AI Chat App – Live Agent Handover, Help Docs, vs Chat Rooms, Video Calls, Games & Apps for Websites

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

WebIncrement is Community Chat with Rooms and Private Chat, Video/Audio Calling, Customer Service Chat, Games, Subscription forms, and More. All real-time services that help you to enrich your WordPress Site and Convert Visitors into Customers. Embed on your Website: Community Chat, Video/Audio Calls, Games, Subscription Forms, and More! Increment your community, engage more customers, increment sales, and make your website the place everyone loves to come back to! For more information, visit WebIncrement.com Powerful Chat Resources Up to Unlimited Simultaneous Chat Users! You can have up to unlimited users connected simultaneously to the Chat. Up to Unlimited Chat Rooms! You can create up to Unlimited Chat rooms, for an unlimited number of users. Unlimited HD Video Calls time! Users can make HD video calls to each other with an Unlimited conversation time. 70 fun Games on your Website! Engage your Customers/Visitors to come back to your website by giving them the opportunity to have fun playing 70 fun html5 games on your own website. Up to Unlimited Agents/Moderators! You can have up to an Unlimited number of Agents/Moderators who provide Customer Service to your Customers/Visitors and Moderate the Chat activity. Up to Unlimited Chat message history! The Chat messages can be stored for an Unlimited time. Fully Customizable Appearance! You can Customize the Colors, Shapes, and Styles to make the Chat fit your website. Fully Customizable Settings! You can Customize the way users interact with Chat: messaging, video/audio calls, sounds, filters, etc. Amazing Features 1. Community Chat Messaging Users can Chat in Rooms and Private Chat. Users can send Image, Video, Audio and any Type of Files. Users can React with Emojis to Messages. Users can Reply to Chat messages. Chat supports Online/Offline User Status Indicator. Chat supports Read/Unread Messages indicator. The Chat interface supports more than 30 Languages. The Chat Interface is fully customizable (Appearance and Settings). Use the Admin Dashboard. 2. Video/Audio Calls Users can make Video/Audio Calls with each other. Video Calls are in HD quality. Video/Audio Calls have Unlimited Conversation Time. Video/Audio Calls are available on all types of devices (Desktop and Mobile). 3. Visualization and Positioning Modes Chat is fully Responsive. Chat is available on all types of devices (Desktop and Mobile). Users can use the Chat in Compact or Multi-Window mode. Users can Resize the Chat in any direction. Users can Drag and Drop the Chat anywhere on your website. Users can Maximize the Chat to fill your entire website space. 4. Games and Apps Enable or Disable a Bar with Games and Apps on your website. There are 70 fun Games that you can enable or disable. Games and other Apps are fully Responsive. You can show Subscription Forms to visitors to show promotions or capture visitor information. 5. Customer Service You can provide Customer Service to Customers/Visitors. Users can contact Agents/Moderators in the first item on the Chat list, marked with the “Admin” label. You can have Unlimited Agents serving Customers/Visitors. Admin or Agents/Moderators can Manage all Chat activity, including Ban ill-intentioned users, deleting messages, etc. 6. Admin Dashboard The Admin Dashboard is Extremely Easy to Use. In just a few Clicks, you can have Full Control of the Chat and the other Services on your website. You can Track in Real-Time the Activity and Statistics of the Chat, Users, and Applications. And much more!