Intellichat – AI Chatbot
Intellichat transforms your WordPress site with an intelligent AI chatbot that learns from your actual content. Using Google’s Gemini AI and Retrieval-Augmented Generation (RAG) with vector embeddings, your chatbot provides accurate, context-aware answers based on your posts and pages. Why Intellichat? Unlike generic chatbots, Intellichat trains directly on your WordPress content using vector embeddings. Your chatbot understands your products, services, and documentation — delivering relevant answers without hallucination. 🚀 Quick Setup Wizard Get up and running in minutes with our step-by-step onboarding wizard: 1. Enter your Gemini API key (with live validation) 2. Select posts/pages to train the AI on 3. Customize your chatbot widget appearance with live preview 4. Go live instantly 🎬 Video Tutorial Watch our step-by-step video guide to learn how to set up and use Intellichat: 🌟 Upgrade to Intellichat Pro Take your AI chatbot to the next level with our Pro features designed for businesses: * Multi-Provider Support: Unlock OpenAI (GPT-4o, GPT-5), Anthropic (Claude 3.5 Sonnet), and DeepSeek models alongside Gemini. * Email Fallback & Support Tickets: Option to automatically send an email to support when AI fails to answer. * Analyze History with AI: Supercharge your insights! Turn hundreds of user chat logs into a summarized report of your audience’s top questions instantly. * AI Ticketing System: Trigger an automatic fallback ticket flow when AI fails, then collect details and create support tickets in chat. * WooCommerce Integration: Allow customers to securely check their order status and tracking details directly inside the chat. * Lead Capture (Conversational): Ask for email, name, phone, and company natively within the chat flow before assisting users. Auto-sync to CRM (Mailchimp, HubSpot, ActiveCampaign). * GDPR & Privacy Tools: Consent checkboxes, automatic data retention policies, and built-in WordPress Privacy tool integration. * White-Labeling: Remove the “Powered by Intellichat” badge from the widget footer. Get Intellichat Pro 🧠 AI-Powered with RAG Vector Embeddings: Your content is converted to high-dimensional vectors for semantic search Google Gemini AI: Powered by Google’s latest large language models RAG Technology: Retrieval-Augmented Generation ensures answers are grounded in your actual content Cosine Similarity: Smart matching of user questions to your trained content 🎨 Beautiful Floating Chat Widget Live Preview: See changes in real-time as you customize Brand Colors: Match your site’s design perfectly Custom Icons: Choose from chat, bot, spark, or support icons Dark Mode Support: Auto-adapts to user’s system preference Custom Welcome Message: Greet visitors with a personalized message Flexible Positioning: Bottom-right or bottom-left placement Mobile Responsive: Works beautifully on all devices Fallback / Escalation Button: Automatically display a customizable “Contact Us” link when the AI cannot answer a question. Feedback Buttons: Let users rate AI responses with thumbs up (👍) and thumbs down (👎). 📊 Train on Your Content Selective Training: Choose exactly which posts and pages to embed View Trained Data: See exactly what content the AI has learned Delete Trained Data: Remove embeddings when content changes Smart Auto-Retrain: Automatically detects when trained posts are updated and offers one-click or fully automatic background retraining to keep the AI fresh. Pagination Support: Manage large content libraries easily Filter by Post Type: Focus on posts, pages, or both 🔧 Flexible Settings API Key Management: Set and validate your Gemini API key from settings or onboarding Model Selection: Choose different models for chat responses and embeddings Widget Customization: Full control over colors, icons, text, and theme Feedback & Satisfaction Stats: View your chatbot’s overall satisfaction score and aggregate feedback data directly in the dashboard. SkyPlugins Menu: Centralized hub for all your plugin tools 🔒 Privacy & Performance Shadow DOM Widget: Isolated from your theme’s CSS for consistent styling Local Database: Embeddings stored in your WordPress database No External Dependencies: Widget loads fast with minimal HTTP requests Rate Limiting: Smart API request handling to stay within Gemini limits. GDPR Ready (Pro): Compliance features including user consent checkboxes and automatic data deletion settings. External services This plugin connects to the Google Gemini API (generativelanguage.googleapis.com) to provide AI chatbot functionality and text-to-vector embeddings. What is sent: When you train your content, the text of your selected posts and pages is sent to Google to generate vector embeddings. When a user chats with the widget, their question and relevant content chunks from your site are sent to generate a response. Why it’s used: This service is required for the core functionality of the plugin: generating AI responses and indexing your content for semantic search. Conditions: The data is processed according to Google’s terms. No personal user data is sent unless it is explicitly part of the chat conversation or the trained content. This service is provided by “Google Gemini AI”: * Google Privacy Policy * Google Terms of Service We recommend informing your users about this third-party API usage in your site’s privacy policy.
Ochatbot – AI Chatbot for eCommerce & Support
What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.
