AI Chat App – Live Agent Handover, Help Docs, vs Really Simple Security – Simple and Performant Security (formerly Really Simple SSL)

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.

Easily improve site security with WordPress Hardening, Two-Factor Authentication (2FA), Login Protection, Vulnerability Detection and SSL certificate. Really simple, Effective and Performant WordPress Security Really Simple Security is the most lightweight and easy-to-use security plugin for WordPress. It secures your WordPress website with SSL certificate generation, including proper 301 https redirection and SSL enforcement, scanning for possible vulnerabilities, Login Protection and implementing essential WordPress hardening features. We believe that security should have the absolute minimum effect on website performance, user experience and maintainability. Therefore, Really Simple Security is: Lightweight: Every security feature is developed with a modular approach and with performance in mind. Disabled features won’t load any redundant code. Easy-to-use: 1-minute configuration with short onboarding setup. Security Features Easy SSL Migration Migrates your website to HTTPS and enforces SSL in just one click. 301 redirect via PHP or .htaccess Secure cookies Let’s Encrypt: Install an SSL Certificate if your hosting provider supports manual installation. Server Health Check: Your server configuration is every bit as important for your website security. WordPress Hardening Tweak your configuration and keep WordPress fortified and safe by tackling potential weaknesses. Prevent code execution in the uploads folder Prevent login feedback and disable user enumeration Disable XML-RPC Disable directory browsing Username restrictions (block ‘admin’ and public names) and much more.. Vulnerability Detection Get notified when plugins, themes or WP core contain vulnerabilities and need appropriate action. Login Protection Allow or enforce Two-Factor Authentication (2FA) for specific user roles. Users receive a two-factor code via Email. Improve Security with Really Simple Security Pro Protect your site with all essential security features by upgrading to Really Simple Security Pro. Advanced SSL enforcement Mixed Content Scan & Fixer. Detect files that are requested over HTTP and fix them to HTTPS, both Front- and Back-end. Enable HTTP Strict Transport Security and configure your site for the HSTS Preload list. Firewall Really Simple Security Pro includes a performant and efficient WordPress firewall, to stop bots, crawlers and bad actors with IP and username blocks. 404 blocking – Blocks crawlers as they trigger unusual numbers of 404 errors. Region blocking – Only allow/block access to your site from specific regions. Automated and customisable Firewall rules. IP blocklist and allowlist. Security Headers Security headers protect your site visitors against the risk of clickjacking, cross-site-forgery attacks, stealing login credentials and malware. Independent of your Server Configuration, works on Apache, LiteSpeed, NGINX, etc. Protect your website visitors with X-XSS Protection, X-Content-Type-Options, X-Frame-Options, a Referrer Policy and CORS headers. Automatically generate your WordPress-tailored Content Security Policy. Vulnerability Measures When a vulnerability is detected in a plugin, theme or WordPress core you will get notified accordingly. With Vulnerability Measures, you can configure simple but effective measures to make sure that a critical vulnerability won’t remain unattended. Force update: An update process will be tried multiple times until it can be assumed development of a theme or plugin is abandoned. You will be notified during these steps. Quarantine: When a plugin or theme can’t be updated to solve a vulnerability, Really Simple Security can quarantine the plugin. Advanced Site Hardening Choose a custom login URL Automated File Permissions check and fixer Rename and randomize your database prefix Change the debug.log file location to a non-public folder Disable application passwords Control admin creation Disable HTTP methods, reducing HTTP requests Login Protection Secure your website’s login process and user accounts with powerful security measures. Two-Step verification (Email login) 2FA (two factor authentication) with TOTP Passwordless login with passkey login Enforce strong passwords and frequent password change Limit Login Attempts With Limit Login Attempts you can configure a threshold to temporarily or permanently block IP addresses or (non-existing) usernames. You can also throw a CAPTCHA after a failed login (hCaptcha or Google reCaptcha) Access Control Restrict access to your site for specific regions. Add specific IP addresses or IP ranges to the Blocklist or Allowlist. Useful Links Documentation Security Definitions Translate Really Simple Security Issues & pull requests Feature requests Love Really Simple Security? If you want to support the continuing development of this plugin, please consider buying Really Simple Security Pro, which includes some excellent security features and premium support. About Really Simple Plugins Our mission is to make complex WordPress requirements really easy. Really Simple Security is developed by Really Simple Plugins. For generating SSL certificates, Really Simple Security uses the le acme2 PHP Let’s Encrypt client library, thanks to ‘fbett’ for providing it. Vulnerability Detection uses WP Vulnerability, an open-source initiative by Javier Casares. Want to join as a collaborator? We’re on GitHub as well!