AI Chat App – Live Agent Handover, Help Docs, vs Simple Ajax Chat – Add a Fast, Secure Chat Box

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

⭐ Lightweight and fast, persistent chat solution! ⭐ Fully self-hosted: No 3rd-party account required 🙂 Simple Ajax Chat makes it easy for your visitors to chat with each other on your website. Simply add a shortcode to any post or page and done! Instant chat forum anywhere. The chat form is fully customizable with many options, so you can create the perfect chat box for your visitors. 👉 Check out a Live Demo of Simple Ajax Chat at WP-Mix » 👉 Pro version supports unlimited chat forms! Simple Ajax Chat is fully self-hosted with NO 3rd-party service required. Many (if not all) of the other free chat plugins require registration and monthly service from a 3rd-party provider. With Simple Ajax Chat, there is no 3rd-party: WordPress is all that’s required. Own your chats! Difference between SAC free and SAC Pro The main difference between SAC free and SAC Pro? Easy: SAC free supports 1 chat form SAC Pro supports unlimited chat forms Pro can do everything free can do and SO much more. Customize each chat form with unique features. SAC Pro is an all new plugin written with smarter, faster code and all the latest techniques. Get SAC Pro » SAC Features The simplest possible persistent chat Fully self-hosted: No 3rd-party account required Ajax goodness loads new chats without page refresh Smart chat processing optimizes for performance Works with all browsers (Chrome, Firefox, Safari, etc.) Works with all mobile devices (iPhone, Android, etc.) Display easily via shortcode or template tag Display chat box in multiple locations Regularly updated & “future proof” Supports custom CSS styles Strong anti-spam security Clean HTML markup More Features Plug-&-play: no configuration required Built-in control panel to edit and delete chats Define your own list of banned words and phrases Display chat messages in ascending or descending order Display custom content before/after the chat form Option to play sound alert for chat messages Option to restrict chat to logged-in users Option to restore default plugin settings Option to enable browser notifications Export all chat messages via CSV file Supports emoticons and emojis 🙂 Customize Everything Limit maximum number of chat messages Limit maximum length of each chat message Advanced customization via filter hooks Option to use textarea for larger input field Option to use logged-in username as the chat name Option to enable/disable URL field for chat names Load JavaScript only when chat box is displayed Customize the update interval for Ajax requests Customize the fade-in colors for new chats Customize the fade-duration for new chats Plus much more! 👉 That’s a LOT of features, but the Pro version has WAY more. Compare features (free vs. pro) » Exclusive Pro Features Enable Google reCaptcha (invisible) for all chat forms Choose from six form styles, or use custom styles Advanced chat management tools and user statistics Mute any user so they are not allowed to chat Ban any non-admin users from any chat session Enable customizable emoji picker for any chat form Display user avatars next to chat messages Display the user role next to chat messages Define your own Bang (!bang) shortcuts Email notifications for new chat messages Limit number of users for any chat form Create private chat boxes between users Banned phrases in text messages and user names Fine-grain control over allowed chat content Built with vanilla JavaScript (jQuery not required) Optionally display inline images in chat messages Automatically clear chat messages and send email alert Display a “current online users” widget for any form Displays a max-character counter for messages Display a role-based chat box on the WP Dashboard Choose from six sound alerts for new chat messages Option to include your own CSS and JavaScript 👉 Learn more and get SAC Pro » Privacy This plugin collects voluntary user chat data (i.e., Name, Chat Message, and optional URL field). It also gives the administrator the option to collect or not collect user IP information. Aside from those two things, this plugin does not collect or store any user data. This plugin uses a few cookies for the chat functionality. It does not connect to any third-party locations. Minimal impact on privacy. Translations This plugin supports translation into any language » Developer Simple Ajax Chat is developed and maintained by Jeff Starr, 15-year WordPress developer and book author. Support development I develop and maintain this free plugin with love for the WordPress community. To show support, you can make a donation or purchase one of my books: The Tao of WordPress Digging into WordPress .htaccess made easy WordPress Themes In Depth Wizard’s SQL Recipes for WordPress And/or purchase one of my premium WordPress plugins: BBQ Pro – Blazing fast WordPress firewall Blackhole Pro – Automatically block bad bots Banhammer Pro – Monitor traffic and ban the bad guys GA Google Analytics Pro – Connect WordPress to Google Analytics Head Meta Pro – Ultimate Meta Tags for WordPress REST Pro Tools – Awesome tools for managing the WP REST API Simple Ajax Chat Pro – Unlimited chat rooms USP Pro – Unlimited front-end forms Links, tweets and likes also appreciated. Thank you! 🙂