memoria dell’assistente si arricchisce * Traduzione in tempo reale tra operatore e cliente * Installazione in 60 secondi * Pienamente conforme al GDPR * Multi-operatore per gestire il team Piani: Free €0 per sempre · Pro €29/mese · Business €79/mese (entrambi con trial 15 giorni, nessuna carta richiesta) Descripción (Español) KokobeoChat es la forma más fácil de añadir un chat en vivo profesional, un asistente de IA y un widget multicanal a tu sitio WordPress. Conecta con tus visitantes en tiempo real, automatiza respuestas con inteligencia artificial y deja que los clientes te contacten desde su canal favorito: Live Chat, WhatsApp, Messenger, Instagram o Email — todo desde un único widget. Utilizado por empresas en 24 países y disponible en 14 idiomas, KokobeoChat combina la potencia de operadores humanos con automatización AI — así puedes ofrecer soporte 24/7 sin necesidad de un equipo 24/7. Por qué elegirlo: * Plan gratuito para siempre, sin tarjeta requerida * Planes Pro y Business con 15 días de prueba gratuita * 14 idiomas con detección automática * Widget multicanal (Pro & Business) — WhatsApp, Messenger, Instagram, Email en una sola burbuja * IA que aprende con el tiempo — cuanto más chatean tus visitantes, más se enriquece la memoria del asistente * Traducción en tiempo real entre operador y cliente * Instalación en 60 segundos * Totalmente conforme al RGPD * Multi-operador para gestionar tu equipo Planes: Free €0 para siempre · Pro €29/mes · Business €79/mes (ambos con prueba de 15 días, sin tarjeta requerida) Description (Français) KokobeoChat est la façon la plus simple d’ajouter un chat en direct professionnel, un assistant IA et un widget multicanal à votre site WordPress. Connectez-vous avec vos visiteurs en temps réel, automatisez les réponses avec l’intelligence artificielle et laissez les clients vous joindre depuis leur canal préféré : Live Chat, WhatsApp, Messenger, Instagram ou Email — tout depuis un seul widget. Utilisé par des entreprises dans 24 pays et disponible en 14 langues, KokobeoChat combine la puissance des opérateurs humains avec l’automatisation IA — offrant un support 24/7 sans équipe 24/7. Pourquoi le choisir: * Plan gratuit pour toujours, sans carte bancaire * Plans Pro et Business avec 15 jours d’essai gratuit * 14 langues avec détection automatique * Widget multicanal (Pro & Business) — WhatsApp, Messenger, Instagram, Email dans une seule bulle * IA qui apprend avec le temps — plus vos visiteurs discutent, plus la mémoire de l’assistant s’enrichit * Traduction en temps réel entre opérateur et client * Installation en 60 secondes * Entièrement conforme au RGPD * Multi-opérateur pour gérer votre équipe Plans: Free €0 pour toujours · Pro €29/mois · Business €79/mois (les deux avec essai 15 jours, sans carte requise) Beschreibung (Deutsch) KokobeoChat ist der einfachste Weg, einen professionellen Live-Chat, einen KI-Assistenten und ein Multi-Channel-Widget zu Ihrer WordPress-Seite hinzuzufügen. Verbinden Sie sich in Echtzeit mit Ihren Besuchern, automatisieren Sie Antworten mit künstlicher Intelligenz und lassen Sie Kunden Sie über ihren bevorzugten Kanal erreichen: Live-Chat, WhatsApp, Messenger, Instagram oder E-Mail — alles aus einem einzigen Widget. Verwendet von Unternehmen in 24 Ländern und verfügbar in 14 Sprachen, kombiniert KokobeoChat die Kraft menschlicher Operatoren mit KI-Automatisierung — für 24/7-Support ohne 24/7-Team. Warum wählen: * Kostenloser Plan für immer, keine Kreditkarte erforderlich * Pro- und Business-Pläne mit 15 Tagen kostenlos testen * 14 Sprachen mit automatischer Erkennung * Multi-Channel-Widget (Pro & Business) — WhatsApp, Messenger, Instagram, E-Mail in einer Blase * KI die mit der Zeit lernt — je mehr Ihre Besucher chatten, desto reicher wird das Gedächtnis des Assistenten * Echtzeit-Übersetzung zwischen Operator und Kunde * Installation in 60 Sekunden * Vollständig DSGVO-konform * Multi-Operator zur Team-Verwaltung Pläne: Free €0 für immer · Pro €29/Monat · Business €79/Monat (beide mit 15-Tage-Trial, keine Karte erforderlich) External Services This plugin connects to the KokobeoChat service (chat.kokobeo.com) to load the live chat widget and enable real-time communication between website visitors and operators. What data is sent and when: When a page containing the widget is loaded, the visitor browser connects to https://chat.kokobeo.com to load the widget script and establish a WebSocket connection for real-time chat. If the visitor sends a message, the message content is transmitted to KokobeoChat servers to be delivered to operators and (optionally) processed by the AI Brain for automatic replies. The plugin also transmits the following information to chat.kokobeo.com: * The website URL where the widget is loaded (for routing) * The API key configured in WordPress Settings (for authentication) * Visitor browser language (for automatic language detection) * Messages written by the visitor in the chat If a visitor opens the WhatsApp, Messenger, Instagram or Email channel from the widget (Pro & Business plans only), their browser will connect to the respective third-party service (wa.me, m.me, ig.me or their email provider) to open the conversation. No data is transmitted by the plugin to those services beyond the visitor clicking the link. No personal data is transmitted without user interaction (until the visitor opens the chat and sends a message). Service provider: KokobeoChat is operated by Europe Services SE (Czech Republic) and Goldman Services INC (Canada). Legal documents: * Terms of Service: https://chat.kokobeo.com/terms.html * Privacy Policy: https://chat.kokobeo.com/privacy.html

🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget. With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention. 💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions. ✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses. ✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed. ✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time. ✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices. ✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox. 🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience. 🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI. 🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat. 🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates. 🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location. 🟢 Departments & Agent Routing – Route live chat messages to the right team instantly. 🟢 Smart Popups – Trigger proactive live chat messages based on user actions. 🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically. 📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere. 🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you: Engage visitors in real time Recommend products and upsell with product cards Recover abandoned carts through chatbot campaigns Convert passive users into paying customers with live support 🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data. 💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly. 📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement. 📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools. 🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases. 🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to: Add the live chat widget to your site automatically Manage all chat and chatbot settings directly from your WordPress admin panel Use shortcodes and native WordPress tools to display or hide the chat on specific pages Sync visitor data and conversations with WordPress user accounts for more personalized support Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on. 🌟 What Makes Tidio Live Chat the Best? Used by over 300,000 websites 4.8+ ★ average rating Trusted by businesses in 150+ countries Seamless installation – set up live chat in under 30 seconds 🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can: Add a customizable live chat widget to your WordPress site Chat with unlimited visitors in real time Use pre-built chatbot templates for lead generation and support Access Lyro AI to automate common questions (limited interactions) Manage conversations from live chat, Messenger, Instagram, and email — all in one place Download mobile apps and stay connected on the go Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent. ✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support. Download Tidio Live Chat Plugin and start chatting with your website visitors today! 💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. ⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support: – OpenSSL (to increase security by encrypting your access tokens) – cURL 🔥 Hot Features CC/BCC for tickets Filters for new Lyro Knowledge tab Historical conversations as data source Sort direction in Smart Views tickets First person perspective styling